Customer Support is the cornerstone of any business. It's the primary way customers can interact with a business or brand and make sure their voice is heard. A Customer Support Specialist is the link between the customer and the business, providing not only immediate help but insight into how customers perceive and interact with a brand. An experienced Customer Support Specialist can handle customer queries, process orders, update customer accounts, support loyalty programs, and analyze customer feedback to optimize customer service delivery so that customers get the best experience possible.

Here's some projects that our expert Customer Support specialists made real:

  • Scheduling appointments and providing tech support
  • Verifying customer accounts via data research
  • Language interpreters to provide support locally
  • Handling social media interactions with customers
  • Managing merchandise in physical stores
  • Assessing product pricing in foreign markets
  • Responding to customer emails in multiple languages

The ability for customers to have an expertly managed professional support experience not only provides immediate assistance for customers but creates a positive and lasting image of a brand. With Freelancer.com's extensive global community of talented professionals all ready to take on your project, your brand could benefit from the skills of our expert Customer Support Specialists. Post your project today on Freelancer.com and take advantage of all that experts can do for you and your customers!

From 128,707 reviews, clients rate our Customer Support Specialists 4.9 out of 5 stars.
Hire Customer Support Specialists

Customer Support is the cornerstone of any business. It's the primary way customers can interact with a business or brand and make sure their voice is heard. A Customer Support Specialist is the link between the customer and the business, providing not only immediate help but insight into how customers perceive and interact with a brand. An experienced Customer Support Specialist can handle customer queries, process orders, update customer accounts, support loyalty programs, and analyze customer feedback to optimize customer service delivery so that customers get the best experience possible.

Here's some projects that our expert Customer Support specialists made real:

  • Scheduling appointments and providing tech support
  • Verifying customer accounts via data research
  • Language interpreters to provide support locally
  • Handling social media interactions with customers
  • Managing merchandise in physical stores
  • Assessing product pricing in foreign markets
  • Responding to customer emails in multiple languages

The ability for customers to have an expertly managed professional support experience not only provides immediate assistance for customers but creates a positive and lasting image of a brand. With Freelancer.com's extensive global community of talented professionals all ready to take on your project, your brand could benefit from the skills of our expert Customer Support Specialists. Post your project today on Freelancer.com and take advantage of all that experts can do for you and your customers!

From 128,707 reviews, clients rate our Customer Support Specialists 4.9 out of 5 stars.
Hire Customer Support Specialists

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    114 jobs found

    I run a growing business and need an organised, detail-oriented Virtual Assistant who can keep our day-to-day operations on track without constant supervision. Your core responsibilities will revolve around four areas: • Data management – cleaning up spreadsheets, maintaining contact lists, updating records and generating simple reports. • Online research – gathering targeted information, compiling summaries and presenting findings clearly. • Communication support – drafting or organising messages, ensuring nothing slips through the cracks and flagging anything that needs my input. • Basic project coordination – tracking small tasks, following up on deadlines and keeping everyone aligned. Success in this role means I can glance at our sha...

    $9 / hr Average bid
    $9 / hr Avg Bid
    27 bids

    I’m looking for a reliable virtual assistant located in the United States who can jump in on an as-needed basis. The workload will fluctuate, so flexibility is essential, but every task you handle must be completed with crisp communication and an eye for detail. Typical assignments may include light inbox triage, appointment coordination, basic research, or updating simple spreadsheets—nothing overly technical, yet each item must be turned around accurately and reported back clearly. When a request comes through, I’ll outline the objective, desired format, and deadline; from there I’ll count on you to keep me updated, ask clarifying questions early, and flag anything that looks off. Strong written and spoken English is a must, and I value proactive suggestions that...

    $29 / hr Average bid
    $29 / hr Avg Bid
    7 bids

    My restaurant already has active listings on both Zomato and Swiggy, yet our orders plateaued. I want to raise our profile on those apps by driving more eyes—and ultimately more clicks—to the menu through well-planned external promotion. Online visibility is the main pain-point, and I believe strong, consistent activity on Instagram and Facebook, paired with strategic marketing campaigns, can push us up the in-app rankings and translate into higher sales. Here is what I need from you: • A 30-day content calendar for Instagram and Facebook that speaks directly to food-ordering behaviour, highlights best-selling dishes, and plugs any time-bound offers we roll out. • Creative assets (static, carousel, short-form video or Reels) sized correctly for each platform. &b...

