Find Jobs
Hire Freelancers

Customer Support Agent for E-commerce - Live Chat & Telephone (India only)

₹12500-37500 INR

Closed
Posted almost 8 years ago

₹12500-37500 INR

Paid on delivery
We're looking for a customer service representative from India only who will go to great lengths to research and provide the best solution to our customer's problems. You will act as a manager in charge for our customers and helping them to provide their order status, Product Information, and How to place orders on our website! The Job includes : - Checking Order Status from our Order Sales Panel and give response to customers accordingly. - Internet Research - Noted customer queries and forward to concerned person. Support Systems you will be using: - Telephone - Online customer support platform - Live chat Requirements: - This position requires a computer and access to the internet. - Impeccable written communication skills; - Proficient with computers and technology. - Previous customer service experience will be valuable. Native or at minimum Excellent - Hindi and English speaking skills is a must. Working hours: 9 Hours Daily Working Shift between ( 9 A.M to 8 P.M IST) Communication: Phone, Email, Chat
Project ID: 10679172

About the project

29 proposals
Remote project
Active 8 yrs ago

Looking to make some money?

Benefits of bidding on Freelancer

Set your budget and timeframe
Get paid for your work
Outline your proposal
It's free to sign up and bid on jobs
29 freelancers are bidding on average ₹28,275 INR for this job
User Avatar
Hello there, Hope you are doing well. I have reviewed the requirements and interested in offering my virtual assistance. Being one of the Top rated service provider on Freelancer.com I have been fortunate enough to have opportunities to work on various assignments. I have strong expertise performing multiple tasks such as: Lead Sourcing via LinkedIn,Xing and Google E-commerce Product Upload CRM/CMS admin panel knowledge Article/Content Writing Photoshop/Adobe Design SEO Data Scrapping(Manual & Automated) I have also worked previously for a company that owns store on Amazon and Ebay, I was the Customer support executive(later was promoted to CSO) and my primary responsibilities were to handle customer queries, Coordinating with the shipping department to track order status, maintaining inventory and stock details,entering customer details in CRM systems, generating sales reports etc. I am sure If I get hired, my knowledge and skills will be very handy . Please feel free to let me know if you have any questions. Cheers Ankur
₹33,333 INR in 22 days
4.9 (24 reviews)
5.8
5.8
User Avatar
hi I can provide you a customer/email/live chat support for your e-commerce website at the cost of Rs. 35000 monthly. Will be available to work between 9 A.M to 8 P.M IST. Please let me know, if you would like to hire my services. Have a nice day! Best Regards, Rajnish
₹35,000 INR in 30 days
5.0 (5 reviews)
3.2
3.2
User Avatar
Hello I have around 9 years of experience working in Medical billing, non-financial institutional services and real estate industries, which includes Data entry & Data formatting using word, excel and power point General excel reports using formulas and pivot table, Flow charts Word formatting (including all word menu's like header footer, TOC, types of breaks etc) Strong web research and entering into word, excel and google spreadsheet Data entry on web base applications such as presto shop, word press, CRM Admin task such as emailing, client calling, downloading and uploading of documents etc. Day to day office admin experience Kindly review my profile for my past working experience. Thanks Arundhati
₹33,333 INR in 25 days
4.1 (6 reviews)
2.4
2.4
User Avatar
i can do i can do i can do i can do i can do i can do i can do i can do i can do i can do i can do i can do i can do i can do i can do i can do i can do i can do i can do i can do i can do i can do i can do i can do i can do i can do i can do i can do i can do
₹38,888 INR in 10 days
0.0 (0 reviews)
0.0
0.0
User Avatar
Hello, I am from Mumbai, I do posses excellent manangerial and customer service skills. I do consider being a perfect person for thia job and will be more than happy to discuss this job requirement further with you. Thank you. Julianna
₹27,777 INR in 10 days
0.0 (0 reviews)
0.0
0.0
User Avatar
Hi,I have 4 years of experience in administration, Student Counsellor in Education sector and in chat process and Email handling in BPO.I hope I will be a fruitful asset for your esteem organization. I have edited resumes for students who where planning to go abroad
₹27,777 INR in 10 days
0.0 (0 reviews)
0.0
0.0
User Avatar
I have more than 12 years of experience in the Data Entry work and having good knowledge in excel, word and administration activities. I worked as a team manager and main task is customer relation and supportive
₹27,777 INR in 10 days
0.0 (0 reviews)
0.0
0.0
User Avatar
Hi, I am interested in this project. I have 5+ years of experience in CS. I have worked for Aon hewitt for 2 years and earlier i was working for IBM chat support. I have great skills handling customers and dont miss chat. Customer satisfaction is my goal. Note: I will be available for this job from 1 july 2016. as i am in chennai out for some work this month. Please feel free to contact me anytime over PM. Thank you. Shishir kumar.
₹27,777 INR in 20 days
0.0 (0 reviews)
0.0
0.0
User Avatar
