Customer Retention Jobs

Customer Retention is an important part of any successful business. It entails all the tactics used to ensure returning and long-term customers for products, services, or both. The primary goal is to create an experience that inspires customers to return and generate more sales for the business. An experienced Customer Retention Expert can help identify customer pain points, track metrics, analyze customer feedback and make necessary improvements.

Here's some projects that our Customer Retention Experts made real:

  • Helping nonprofits identify strategies and tools to better engage with existing donors
  • Assisting small businesses with finding qualified candidates within their pre-defined criteria
  • Managing a technology site verification process on a national scale
  • Collecting samples in various locations and managing their drug testing process
  • Guiding organizations through annual reports submissions efficiently and securely

Overall, an experienced Customer Retention Expert can take your organization's performance to a whole new level. With the help of Freelancer.com, you can find and hire a highly skilled individual for your exact needs in no time! Take the initiative now and see your organization's potential realised today!

From 8,419 reviews, clients rate our Customer Retention Experts 4.9 out of 5 stars.
Hire Customer Retention Experts

Customer Retention is an important part of any successful business. It entails all the tactics used to ensure returning and long-term customers for products, services, or both. The primary goal is to create an experience that inspires customers to return and generate more sales for the business. An experienced Customer Retention Expert can help identify customer pain points, track metrics, analyze customer feedback and make necessary improvements.

Here's some projects that our Customer Retention Experts made real:

  • Helping nonprofits identify strategies and tools to better engage with existing donors
  • Assisting small businesses with finding qualified candidates within their pre-defined criteria
  • Managing a technology site verification process on a national scale
  • Collecting samples in various locations and managing their drug testing process
  • Guiding organizations through annual reports submissions efficiently and securely

Overall, an experienced Customer Retention Expert can take your organization's performance to a whole new level. With the help of Freelancer.com, you can find and hire a highly skilled individual for your exact needs in no time! Take the initiative now and see your organization's potential realised today!

From 8,419 reviews, clients rate our Customer Retention Experts 4.9 out of 5 stars.
Hire Customer Retention Experts

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    24 jobs found

    We’re a small startup operating a CPL (cost-per-lead) marketplace for insurance companies, and we’re looking for sharp, confident callers. This is a real role with guaranteed hourly pay, not commission-only. Strong performers can earn commissions on top of base pay after a short ramp-up. Pay $25/hour base pay (mandatory, paid from day one) Performance-based commissions added over time Paid as an independent contractor (1099 / self-employed) Location Must be based in the United States or Canada Schedule Core hours: 10:00 AM – 4:00 PM EST (Tuesday-Saturday) Some flexibility, but must commit to ~6 hours/day consistently What You’ll Do Call and qualify warm insurance leads Ask structured questions to confirm eligibility and intent Who We’re Looking Fo...

    $25 / hr Average bid
    Local
    $25 / hr Avg Bid
    1 bids

    أبحث عن محترف مبيعات قادر على دفع مبيعات برمجياتنا المتخصصة في مجال الحماية من الحريق داخل قطاع الهندسة. السوق الذي نستهدفه يتطلب قدرة حقيقية على الحديث بلغة المهندسين، وعرض قيمة الحل التقني بوضوح باللغتين العربية والإنجليزية. ما أحتاجه تحديداً هو شخص يُجيد التفاوض والإقناع، يضع وينفّذ إستراتيجيات مبيعات قابلة للقياس، ويُحافظ في الوقت نفسه على تواصل فعّال مع العملاء الحاليين والمحتملين. إذا كان لديك سجل سابق في بيع حلول حماية من الحريق فهو ميزة كبيرة، لكنه ليس شرطاً قاطعاً؛ الأهم أن تكون مرتاحاً في بيع البرمجيات B2B وأن تفهم دورة اتخاذ القرار داخل الشركات الهندسية والمقاولين. أعمل معك على: • رسم خريطة واضحة للعملاء المستهدفين داخل قطاع الهندسة. • تطوير مسار مبيعات يبدأ من توليد الفرص وينتهي بإغلاق الصفقات. • تقديم تقارير دورية عن الأداء وحجم الصفقات المتوقعة. ...