    $9 / hr Average bid
    $9 / hr Avg Bid
    5 bids

    I need a skilled technical writer to turn our internal know-how into clear, customer-facing procedures and guidelines. The goal is simple: when a customer asks “How do I…?” they should be able to open this document and walk through each step without calling support. You will be working from existing notes, short videos, and a few rough flowcharts. I’ll provide full access to those materials along with subject-matter experts for quick clarifications. Your task is to reorganise, expand, and polish the information into a cohesive manual that: • explains each procedure in plain language • follows a logical, progressive structure (overview, prerequisites, step-by-step, expected result, tips) • includes screenshots or simple diagrams where words ...

    $635 Average bid
    $635 Avg Bid
    43 bids

    I manage an online business that communicates with customers almost entirely through WhatsApp Business. I want a reliable freelancer to step in and take full ownership of the message stream, focusing on complaint resolution. Here is what the job looks like day-to-day: each incoming message needs a swift, courteous reply that is tailored to the customer’s exact concern rather than a copy-paste template. You will clarify the issue, offer the correct solution or explanation, and follow through until the customer confirms satisfaction. If something really can’t be fixed on the spot, you’ll flag it so I can intervene, but the goal is to keep escalations to an absolute minimum through solid first-level support. Clear communication records are essential for me to track tre...

    $31 / hr Average bid
    $31 / hr Avg Bid
    65 bids

    # AX Media — Remote Cold Caller / Appointment Setter AX Media is looking for motivated people to join our remote sales team as Cold Callers / Appointment Setters. Students can also apply. Previous experience is not mandatory. ## About the Role Your main responsibility will be to contact clinics and businesses, introduce AX Media, explain our website service briefly, identify interested prospects, and book a demo or meeting for our sales team. You will not be expected to handle the complete sales process. Your primary goal is to generate genuine interest and arrange a qualified appointment. ## Work Requirements * Remote / Work from Home * Approximately 3–5 hours of work per day * 26 working days per month * Daily target: approximately 50–150 calls * Initial 5–...

    $5404 Average bid
    $5404 Avg Bid
    2 bids

    I need an expert to help set up a new email account on GoDaddy. Ideal Skills and Experience: - Proficiency in GoDaddy email services - Experience with setting up email accounts - Strong troubleshooting skills - Ability to guide through the setup process

    $100 Average bid
    $100 Avg Bid
    20 bids

    English-Speaking Online Trainer & Market Support Consultant Remote | Part-Time / Full-Time / Freelance We are hiring an English-speaking trainer to support our international members and global market development. You will conduct Zoom training, explain the platform, answer member questions and provide clear, step-by-step guidance. All member-facing communication will be in English. Chinese is welcome but not required. Responsibilities: * Conduct Zoom training for English-speaking members * Explain platform features and operating procedures * Handle member Q&A and provide online guidance * Assist new members with onboarding * Provide ongoing support to existing members * Work with our operations team to develop English-speaking markets * Assist with English content, presentations...

    $2967 Average bid
    $2967 Avg Bid
    8 bids

    Hiring shift manager part time or hourly with extensive experience in sales, customer support and satisfaction as well as managerial experience for a luxury product

    $31 / hr Average bid
    $31 / hr Avg Bid
    19 bids

    Hi Freelancers, We are digital course sellers. So what Iam expecting from the virtual assistant 1. checking my emails and reply to emails, collect payments, process orders. All these tasks can be done with a mobile phone or laptop and it is a simple task. We usually receive 10-25 emails per day on average. But the only thing is your avaialability when a new notification receives. 2. Be available from 7am to 11 pm . You need to keep either your phone or laptop with you to reply to emails and orders during this time. We will give all the instructions to you. 3. All the emails receive from 11 pm to 7 am should be replied or processed from 7am onwards. Note 1. This is a long term job and I will pay 10k per month 2. The timezone mentioned here is indian standard ti

    $131 Average bid
    $131 Avg Bid
    19 bids

    Remote- Hiring a very serious part time with possibility of turning full time with flexible shifts sales and customer service expert for a luxury product based on the Middle East. You will be answering social media, emails and WhatsApp messages as well as providing after sales support to our clients. Must have excellent communication skills. A background in medical sales or beauty is a plus. The product is a luxury beauty anti aging Swiss brand. I need a seasoned, senior-level professional to become the voice of our high-end Middle Eastern brand during flexible, part-time shifts. Your core focus will be on delivering immaculate customer support and writing persuasive, service-driven follow-up emails that nurture long-term relationships and discreetly promote repeat sales. Because our...