I have worked as customer support Manager @ Strontium Technology, They have HQ at Singapore and Branch at Delhi. Have an excellent communication skills. Handled customer issue lot of times and solved many issues. Also have very good knowledge in handling E-commerse
₹20,000 INR in 3 days
0.0 (0 reviews)
0.0
0.0
User Avatar
A proposal has not yet been provided
₹27,777 INR in 10 days
0.0 (0 reviews)
0.0
0.0
User Avatar
I have an experience in customer service and can handle calls nicely and politely. I know English, Hindi, Marathi, and Tamil.
₹38,888 INR in 5 days
0.0 (0 reviews)
0.0
0.0
User Avatar
Hello Here's Rajendra Gupta from Kota (Rajasthan) INDIA. I'm currently running a 30-Seat B.P.O. Center here in Kota (Rajasthan) INDIA. ORION KNOWLEDGE CONSULTANCY SERVICES PVT. LTD. is an India-based Call Center Outsourcing Services company that provides performance-driven and high quality outsourcing services. It aims to fundamentally reshape the face of call center outsourcing and customer relationship management (CRM) through strategic solutions that fulfill its clients’ overall mission. ORION KNOWLEDGE CONSULTANCY SERVICES PVT. LTD. works in conjunction with companies ranging from small businesses to strong start-ups creating successful partnerships and marketing formulas, which in turn yield profitable results and success to all the partners associated with us. Our sole purpose is to support you and stick to our commitments is in order to, not just satisfy, but exceed your expectations. You will gain a significant competitive advantage as all our employees are dedicated in achieving Your goals, with an unperturbed commitment to quality, and our thorough determination creates optimum conditions which ultimately leads to your success. We would like to initiate your CUSTOMER SUPPORT PROCESS. We have been serving various National & International Clients since 5 years. Hope you will consider our application and give us an opportunity to work along with your organization. Awaiting for your earliest reply that how we can proceed further. Regards Rajendra Gupta 9950632155
₹27,777 INR in 1 day
0.0 (0 reviews)
0.0
0.0
User Avatar
I have worked in Infosys BPO and Zensar Technlogies Ltd having plenty of customer support experience. Being a air force retiree, I am a disciplined and hardworking professional. Can negotiate for project if required as other than pension which I am already getting, interested to have some income to support current position.
₹27,777 INR in 10 days
0.0 (0 reviews)
0.0
0.0
User Avatar
Hello There, I am a veteran in customer support with more than 5 years of experience. My extensive experience in the customer service has taught me the value of providing positive, individualized service to all customers.I have what it takes to fill the requirements of this job, using my excellent service skills and communication skills, my positive attitude for everyone. I am a conscientious person who work hard and pay attention to detail. I am flexible, quick to pick up new skills and eager to learn from others.I understand this job requires a lot of hard work and dedication.I am a person with strong interpersonal skills and have the ability to get along well with people. I enjoy looking for creative solutions to problems. Please feel free to reach out to me to discuss this further. Regards, Abhash
₹35,555 INR in 30 days
0.0 (0 reviews)
0.0
0.0
User Avatar
A proposal has not yet been provided
₹24,444 INR in 2 days
0.0 (0 reviews)
0.0
0.0
User Avatar
I am a very talented skilled Customer Support agent with experience in handlining customers. I am fluent in English and Hindi. I can handle any type of calls and escaled issues as well. I am independent and meet all of your requirement as posted in here. Please give me a chance and we can discuss more in chat Thank you.
₹27,777 INR in 10 days
0.0 (0 reviews)
0.0
0.0
User Avatar
Hi there, I’d like to be considered for your Customer Support Agent. I will carefully plan and analyze your inbound telemarketing goals, including inquiry, order processing and script streamlining that will result in effective communication with the consumer. Whether you need few days of assistance or considering a one-time project. I highly value professionalism and hod myself strictly accountable to represent my client’s brand. I aim to form a long-term working relationship. Please, let me know what is needed to secure this bid! Thank you for your consideration. Harshil
₹27,777 INR in 30 days
0.0 (0 reviews)
0.0
0.0
User Avatar
As I am good at english and hindi and I have experience in CCD care field and very good at computer and technology so ithink this job better suits me.
₹27,777 INR in 10 days
0.0 (0 reviews)
0.0
0.0
User Avatar
A proposal has not yet been provided
₹38,888 INR in 365 days
0.0 (0 reviews)
0.0
0.0
User Avatar
Being an e-commerce seller having experience in this field. Can keep our promise by working sincerely.
₹27,777 INR in 10 days
0.0 (0 reviews)
0.0
0.0

About the client

Flag of INDIA
New Delhi, India
5.0
4
Payment method verified
Member since Jan 13, 2016

Client Verification

Thanks! We’ve emailed you a link to claim your free credit.
Something went wrong while sending your email. Please try again.
Registered Users Total Jobs Posted
Freelancer ® is a registered Trademark of Freelancer Technology Pty Limited (ACN 142 189 759)
Copyright © 2024 Freelancer Technology Pty Limited (ACN 142 189 759)
Loading preview
Permission granted for Geolocation.
Your login session has expired and you have been logged out. Please log in again.