    $8 / hr Average bid
    $8 / hr Avg Bid
    9 bids

    I’m looking for reliable help keeping my small-business clients engaged and informed. The core of the role is proactive communication and timely follow-ups, and almost all of that happens over the phone. Day to day you’ll be calling clients to confirm project status, answer quick questions, and schedule the next touch-point. After each conversation I’ll need a brief note logged in our shared CRM so I can see exactly where every account stands. At week’s end a concise summary of any pending issues or upcoming deadlines is enough for me to step in when needed. Deliverables • Phone follow-ups completed on schedule • Clear call notes entered in the CRM within the same day • Friday summary report highlighting open items and risks If you’...

    $18 / hr Average bid
    $18 / hr Avg Bid
    20 bids

    I’m looking for reliable help keeping my small-business clients engaged and informed. The core of the role is proactive communication and timely follow-ups, and almost all of that happens over the phone. Day to day you’ll be calling clients to confirm project status, answer quick questions, and schedule the next touch-point. After each conversation I’ll need a brief note logged in our shared CRM so I can see exactly where every account stands. At week’s end a concise summary of any pending issues or upcoming deadlines is enough for me to step in when needed. Deliverables • Phone follow-ups completed on schedule • Clear call notes entered in the CRM within the same day • Friday summary report highlighting open items and risks If you’...

    $15 / hr Average bid
    $15 / hr Avg Bid
    9 bids

    I need an accomplished business-development professional who can step straight into an active pipeline and turn qualified enterprise prospects into signed, revenue-generating deals. The immediate objective is simple and measurable: increase sales volumes with large-scale clients in the Real Estate and Food & Beverage sectors. You will receive a steady flow of warm leads, detailed solution briefs, and full access to our CRM. From there I expect you to run discovery calls, handle objections, craft persuasive proposals, negotiate terms, and push opportunities through to close while documenting every stage of the process. Familiarity with enterprise-grade sales stacks (HubSpot, Salesforce, or similar), contract negotiation, and multi-stakeholder decision cycles is essential. Success will...

    $143 Average bid
    $143 Avg Bid
    4 bids

    to make it easier for customers, and help customers do their work well and in accordance with the instructions given and make it easier for customers to determine their choices to make it easier for customers, and help customers do their work well and in accordance with the instructions given and make it easier for customers to determine their choices

    $30 Average bid
    $30 Avg Bid
    18 bids

    We are looking for an experienced Online Lead Generator for freelance platform to work with us on a long-term basis. Salary: $300/month Target: Minimum 300 qualified bids per month Workload: flexible schedule (results-based) Requirements: - 3+ years of proven experience generating leads and submitting proposals on Upwork - Solid understanding of freelance platform search algorithms, filters, and how to identify high-quality, convertible leads; - Ability to analyze client profiles, write short personalized bids, and maintain consistent volume & quality - Excellent written English - Strong attention to detail and self-discipline Responsibilities: - Search for relevant projects matching our company’s expertise - Submit 300+ qualified and customized bids per month with 8-10% of co...

    $573 Average bid
    $573 Avg Bid
    16 bids

    We are looking for an experienced Online Lead Generator for freelance platform to work with us on a long-term basis. Salary: $300/month Target: Minimum 300 qualified bids per month Workload: flexible schedule (results-based) Requirements: - 3+ years of proven experience generating leads and submitting proposals on Upwork - Solid understanding of freelance platform search algorithms, filters, and how to identify high-quality, convertible leads; - Ability to analyze client profiles, write short personalized bids, and maintain consistent volume & quality - Excellent written English - Strong attention to detail and self-discipline Responsibilities: - Search for relevant projects matching our company’s expertise - Submit 300+ qualified and customized bids per month with 8-10% of co...

    $588 Average bid
    $588 Avg Bid
    13 bids

    We're looking for a hands-on fractional Chief Revenue Officer to own the entire revenue engine for Layerline (), a global 3D printing marketplace selling printers, filament, and accessories worldwide. This means marketing, sales, and customer success — the full funnel from first click to repeat purchase. Layerline is the immediate focus, with the role expanding to other ventures in our portfolio over time. Freelancers only — no agencies. Flexible, ongoing engagement with potential to grow into a full-time role and long-term partnership. --- ABOUT LAYERLINE • Global 3D printing marketplace — 100+ products (printers, filament, parts & accessories) • Worldwide shipping, competitive pricing, 2-year warranty • Based in the Netherlands with a US entity,...