    $7 / hr Average bid
    $7 / hr Avg Bid
    9 bids

    I need a motivated professional who can take charge of our remote sales and customer care channels for a high-end women’s brand that sells across the Middle East. Your background should combine solid sales experience, attentive customer service, and a genuine familiarity with luxury products so you can speak confidently about materials, craftsmanship, and styling. Day-to-day you will: • Guide prospects through the purchasing journey on WhatsApp, Instagram, phone, and email • Follow up on warm leads, close sales, and hit weekly revenue targets • Resolve post-purchase questions quickly, keeping our five-star reputation intact • Record all interactions in our CRM (HubSpot) and keep inventory notes up to date • Liaise with logistics partners to ensure ev...

    $9 / hr Average bid
    $9 / hr Avg Bid
    7 bids

    Project Title: Part-Time Telecaller Needed (Hindi + English) Category: Customer Service / Virtual Assistant / Telemarketing Budget: ~₹6,000–9,000/month Project Description: We're looking for a reliable part-time telecaller to handle short outbound customer service calls (30 sec–1 min each) for our existing pan-India customer base. This is a follow-up/confirmation-focused role — full script and process will be shared during onboarding. Responsibilities: Make outbound calls to existing customers from a provided list, including customers in North and South India Confirm and update order-related information Log call outcomes daily in Excel/Google Sheets Report call summaries to the manager daily/weekly Basic familiarity with Shopify or similar order platforms is a ...

    $126 Average bid
    $126 Avg Bid
    3 bids

    Evening hours are our busiest, yet our customers can currently reach us only by email. I need a complete solution that covers both sides of the problem: First, a lightweight mobile chat application (iOS and Android) must be built from scratch. It can be native or hybrid as long as it is stable, secure, and fast. The customer-facing side should allow users to start a live conversation in a couple of taps, share screenshots, and view past transcripts. On the back end I will need an agent console—web based is fine—with basic CRM fields so the support team can see purchase history and notes while replying. Second, once the app is live, evening customer service coverage is required every day from roughly 6 p.m. to midnight U.S. Eastern. The expectation is real-time, friendly respo...

    $5 / hr Average bid
    $5 / hr Avg Bid
    13 bids

    I'm looking for a freelancer to attend a conference in Cancun, Mexico, on my behalf. The primary goal of this assignment is to showcase our product. This is a lead generation strategy to bring for future clients. Your responsibilities will include showing the banner to the mass of people present at the event. Who is interested in our product? Just ask to scan the Telegram / WhatsApp / Teams QR given on the banner. Our backend team will be available on those handles, and they will take them forward. The main aim is establishing connections that could lead to future business opportunities. We are looking for a local freelancer in Cancun, Mexico, who can attend a conference on behalf of our company. You have to take snaps during the event. The conference will be for 2 days; just enjoy ...

    $27 - $225
    Local
    $27 - $225
    0 bids

    I need a freelancer to create a WhatsApp group and add 106 members from a CSV file I will provide. The contacts in the file have mixed international phone numbers, so familiarity with adding international contacts on WhatsApp is a plus. - The task is time-sensitive and needs to be completed within the next three hours. - No welcome message is needed for the new members. Ideal skills for this job include: - Proficiency in using WhatsApp - Ability to quickly and accurately add contacts - Time management skills to meet the 3-hour deadline.

    $17 / hr Average bid
    $17 / hr Avg Bid
    6 bids

    I have a vetted list of vending-machine businesses that may be ready to exit. Your mission is simple: call each company in the afternoon, reach the owner, follow my objection-handling script, and confirm whether they are open to selling. For every owner who says “yes, I’m willing to sell at a specific price,” you earn $40 usd. You’ll step into a proven process complete with a call script, FAQ sheet, and clear qualification checklist. With 3–5 years of outbound phone experience you should already be comfortable navigating gatekeepers, logging detailed notes, and keeping a brisk but respectful pace on the phone. While afternoon is the priority window, a little flexibility for time-zone quirks is useful. What you’ll deliver: • Daily call logs with o...

    $37 Average bid
    $37 Avg Bid
    9 bids

    I manage a growing online operation that needs consistent, friendly interaction with our Argentine customer base a few hours each day. Your primary focus will be customer service: replying to inquiries, clarifying product information, and making sure every conversation ends with a satisfied client. Alongside that, I sometimes need light back-office help—keeping the shared inbox tidy, blocking appointments on my Google Calendar, and entering order details or survey results into spreadsheets. These tasks never overshadow the customer-facing work, yet they keep the whole service flow running smoothly. Success in this role comes down to clear, confident communication. You should be able to explain solutions in plain language, adapt your tone to each situation, and do it all reliabl...

