Customer Service Jobs

Customer service is the way that staff behave before, during and after a purchase. A customer’s satisfaction with the process and likelihood to use the service again will be influenced by the service that they receive. In a shop, a ‘pushy’ salesperson will not encourage repeat business, while an informative a polite service will.

Friendly and respectful service is important from employees and managers, and this can often be challenged when conflict arises. Accepting fault and listening to the customers’ concerns is the line by which a service is often judged. A ‘no quibble’ guarantee is an effective encouragement for consumers, as well as a trial period during which the product can be returned if a user isn’t satisfied.

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    54 jobs found, pricing in NZD

    Hello, My team and me need 1-3 German-speaking customer support agents for our online shops. We are running several brands and want to expand our current team. Furthermore, we have a network of other online shop owners that could also need a customer support agent. You should... * be able to speak & write in German fluently * have been working with Shopify * have a good internet connection We already have some prepared scripts and flows for how to communicate with the customers and how to solve the different problems. We are always striving for a good customer support that keeps the refund rate as low as possible and increases the recurring customer rate. If you have any questions, please do not hesitate to ask me. I am looking forward to your application! Kind regards, Max

    $14 / hr (Avg Bid)
    $14 / hr Avg Bid
    5 bids

    Hi Tamunotonye. This hourly rate represents our current daily agreement. It’s $10 and will be $13 if you reach the targets set.

    $17 (Avg Bid)
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    7 bids

    Experienced freelancer(virtual assistant) is need to work on my project. We are building a team of virtual(digital) assistant. Knowledge of online platforms is must. Guidance will be provided.

    $82 (Avg Bid)
    $82 Avg Bid
    48 bids

    Our company is located in the Toronto area of ​​Canada and GTA is near Toronto. Your responsibilities will include: Answering calls. Book appointment. Distribute orders between technicians (at the moment one technician) Sell our service so that the client would work with us. Monitor customer payment. Communication with a technician. And small tasks. You must know good must love to communicate with people, be polite and friendly. We work through the workiz software. All calls, messages, orders, clients. You work through this software, it is very easy and quick to learn. When there are no calls, I'll have another assignment for you, to create a video. All very easy I will give a video of how to do it through the program all will be created for you just need to do the steps.

    $573 (Avg Bid)
    $573 Avg Bid
    32 bids
    Virtual Assistant -- 2 5 days left
    VERIFIED

    I need someone who works hard and has a mind of their own. Applicant skills: Expert at researching copywriting Email Marketing Organized Social Media Excel Proficient in English

    $39 / hr (Avg Bid)
    $39 / hr Avg Bid
    130 bids

    I need a freelancer, fluent in English, to on support platform, it is one platform include everything, live chat, email ticketing, receiving, and sending call, IM WhatsApp, and social messaging. It is preferred who has worked on zoho desk app before, please bid per hour.

    $37 / hr (Avg Bid)
    $37 / hr Avg Bid
    71 bids

    Needs to hire 5 Freelancers Work Type: Work from Home Language: English Fluency Location: Any but able to work in EST time Zone Work attitude: Go-getter, self starter, can handle pressure, consultative selling style, Fast learner Job Details: 1. Work with the Sales head and support the Business development process. 2. Training will be provided initially on the work process post which you will own your work domain. 3. Basic knowledge of processes like lead generation, cold emailing, lead prospecting, lead mining, lead qualifying etc. 4. Fluent in English writing and conversation. Experience in any client facing role is an added advantage. 5. Some ideas about email campaigns, Linkedin sales navigator, zoom info, etc are added advantages but not mandatory. 6. Great listener and problem so...

    $28 / hr (Avg Bid)
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    30 bids

    We are part of a worldwide network providing drug testing services. We have a presence in multiple countries. Our client wants us to conduct drug testing in Montacute Road Campbelltown, South Australia 5074. We will train you on how to do it and provide the necessary supplies and tools. You will have to either go to the client's residence or office to collect the provided urine sample or rent a meeting room to host the session. Meeting room rental costs will be borne by us. Thereafter I will guide you on how to perform the testing hygienically and you will send us the result. We will compensate you for every test done. This is a long-term project and we will hire you for the long term.