    $55 / hr Average bid
    $55 / hr Avg Bid
    34 bids

    We're looking for a hands-on fractional Chief Customer Officer to own the entire customer journey for Layerline (), a global 3D printing marketplace. This means customer service, customer success, and sales — all in one role. Layerline is the immediate focus, with the role expanding to other ventures in our portfolio over time. Freelancers only — no agencies. Flexible, ongoing engagement with potential to grow into a full-time role and long-term partnership. --- ABOUT LAYERLINE • Global 3D printing marketplace — 100+ products (printers, filament, parts & accessories) • Worldwide shipping, competitive pricing, 2-year warranty • Based in the Netherlands with a US entity, selling globally • Target audience: hobbyist makers, prosumers, small and ...

    $40 / hr Average bid
    $40 / hr Avg Bid
    48 bids

    We are looking for an experienced Online Lead Generator for freelance platform to work with us on a long-term basis. Salary: $300/month Target: Minimum 300 qualified bids per month Workload: flexible schedule (results-based) Requirements: - 3+ years of proven experience generating leads and submitting proposals on Upwork - Solid understanding of freelance platform search algorithms, filters, and how to identify high-quality, convertible leads; - Ability to analyze client profiles, write short personalized bids, and maintain consistent volume & quality - Excellent written English - Strong attention to detail and self-discipline Responsibilities: - Search for relevant projects matching our company’s expertise - Submit 300+ qualified and customized bids per month with 8-10% of co...

    $28 / hr Average bid
    $28 / hr Avg Bid
    13 bids

    We are looking for an experienced Online Lead Generator for freelance platform to work with us on a long-term basis. Salary: $300/month Target: Minimum 300 qualified bids per month Workload: flexible schedule (results-based) Requirements: - 3+ years of proven experience generating leads and submitting proposals on Upwork - Solid understanding of freelance platform search algorithms, filters, and how to identify high-quality, convertible leads; - Ability to analyze client profiles, write short personalized bids, and maintain consistent volume & quality - Excellent written English - Strong attention to detail and self-discipline Responsibilities: - Search for relevant projects matching our company’s expertise - Submit 300+ qualified and customized bids per month with 8-10% of co...

    $598 Average bid
    $598 Avg Bid
    20 bids

    We are looking for an experienced Online Lead Generator for freelance platform to work with us on a long-term basis. Salary: $300/month Target: Minimum 300 qualified bids per month Workload: flexible schedule (results-based) Requirements: - 3+ years of proven experience generating leads and submitting proposals on Upwork - Solid understanding of freelance platform search algorithms, filters, and how to identify high-quality, convertible leads; - Ability to analyze client profiles, write short personalized bids, and maintain consistent volume & quality - Excellent written English - Strong attention to detail and self-discipline Responsibilities: - Search for relevant projects matching our company’s expertise - Submit 300+ qualified and customized bids per month with 8-10% of co...

    $691 Average bid
    $691 Avg Bid
    21 bids

    Hi, I need multiple people to call Australian businesses to confirm their listings on my website. You are not required to sell anything and the calls will take 1 minute max. I have the phone service ready to go but bonus if you already have an Australian VOIP or phone number. I will need to hear your voice/accent before. This is very important. Thanks

    $3 / hr Average bid
    $3 / hr Avg Bid
    9 bids

    I need a dedicated professional to handle all incoming customer calls. The entire focus is phone support, so every interaction happens live on the line—no emails or chat channels at this stage. Clear, confident communication is the single most important skill for this role. Callers should leave each conversation with accurate answers and a positive impression of our brand. A warm tone, proper call etiquette, and the ability to record concise notes in our CRM are essential. Bonus points if you naturally solve problems and bring an empathetic approach, but the priority is crystal-clear verbal communication. You’ll receive a VOIP login, product FAQ, and a brief onboarding session. After a short shadow period you’ll take calls independently and escalate only those rare issu...

    $446 Average bid
    $446 Avg Bid
    17 bids

    We are looking for an experienced Online Lead Generator for freelance platform to work with us on a long-term basis. Salary: $300/month Target: Minimum 300 qualified bids per month Workload: flexible schedule (results-based) Requirements: - 3+ years of proven experience generating leads and submitting proposals on Upwork - Solid understanding of freelance platform search algorithms, filters, and how to identify high-quality, convertible leads; - Ability to analyze client profiles, write short personalized bids, and maintain consistent volume & quality - Excellent written English - Strong attention to detail and self-discipline Responsibilities: - Search for relevant projects matching our company’s expertise - Submit 300+ qualified and customized bids per month with 8-10% of co...