    $31 / hr Average bid
    $31 / hr Avg Bid
    16 bids

    My business-critical Facebook ad account was suddenly restricted for “Payment issues” while I was paying with a credit card. I have not opened any support ticket or chat with Meta yet, so the account is still in its initial locked state. What I need now is a specialist who already knows the ins-and-outs of Meta Business Manager, policy escalations, and the right wording for payment-related appeals. You will take the lead on contacting Facebook support, preparing all required documentation, and following through until the account is fully reactivated and able to spend again. Deliverables • A correctly filed appeal (or series of appeals) addressing the payment-issue flag. • Confirmation from Facebook that the restriction is lifted and campaigns can run. •...

    $201 Average bid
    $201 Avg Bid
    18 bids

    # AX Media — Remote Cold Caller / Appointment Setter AX Media is looking for motivated people to join our remote sales team as Cold Callers / Appointment Setters. Students can also apply. Previous experience is not mandatory. ## About the Role Your main responsibility will be to contact clinics and businesses, introduce AX Media, explain our website service briefly, identify interested prospects, and book a demo or meeting for our sales team. You will not be expected to handle the complete sales process. Your primary goal is to generate genuine interest and arrange a qualified appointment. ## Work Requirements * Remote / Work from Home * Approximately 3–5 hours of work per day * 26 working days per month * Daily target: approximately 50–150 calls * Initial 5–...

    $2702 - $4504
    $2702 - $4504
    0 bids

    # AX Media — Remote Cold Caller / Appointment Setter AX Media is looking for motivated people to join our remote sales team as Cold Callers / Appointment Setters. Students can also apply. Previous experience is not mandatory. ## About the Role Your main responsibility will be to contact clinics and businesses, introduce AX Media, explain our website service briefly, identify interested prospects, and book a demo or meeting for our sales team. You will not be expected to handle the complete sales process. Your primary goal is to generate genuine interest and arrange a qualified appointment. ## Work Requirements * Remote / Work from Home * Approximately 3–5 hours of work per day * 26 working days per month * Daily target: approximately 50–150 calls * Initial 5–...

    $6755 Average bid
    $6755 Avg Bid
    1 bids

    I’m looking for someone who can handle live chat customer support each evening from 4 PM to 8 PM. You’ll be the first point of contact for visitors to our site, answering questions, solving basic issues, and passing anything complex to me with clear notes. Key expectations: • Respond promptly and professionally throughout the four-hour window. • Keep chats friendly, concise, and on-brand. • Log the main questions you receive so we can improve our FAQ. I’ll provide access to the chat platform, a quick reference guide to common queries, and any updates you’ll need. Reliability during the scheduled hours and strong written English are essential. If you have prior experience in customer support or live chat tools, that’s a plus.

    $29 / hr Average bid
    $29 / hr Avg Bid
    59 bids

    I’m looking for someone who can handle live chat customer support each evening from 4 PM to 8 PM. You’ll be the first point of contact for visitors to our site, answering questions, solving basic issues, and passing anything complex to me with clear notes. Key expectations: • Respond promptly and professionally throughout the four-hour window. • Keep chats friendly, concise, and on-brand. • Log the main questions you receive so we can improve our FAQ. I’ll provide access to the chat platform, a quick reference guide to common queries, and any updates you’ll need. Reliability during the scheduled hours and strong written English are essential. If you have prior experience in customer support or live chat tools, that’s a plus.

    $31 / hr Average bid
    $31 / hr Avg Bid
    13 bids

    I need a detail-oriented virtual assistant who can become the friendly voice of my business on the phone while keeping the back office running smoothly. Your primary focus will be live customer support by phone—answering incoming calls, resolving common questions, and noting every interaction in our CRM for easy follow-up. Alongside those calls, I’ll rely on you to handle day-to-day administrative work: keeping the inbox organized and triaged, maintaining an accurate calendar, and entering customer or order information into our spreadsheets. Familiarity with Google Workspace, Excel/Sheets, and any mainstream CRM or ticketing platform will help you jump straight in. A quiet workspace, reliable internet, and clear spoken English are essential. Deliverables • Consiste...