    $93 - $124
    Local
    $93 - $124
    0 bids
    Avengacareer Customer Service 4 days left
    VERIFIED

    We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers. Customer Service Representative Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions. Processing orders, forms, applications, and requests. Keeping records of customer ...

    $79 / hr (Avg Bid)
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    4 bids

    Our call center associates are members of a supportive team. Your excellent customer service and communication skills will help us create positive experiences for our customers and clients. Your punctuality and dependability are key to our clients' success.

    $28 / hr (Avg Bid)
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    51 bids

    The administrative assistant will be intimately involved with and provide support to these teams that Responsibilities Administrative Support to Coordinate all office and administrative support duties including travel (domestic and international, visas, etc.), expense reports, visitor registration, invoice processing and coding, budget tracking, records management, SharePoint and PlanNet site management, contract management, office moves and other administrative needs

    $703 (Avg Bid)
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    46 bids

    We are looking for a responsible Personal Assistant to provide personalized secretarial and administrative support in a well-organized and timely manner. You will work on a one-to-one basis on a variety of tasks related to manager’s working life and communication.

    $689 (Avg Bid)
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    94 bids

    We are part of a worldwide network providing drug testing services. We have a presence in multiple countries. Our client wants us to conduct drug testing in College Green, Carlow, Ireland R93Y9Y7. We will train you on how to do it and provide the necessary supplies and tools. You will have to either go to the client's residence or office to collect the provided urine sample or rent a meeting room to host the session. Meeting room rental costs will be borne by us. Thereafter I will guide you on how to perform the testing hygienically and you will send us the result. We will compensate you for every test done. This is a long-term project and we will hire you for the long term.

    $170 (Avg Bid)
    Local
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    2 bids

    We require a fluent English Speaking Customer Service agent, with experience in dealing with Freight forwarders and Customs Agents to extract information, and then be able to update our Customers regularly with the progress and status of their orders from overseas. Since the Pandemic, shipping has been delayed and we need a competent person that is able to keep abreast of all orders being imported. It isn't a full-time position for now, but may well develop into one within 3-6 months. Thanks for your interest.

    $8 / hr (Avg Bid)
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    53 bids

    Looking for a cold caller to set up appointments via cold calls and email campaigns in order to cultivate leads for the organization. Please send an audio recording of yourself explaining who you are, along with a sample cold calling script for a United States based website development company, to apply. There are both short-term and long-term positions available. Requirement: Fluency in English Experience in Sales

    $5 / hr (Avg Bid)
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    27 bids

    Confirmis is a Singapore-based business information provider specializing in connecting businesses with global capabilities; comprised of industry veterans, Confirmis business model is designed to overcome perennial lack of data (let alone quality data) to support effective decision making, particularly in developing economies. As a Site Verifier, you will be responsible for verifying a company’s existence through visual data by conducting a site visit to ensure that we provide reliable and accurate information to our client. JOB DESCRIPTION: • Conduct basic verification with the subject company’s authorized representative, such as line of business, key executives' name, etc. • Take pictures of the subject company and its vicinity, as per Confirmis&rsqu...

    $17 (Avg Bid)
    Local
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    3 bids

    Looking for an outbound prospector and sales rep. Tasks include making cold calls, sms campaigns to cultivate leads for the organization. To apply please send an audio recording of you explaining who you are, what your goals are, and what you're looking for in Sales Roll. Great opportunity for growth and promotion in a fast growing organization. Short-term and long-term positions are available.