    $675 Average bid
    $675 Avg Bid
    12 bids

    I run a PMP coaching program for the U.S. market that sells between USD 1,500 – 2,000, and I’m looking for a consultative closer who can take qualified, inbound leads from first call to paid client. All calls happen on Google Meet or the phone—no cold prospecting—so your focus is purely on discovery, value positioning, and asking for the sale. To be effective here you already bring 2-5 years of dedicated closing experience, are comfortable with ticket sizes in the 1 K-2 K range, and can work full-time across U.S. time zones. Native-level English is essential and fluent Spanish lets you connect with our broader audience. What you’ll do • Conduct scheduled meetings with warm prospects • Provide timely follow-up and clear next steps • Maint...

    $27 Average bid
    $27 Avg Bid
    6 bids

    Saya mengelola sebuah properti perhotelan dan ingin memaksimalkan pendapatan khususnya di divisi Food & Beverage (F&B). Fokus utama saya sederhana: membantu unit F&B menghasilkan uang lebih banyak secara efisien. Ruang lingkup yang saya butuhkan: • Analisis cepat terhadap kinerja F&B saat ini—menu, harga, dan alur operasional. • Rekomendasi praktis untuk menaikkan pendapatan—bisa berupa penyesuaian menu, strategi upselling, atau promosi harian. • Panduan langkah-demi-langkah yang mudah diikuti oleh tim internal saya. Saya terbuka pada pendekatan apa pun yang relevan dengan industri perhotelan; yang penting hasilnya terukur dan bisa langsung diterapkan di lapangan. Berikan contoh pengalaman Anda di hotel atau restoran serupa, serta gambaran s...

    $17 - $50 / hr
    $17 - $50 / hr
    0 bids

    Cercasi consulenti assicurativi – settore vita Siamo alla ricerca di ragazzi motivati da inserire in un progetto di consulenza assicurativa nel ramo vita. Cosa offriamo • Collaborazione con provvigione del 10% • Formazione e affiancamento iniziale • Flessibilità negli orari • Possibilità di crescita nel settore Requisiti • Serietà e voglia di imparare • Buone capacità comunicative • Interesse per il settore assicurativo Per info o candidatura, scrivi in privato.

    $36 Average bid
    $36 Avg Bid
    1 bids

    Dirijo un programa de coaching para la certificación PMP enfocado en el mercado de Estados Unidos, con un ticket de venta entre USD 1,500 y USD 2,000, y estoy buscando un closer consultivo que pueda tomar leads inbound y calificados desde la primera llamada hasta convertirlos en clientes pagos. Todas las llamadas se realizan por Google Meet o vía telefónica. No hay prospección en frío, por lo que tu enfoque estará únicamente en diagnóstico, posicionamiento de valor y cierre de la venta. Para tener éxito en este rol, es necesario contar con 2 a 5 años de experiencia comprobable en cierres de ventas, estar cómodo cerrando tickets entre USD 1,000 y USD 2,000, y tener disponibilidad para trabajar tiempo completo en ...

    $27 Average bid
    $27 Avg Bid
    3 bids

    Saya membutuhkan bantuan untuk menangani aneka pesan masuk di akun Telegram saya. Fokus pekerjaan ini murni pada kegiatan membalas pesan—bukan mengelola grup ataupun menerbitkan konten. Tugas utama: • Memantau dan merespons chat secara cepat dan sopan sesuai panduan yang sudah saya siapkan. • Mencatat pertanyaan penting atau permintaan khusus guna saya tindak lanjuti. Saya akan menyediakan: • Akun Telegram dengan akses admin. • Template jawaban dan pedoman gaya bahasa. Harapannya, percakapan tetap ramah, jelas, dan responsif sehingga reputasi layanan kami terjaga. Jika Anda terbiasa menggunakan Telegram untuk customer service atau keperluan serupa, saya akan senang bekerja sama.

    $30 / hr Average bid
    $30 / hr Avg Bid
    26 bids

    Atención al Cliente y Ventas Online en Español Especializado en servicios editoriales (capacitación incluida) Somos una empresa editorial que brinda servicios profesionales de atención al cliente y ventas online, orientados a proyectos editoriales y culturales. Buscamos personas que acompañen el proceso comercial de nuestros servicios, que son específicos del rubro editorial, por lo que incluimos capacitación inicial. El rol combina atención al cliente, explicación clara del servicio editorial y acompañamiento comercial, desde la primera consulta hasta el cierre. ¿En qué consiste el trabajo? Atención de consultas por WhatsApp y medios digitales. Respuesta a mensajes escritos y notas de voz. Conta...

    $762 Average bid
    $762 Avg Bid
    105 bids

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