    $20 Average bid
    $20 Avg Bid
    3 bids

    My Etsy shop was recently suspended for an intellectual property infringement, and I need it back online as quickly as possible. I’m looking for someone who has successfully guided other sellers through a similar violation and can help me craft an effective, policy-compliant appeal. Here’s what I need right away: • Audit of my current listings to pinpoint and document the exact IP issues Etsy flagged. • A clear, well-structured appeal letter that addresses each policy concern and demonstrates corrective action. • Step-by-step guidance on how to remove or revise infringing elements so that my shop aligns fully with Etsy’s Intellectual Property Policy. • Practical tips to avoid future suspensions, including best practices for original product desc...

    $88 / hr Average bid
    $88 / hr Avg Bid
    2 bids

    Customer Support Specialist (Full-Time | Live Chat & Technical Support) Job Overview: We are looking for proactive, dedicated, and detail-oriented Customer Care & Technical Support Specialists to manage live customer chat, ticket resolution, dispute management, and account onboarding for our digital subscription services (Netflix, Disney+, DAZN, Movistar+, etc.) on e-commerce marketplaces (such as GamsGo). We offer 2 fixed weekly schedule blocks (6 days on / 1 day off) with 3 available 8-hour shifts to ensure continuous 24/7 coverage. Work Schedule & Shift Times (Strictly Spain Time / CEST - UTC+2) All shifts are managed and executed according to Spain local time (Madrid / CEST - UTC+2). Regardless of your physical country or local time zone, you must convert and adjust yo...

    $582 Average bid
    $582 Avg Bid
    18 bids

    Project Type Hourly Project: $2–$5 USD/hour Project Description We are looking for a reliable bilingual English/Spanish Virtual Assistant for ongoing remote administrative and customer support. This project involves communicating with customers by phone and online, scheduling appointments, following up with leads, and completing general virtual administrative tasks. Responsibilities include: Making outbound calls using provided scripts and procedures Answering and returning customer inquiries Scheduling, rescheduling, and confirming appointments Following up with new and existing leads Providing virtual customer support Responding to social media messages and inquiries Conducting approved social media outreach Updating customer and appointment information Data entry and record ...

    $7 / hr Average bid
    $7 / hr Avg Bid
    2 bids

    I’m looking for a dependable virtual assistant who can take full ownership of my inbox. Your core focus will be managing incoming messages and drafting timely, professional replies to customer inquiries so my clients always feel heard. Here is what I need: • Monitor the main email account during business hours and flag anything urgent. • Craft clear, courteous responses that follow my brand voice and any templates I provide. • Keep the inbox organized—move finished threads to the proper folders and archive anything resolved. • Summarize recurring issues or questions at the end of each week so we can refine our FAQs. To succeed, you should be comfortable with Gmail (or similar), quick at typing, and highly attentive to tone and detail. If you have ide...

    $49 Average bid
    $49 Avg Bid
    24 bids

    I’m looking for a dependable virtual assistant who can take full ownership of my inbox. Your core focus will be managing incoming messages and drafting timely, professional replies to customer inquiries so my clients always feel heard. Here is what I need: • Monitor the main email account during business hours and flag anything urgent. • Craft clear, courteous responses that follow my brand voice and any templates I provide. • Keep the inbox organized—move finished threads to the proper folders and archive anything resolved. • Summarize recurring issues or questions at the end of each week so we can refine our FAQs. To succeed, you should be comfortable with Gmail (or similar), quick at typing, and highly attentive to tone and detail. If you have ide...

    $36 Average bid
    $36 Avg Bid
    18 bids

    I run a growing software agency and would like to add a dependable teammate who can step in several hours each week and stay with us for the long haul. Day-to-day work will focus mainly on software development—contributing code, reviewing pull requests, and troubleshooting live issues—but you will also help keep projects on track (think sprint planning, progress updates, light documentation) and handle assorted virtual-assistant duties such as scheduling, research, or inbox triage whenever they come up. Clear, timely communication is essential; we discuss tasks in English through Slack and quick video calls, and we manage code on GitHub. If you already have experience juggling these kinds of multipurpose responsibilities and enjoy collaborating with a small, friendly team, let...

    $864 Average bid
    $864 Avg Bid
    64 bids

    Customer Support Specialist (Full-Time | Live Chat & Technical Support) Job Overview: We are looking for proactive, dedicated, and detail-oriented Customer Care & Technical Support Specialists to manage live customer chat, ticket resolution, dispute management, and account onboarding for our digital subscription services (Netflix, Disney+, DAZN, Movistar+, etc.) on e-commerce marketplaces (such as GamsGo). We offer 2 fixed weekly schedule blocks (6 days on / 1 day off) with 3 available 8-hour shifts to ensure continuous 24/7 coverage. Work Schedule & Shift Times (Strictly Spain Time / CEST - UTC+2) All shifts are managed and executed according to Spain local time (Madrid / CEST - UTC+2). Regardless of your physical country or local time zone, you must convert and adjust yo...