    $17 / hr (Avg Bid)
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    10 bids
    Virgo's Only 4 days left

    looking for a Publicist and Manager for a project I'm working o

    $211 (Avg Bid)
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    6 bids
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    4 bids

    We are looking for an energetic, entrepreneurial minded individual to join our team and help us scale our digital marketing business. This role will support our Sales function and help our business scale to acquire two customers a week. The ideal candidate should be tech savvy, able to communicate through multiple channels, responsible and organized. The virtual assistant will also be responsible for acquiring/building lead list when needed.

    $33 / hr (Avg Bid)
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    31 bids
    Telemarketing & Calling Leads 4 days left
    VERIFIED

    calling and educating people about the mortgage services offered, identifying their needs and setting up appointments.

    $6 / hr (Avg Bid)
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    29 bids

    We are looking to hire for the role of Customer Success Executive. Strong communication skills and fluency in English are MUST. This role is a Work From Home full-time role.

    $5 / hr (Avg Bid)
    NDA
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    16 bids
    $205 Avg Bid
    63 bids
    Outbound Calling For Staffing 3 days left
    VERIFIED

    We are contracted to provide CPR training to corporations all over the US. Our responsibility is to find trainers who are local to our clients that we can subcontract to provide the training. We will provide you with the city, date and time. Then you will do a combination of searching our directory and/or googling trainers in that area. Using our script, you will give the trainers details about the class and what we pay. If they agree to do the training, you will send them an informational email and assign them to the class in our software. We expect you to staff 8-12 classes per day. This is a Mon-Fri 9am-5pm EST job.

    $54 / hr (Avg Bid)
    Local
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    2 bids

    Booking, answering calls and working on scheduled we use the Launch27 software

    $183 (Avg Bid)
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    51 bids

    Hello Everyone! We are looking for a RELIABLE virtual assistant who can help us succeed our new project for long term cooperation. Someone who's individual, honest and hardworking please. Requirments: - Should have good English - Should have good at using Paypal - Willing to learn new techs and attention to clients The virtual assistant's responsibilities will include finance, scanning, researching, scheduled meeting and appointments. If you think are a good fit, please contact me to apply. We would love to have you on our team.

    $758 (Avg Bid)
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    35 bids

    Hello, I am looking for candidates who have worked in a call center before and have dialed USA projects such as solar, home improvement, credit repair, insurance and real estate. We pay a fixed rate between $3 to $4 USD hourly. The candidate must have their own set up to work from home which includes a laptop or desktop and internet with over 30 Mbps. Call centers with solid team can apply too~~ You must understand and read this If you want an interview, reply with "READ1693" in your application or no interview.

    $6 / hr (Avg Bid)
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    11 bids
    Printer Repair 3 days left

    We are a printer supply and repair company. We have a customer in Framingham MA who will need service.

    $248 (Avg Bid)
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    2 bids
    Prowebb LLC 3 days left
    VERIFIED

    Looking for English fluent a people to help market and manage manage agent accounts! Customer service skills Fluent English Social media marketing experience Sales experience

    $8 / hr (Avg Bid)
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    22 bids

    We are looking for a German speaker to help us answer customer enquiries by email. No prior experience is necessary. We will provide you necessary training. Ideal job for a student or someone starting their career. Long-term collaboration for a dedicated person.

    $25 / hr (Avg Bid)
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    31 bids

    Hello everyone! We are looking for a person who can remotely handle the customer support side of an online store in Romania! Specifically, we are looking for a freelancer to handle customer relations on facebook page, reviews, messages, whatsapp, emails and telephone in the romanian language. For those interested, I can send you the necessary and concrete information I have attached the job description. (it's in Romanian)

    $9 / hr (Avg Bid)
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    13 bids
    E-commerce Customer Service 2 days left
    VERIFIED

    - order processing - arrange and coordinate deliveries - reply customers on * delivery schedules * product complaints * returns and refunds - manage feedback

    $9 / hr (Avg Bid)
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    93 bids

    We mainly need people with good attitude - we will train. I have a customer service/recruiter roll. We are hiring over 50 people in the Philipines. We do all the training and all calls are people we know calling in (no sales). We are starting at $5/hour and than are promoting from within to hire QC, leads and managers. The pay rate would go up significantly for these rolls. Can you chat?