    $549 Average bid
    $549 Avg Bid
    16 bids

    Customer Support Specialist (Full-Time | Live Chat & Technical Support) Job Overview: We are looking for proactive, dedicated, and detail-oriented Customer Care & Technical Support Specialists to manage live customer chat, ticket resolution, dispute management, and account onboarding for our digital subscription services (Netflix, Disney+, DAZN, Movistar+, etc.) on e-commerce marketplaces (such as GamsGo). We offer 2 fixed weekly schedule blocks (6 days on / 1 day off) with 3 available 8-hour shifts to ensure continuous 24/7 coverage. Work Schedule & Shift Times (Strictly Spain Time / CEST - UTC+2) All shifts are managed and executed according to Spain local time (Madrid / CEST - UTC+2). Regardless of your physical country or local time zone, you must convert and adjust yo...

    $577 Average bid
    $577 Avg Bid
    12 bids

    My eFootball (Konami) game account is locked because the email address tied to it is no longer accessible. The task is straightforward: recover full control of the account using only legitimate, white-hat methods. Scope of work • Analyse the account’s current status and identify every official recovery path offered by Konami. • Prepare the exact evidence of ownership I will need—screenshots, purchase receipts, device IDs, in-game data, or any other verifiable details. • Draft and refine the messages, forms, or tickets that must be submitted to Konami support, tracking each response until the case is resolved. • Advise on additional security measures once access is restored to prevent a repeat incident. Acceptance criteria 1. I am able to sign in ...

    $27 Average bid
    $27 Avg Bid
    4 bids

    Customer Support Specialist (Full-Time | Live Chat & Technical Support) Job Overview: We are looking for proactive, dedicated, and detail-oriented Customer Care & Technical Support Specialists to manage live customer chat, ticket resolution, dispute management, and account onboarding for our digital subscription services (Netflix, Disney+, DAZN, Movistar+, etc.) on e-commerce marketplaces (such as GamsGo). We offer 2 fixed weekly schedule blocks (6 days on / 1 day off) with 3 available 8-hour shifts to ensure continuous 24/7 coverage. Work Schedule & Shift Times (Strictly Spain Time / CEST - UTC+2) All shifts are managed and executed according to Spain local time (Madrid / CEST - UTC+2). Regardless of your physical country or local time zone, you must convert and adjust yo...

    $478 Average bid
    $478 Avg Bid
    11 bids

    I manage an active online Forex trading community and want our members to receive immediate, knowledgeable help when questions pop up. Your role will be to staff the live-chat channel, answering platform navigation queries, basic trading terminology, account-setup issues, and pointing users to the correct educational resources. Interactions come in bursts around market events, so I expect you to check in several times across the week and keep the queue clear—roughly a weekly cadence that evens out to a few hours each day during peak sessions. If you have run live chat for brokers, exchanges, or trading apps before, let me know the platforms you handled (e.g., Intercom, Zendesk, LiveChat) and the typical ticket volume you covered. Briefly describe how you kept response times low whil...

    $1633 Average bid
    $1633 Avg Bid
    35 bids

    I need an experienced hospitality professional who can jump in immediately and take ownership of guest complaints for my hotel portfolio. Your core task will be to turn negative experiences into positive ones by responding to inquiries, investigating issues with the operations team, and following through until the guest is satisfied. What success looks like: every complaint logged, acknowledged, and closed with a clear, well-documented outcome; communication that is courteous, concise, and fully aligned with brand standards; and weekly insight reports that highlight recurring problems so we can fix root causes. To do this you will rely heavily on your customer-service mindset, strong written and spoken English, and solid familiarity with common hotel systems and Microsoft Word, Excel, ...

    $31 / hr Average bid
    $31 / hr Avg Bid
    20 bids

    I run a small but busy online floral shop and need a friendly voice to greet callers, answer their questions, take phone orders, and resolve any hiccups that arise with deliveries or returns. All conversations happen by phone, so a clear, warm tone and solid command of spoken English are essential. Here’s what the day-to-day looks like: you’ll log into our cloud phone system from home, pick up inbound calls, guide customers through bouquet choices, enter the order details into our web-based checkout form, and, when necessary, track packages or arrange a replacement. Most customers simply want reassurance that their flowers will arrive on time; the few who call with a complaint expect empathy and quick solutions. The role is entry-level, and I’m happy to train you on our...

    $689 Average bid
    $689 Avg Bid
    23 bids

    I need someone PHYSICALLY located in GERMANY. I am looking for someone who can help me locate and access the fight archive that was previously available through RAN Fighting (). RAN Fighting was a German combat-sports streaming platform where I previously had a Black Pass subscription and was able to watch a large archive of fights. Unfortunately, the website is no longer online, and I am trying to find out whether this fight archive is still available somewhere else. I am specifically interested in finding the old RAN Fighting fight archive, rather than simply finding general boxing or combat-sports content. Possible Amazon Prime Connection I found an Amazon Germany/Prime Video listing that appears to contain boxing content that may be related to the material previously available thr...

    $223 Average bid
    $223 Avg Bid
    11 bids

    Customer Support Specialist (Full-Time | Live Chat & Technical Support) Job Overview: We are looking for proactive, dedicated, and detail-oriented Customer Care & Technical Support Specialists to manage live customer chat, ticket resolution, dispute management, and account onboarding for our digital subscription services (Netflix, Disney+, DAZN, Movistar+, etc.) on e-commerce marketplaces (such as GamsGo). We offer 2 fixed weekly schedule blocks (6 days on / 1 day off) with 3 available 8-hour shifts to ensure continuous coverage. Work Schedule & Shift Times (Strictly Spain Time / CEST - UTC+2) All shifts are managed and executed according to Spain local time (Madrid / CEST - UTC+2). Regardless of your physical country or local time zone, you must convert and adjust your lo...

    $495 Average bid
    $495 Avg Bid
    17 bids

    Customer Support Specialist (Full-Time | Live Chat & Technical Support) Job Overview: We are looking for proactive, dedicated, and detail-oriented Customer Care & Technical Support Specialists to manage live customer chat, ticket resolution, dispute management, and account onboarding for our digital subscription services (Netflix, Disney+, DAZN, Movistar+, etc.) on e-commerce marketplaces (such as GamsGo). We offer 2 fixed weekly schedule blocks (6 days on / 1 day off) with 3 available 8-hour shifts to ensure continuous coverage. Work Schedule & Shift Times (Strictly Spain Time / CEST - UTC+2) All shifts are managed and executed according to Spain local time (Madrid / CEST - UTC+2). Regardless of your physical country or local time zone, you must convert and adjust your lo...

    $500 Average bid
    $500 Avg Bid
    18 bids

    Google Profile Address Approval My Google Business Profile for a flexi-desk company in a UAE free-zone is stuck at the address-verification step. Because we operate from a shared virtual office (no dedicated storefront), the postcard method keeps failing and Google flags the location as ineligible. The phone and ownership steps are already complete—only the address needs to be approved. I want the profile to appear on Google Maps and Search using the same virtual-office address without violating Google’s guidelines. If your approach involves liaison with Google Support, advanced appeal tactics, or alternative verification workflows that respect their rules, that is fine; the end goal is a fully verified, public listing. Deliverable • Google Business Profile showing &ldqu...

    $36 Average bid
    $36 Avg Bid
    25 bids

    We are seeking US-based freelancers to evaluate customer service and operational standards at local partner venues remotely. Each evaluation should be completed within 3 hours and include a detailed review along with answered questionnaires. A flat fee of $50 will be added for stores located over 20 miles away.

    $56 / hr Average bid
    Featured
    $56 / hr Avg Bid
    11 bids

    I run a service center and I’m ready to streamline two key touch-points at once: inbound customer support calls and WhatsApp messaging. I am not working on CRM and ticketing system, so the solution must plug directly into both of those platforms—ideally through secure APIs or webhooks—so every interaction is logged automatically without any manual data entry. I only need straightforward rule-based flows: IVR menus for phone calls, and button- or keyword-driven replies on WhatsApp. Natural-language understanding is not required; speed, reliability, and clear routing rules are the priorities. Please propose the tech stack you’ll use (Twilio, 360dialog, Asterisk, Vonage, Dialogflow CX in “no-NLP” mode, or any other you prefer) along with the integrati...