    $8 / hr (Avg Bid)
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    67 bids

    Confirmis is a Singapore-based business information provider specializing in connecting businesses with global capabilities; comprised of industry veterans, Confirmis business model is designed to overcome perennial lack of data (let alone quality data) to support effective decision making, particularly in developing economies. As a Site Verifier, you will be responsible for verifying a company’s existence through visual data by conducting a site visit to ensure that we provide reliable and accurate information to our client. JOB DESCRIPTION: • Conduct basic verification with the subject company’s authorized representative, such as line of business, key executives' name, etc. • Take pictures of the subject company and its vicinity, as per Confirmis&rsqu...

    $15 - $17
    Local
    $15 - $17
    0 bids

    Hello, I am looking for candidates who have worked in a call center before and have dialed USA projects such as solar, home improvement, credit repair, insurance and real estate. We pay a fixed rate between $3 to $4 USD hourly. The candidate must have their own set up to work from home which includes a laptop or desktop and internet with over 30 Mbps. Call centers with solid team can apply too~~ You must understand and read this If you want an interview, reply with "READ1693" in your application or no interview.

    $8 / hr (Avg Bid)
    $8 / hr Avg Bid
    25 bids

    Job Description: TechUnity is actively recruiting professionals who can uncover business opportunities and close contractual engagements. We provide all the training, prospecting data, cloud CRM system, marketing collateral, sales support, prospect tracking, analytics, presentations, and demonstrations. Candidates who are interested in Commission Based Sales can apply. Roles and Responsibilities: • Customer acquisitions starting from prospecting, identification & qualification of opportunities and pursuing opportunities for closure. • Understanding the product & Service offerings and reaching out to the suitable customers through email, LinkedIn, phone and face to face meetings. • Follow up with customers understand their business needs, position suitable soluti...

    $930 - $2324 / hr
    $930 - $2324 / hr
    0 bids

    Job Description: TechUnity Inc is actively recruiting professionals who can uncover business opportunities and close contractual engagements. We provide all the training, prospecting data, cloud CRM system, marketing collateral, sales support, prospect tracking, analytics, presentations, and demonstrations. Candidates who are interested in Commission Based Sales can apply. Roles and Responsibilities: • Customer acquisitions starting from prospecting, identification & qualification of opportunities and pursuing opportunities for closure. • Understanding the product & Service offerings and reaching out to the suitable customers through email, LinkedIn, phone and face to face meetings. • Follow up with customers understand their business needs, position suitable so...

    $930 - $2324 / hr
    $930 - $2324 / hr
    0 bids
    Customer Service Support 1 day left
    VERIFIED

    Customer service support required for immediate start. Hours 8-12 per day. Just email. Preference to have understanding in Stripe / Edesk

    $8 / hr (Avg Bid)
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    86 bids

    Confirmis is a Singapore-based business information provider specializing in connecting businesses with global capabilities; comprised of industry veterans, Confirmis business model is designed to overcome perennial lack of data (let alone quality data) to support effective decision making, particularly in developing economies. As a Site Verifier, you will be responsible for verifying a company’s existence through visual data by conducting a site visit to ensure that we provide reliable and accurate information to our client. JOB DESCRIPTION: • Conduct basic verification with the subject company’s authorized representative, such as line of business, key executives' name, etc. • Take pictures of the subject company and its vicinity, as per Confirmis&rsqu...

    $40 (Avg Bid)
    Local
    $40 Avg Bid
    26 bids

    Key responsibilities areas : - Calling existing and potential customers to persuade them to purchase company products and services. - Accurately recording details of customers' purchase orders. - Processing all customer purchases accordingly. - Generating promising leads for the outside sales team to pursue. Ideal Candidate : Key Competencies : - Ability to conduct sales and marketing calls and knowledge of sales techniques. - Relaxed, confident telephone manner, and strong communication, negotiation and persuasion skills. - Ability to convey message to customer and elicit answers. - Computer skills. - Target oriented

    $3 / hr (Avg Bid)
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    15 bids
    SK FOUNDATION 1 day left

    Responsibilities: Inbound/Outbound Calls II Good Communication • Inform customers about the company's products/ services and offers • Manage inbound/outbound customer calls in a timely manner • Generate leads that develop into new customers • Identify customer's needs and convince the customer to buy the product/service • Gain comprehensive product/service knowledge and clarify information wherever required

    $438 (Avg Bid)
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    12 bids

    I am looking full time customer service candidate (work from home) 1. reply customers on email / social channels and website online chat 2. must be available between 8 AM to 4 PM NZST 3. must have customer service experience and English writing skills will provide training on needed basis, candidate must have fluent English, time punctual and customer service experience This is not hourly project, consideration only apply for monthly availability

    $507 (Avg Bid)
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    155 bids

    We need someone for sales in UK. - Smart and extrovert. - Able to do the initial sale call with customers. - Talk to internal team about any doubts/queries. - Someone reliable for long term. THIS is most important. Max 3-6 hours a week, but it will grow eventually as inbound leads grow.

    $48 / hr (Avg Bid)
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    17 bids

    I need an individual who can provides administrative services include scheduling appointments, making phone calls, making travel arrangements, and managing email accounts while working from a remote location without running any physical errand.

    $28 / hr (Avg Bid)
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    70 bids

    We are seeking a An AP / AR - Administrative Assistant to become an integral part of our team! Come join a fun family atmosphere. We offer competitive wages, Medical, Dental, Vision, Short Term Disability, Life & Cancer Insurance, 401K just to name a few. You will assist in compiling data, computing charges, and preparing invoices. Must have good organizational and communication skills. Must be a self-starter. Trucking/previous experience helpful! A/R – A/P Do Daily Deposits Enter and pay Vendor Invoices, Submit payment for independent contractors Other A/R - A/P duties as assigned To Assist in the following Responsibilities: • Going through drivers paper work • Scan, Copy, and send invoices to customers • Filing, Answering phones • Keep accurate records in ...

    $29 / hr (Avg Bid)
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    42 bids

    PAY RATE: $2500 USD /Month WORK HOURS: 9am - 5pm What We Are Looking For • A genuinely warm & welcoming demeanour • Excellent communication skills • Availability to work weekends and night shifts • A passion for the industry, a want to be the best in service - and the best in lifestyle • A warm, people-oriented demeanour • A team-first attitude • A gift for paying attention to the smallest details • Fluent English and an excellent on phone speaking manner • You need to be highly organised and good at internet searches to manage requests for several members at a time. What You Will Do • Respond to member requests for booking arrangements or services (e.g., transportation, restaurant reservations, accommodations) by making arrangements w...

    $3535 (Avg Bid)
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    32 bids

    Our company is located in the Toronto area of ​​Canada and GTA is near Toronto. Your responsibilities will include: Answering calls. Book appointment. Distribute orders between technicians (at the moment one technician) Sell our service so that the client would work with us. Monitor customer payment. Communication with a technician. And small tasks. You must know good must love to communicate with people, be polite and friendly. We work through the workiz software. All calls, messages, orders, clients. You work through this software, it is very easy and quick to learn. When there are no calls, I'll have another assignment for you, to create a video. All very easy I will give a video of how to do it through the program all will be created for you just need to do the steps.

    $6 / hr (Avg Bid)
    $6 / hr Avg Bid
    49 bids

    My Virtual Out desk (MOD) It’s a work from home job is about publishing property listings online. You would have to publish just 1 listings in a day which you would be payed $1,000 weekly

    $733 (Avg Bid)
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    91 bids
    $33 - $276
    261 bids

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