    $135 Average bid
    $135 Avg Bid
    33 bids

    Instructions 1. Physical Visit to the Institute: - Visit the institute physically at the given address in Kangasala, Finland - Take at least 10–15 geotagged photographs of the institute, including clear photographs of the name/signboard captured from outside the building and, preferably, photographs from inside the premises as well. - Download and use the geotagged photography application from www.gpsmapcamera.com. 2. Verification Form - Get the verification form properly filled, signed, and stamped by the HR representative or another relevant authorised person at the institute. 3. Verifier Details Obtain and record the following details of the person completing/verifying the form: - Full Name - Designation - Department - Contact Number/Contact Details 4. Procedure in Case of Re...

    $85 Average bid
    Local
    $85 Avg Bid
    1 bids

    I need day-to-day help moving sales candidates through our hiring funnel. We recruit exclusively for Outside Sales roles, so every interaction you have will focus on evaluating a candidate’s fit for field selling positions. Here’s how the workflow looks: • Each morning you’ll log into our hiring CRM, review any new Sales applicants, and slot qualified people into a 15-minute Google Meet screening slot that matches their availability. • During the call you’ll follow the scripted screening questions I provide, probe when answers are vague, and type concise notes directly into the candidate’s CRM record. • Immediately after the interview you’ll update the status to “advance” or “decline,” then send the templated ...

    $10 / hr Average bid
    $10 / hr Avg Bid
    31 bids

    We are seeking a US Licensed Insurance Agent to join our team. Key responsibilities include presenting and working up insurance quotes, providing policy servicing support, handling inbound and outbound calls with policyholders, prospects, and carriers, supporting sales activities, maintaining accurate records, and liaising with carriers as required. Requirements: - Active US Property & Casualty (P&C) license (resident or non-resident with a resident license). - Experience in personal lines, commercial lines, or both (preferred). - Excellent spoken and written English for direct communication with US-based clients. - Must be based outside the United States. - Minimum 1 year of insurance experience. Nice-to-Haves: - Familiarity with common insurance carriers and agency ma...

    $2467 Average bid
    $2467 Avg Bid
    1 bids

    I'm in need of a seasoned professional or team for comprehensive planning and coordination of a corporate event. The venue has been secured already, so the focus will be on ensuring the event runs smoothly from start to finish. This project requires: - Extensive experience in event planning and coordination, particularly for corporate functions. - Exceptional organizational skills to manage various aspects of the event. - A proactive approach to problem-solving and ensuring a seamless event experience. Please, only bid if you have demonstrable experience in similar projects.

    $59 - $494
    Local
    $59 - $494
    0 bids

    H# AX Media — Remote Cold Caller / Appointment Setter AX Media is looking for motivated people to join our remote sales team as Cold Callers / Appointment Setters. Students can also apply. Previous experience is not mandatory. ## About the Role Your main responsibility will be to contact clinics and businesses, introduce AX Media, explain our website service briefly, identify interested prospects, and book a demo or meeting for our sales team. You will not be expected to handle the complete sales process. Your primary goal is to generate genuine interest and arrange a qualified appointment. ## Work Requirements * Remote / Work from Home * Approximately 3–5 hours of work per day * 26 working days per month * Daily target: approximately 50–150 calls * Initial 5&ndash...

    $4498 - $8995
    $4498 - $8995
    0 bids

    # AX Media — Remote Cold Caller / Appointment Setter AX Media is looking for motivated people to join our remote sales team as Cold Callers / Appointment Setters. Students can also apply. Previous experience is not mandatory. ## About the Role Your main responsibility will be to contact clinics and businesses, introduce AX Media, explain our website service briefly, identify interested prospects, and book a demo or meeting for our sales team. You will not be expected to handle the complete sales process. Your primary goal is to generate genuine interest and arrange a qualified appointment. ## Work Requirements * Remote / Work from Home * Approximately 3–5 hours of work per day * 26 working days per month * Daily target: approximately 50–150 calls * Initial 5–...

    $1657 Average bid
    $1657 Avg Bid
    5 bids

    # AX Media — Remote Cold Caller / Appointment Setter AX Media is looking for motivated people to join our remote sales team as Cold Callers / Appointment Setters. Students can also apply. Previous experience is not mandatory. ## About the Role Your main responsibility will be to contact clinics and businesses, introduce AX Media, explain our website service briefly, identify interested prospects, and book a demo or meeting for our sales team. You will not be expected to handle the complete sales process. Your primary goal is to generate genuine interest and arrange a qualified appointment. ## Work Requirements * Remote / Work from Home * Approximately 3–5 hours of work per day * 26 working days per month * Daily target: approximately 50–150 calls * Initial 5–...

    $8995 - $17991
    $8995 - $17991
    0 bids

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