BPO Jobs

You will jump straight into our remote BPO retention team, speaking with existing customers who are on the fence about leaving. Every call is about listening first, understanding real pain-points, and then guiding the client to a win-win solution that keeps them onboard. Day-to-day you will: • Handle incoming and proactive calls to resolve complaints before they turn into cancellations. • Present targeted upsell or cross-sell offers when they fit genuine customer goals. • Drive overall client retention across several call-center sales campaigns, documenting each interaction in our CRM. Success here is measured by churn rate reduction, revenue saved, and post-call satisfaction scores—so a results-driven mindset and confident English (B2+ or higher) are essential. ...

I run a newly incorporated BPO / KPO in India and I’m ready to scale. My in-house team already covers customer support (voice and non-voice), email & chat, data entry, virtual assistance, lead generation, plus full healthcare and e-commerce back-office operations. What I lack is a seasoned deal-maker who can open doors and keep my calendar filled with qualified, decision-level meetings. Your core mission is simple: secure genuine projects for our centre, with an initial emphasis on Healthcare accounts inside India. You should already know how to sniff out real opportunities, navigate procurement cycles, and convert warm conversations into signed outsourcing agreements. Cold lists or unvetted web leads won’t cut it—I need verified contacts or confirmed appointments wi...

I’m preparing a formal bid for a finance-sector opportunity and need a concise, persuasive introduction that gives evaluators a clear snapshot of the full proposal. The piece must: • Frame the project scope so even non-technical stakeholders grasp the problem we solve and the services we will provide. • Map out the high-level timeline, emphasising key milestones without drowning the reader in Gantt-chart detail. • Present a transparent budget overview that shows value for money and demonstrates our command of cost drivers and risk buffers. You will receive my rough notes, past winning bids, and any background documents you require. From these, craft a polished one-page introduction in business English, delivered as an editable Word document. A brief style guide (...

I run a newly incorporated BPO / KPO in India and I’m ready to scale. My in-house team already covers customer support (voice and non-voice), email & chat, data entry, virtual assistance, lead generation, plus full healthcare and e-commerce back-office operations. What I lack is a seasoned deal-maker who can open doors and keep my calendar filled with qualified, decision-level meetings. Your core mission is simple: secure genuine projects for our centre, with an initial emphasis on Healthcare accounts inside India. You should already know how to sniff out real opportunities, navigate procurement cycles, and convert warm conversations into signed outsourcing agreements. Cold lists or unvetted web leads won’t cut it—I need verified contacts or confirmed appointments wi...

Socio Comercial Senior B2B - High Ticket (Integridad & AI) | Comisiones del 35% + Bonos de Recurrencia ¿Tienes acceso a Tomadores de Decisión en Grandes Corporativos? En ID Matters no buscamos empleados, buscamos Socios Comerciales altamente motivados para introducir nuestra tecnología de validación de voz en sectores de alto impacto. Ya operamos con líderes como Inbursa, GNP Seguros y Nacional Monte de Piedad. ¿Por qué unirte a nosotros y no a una plataforma de RH genérica? Ticket Alto y Comisiones Líderes: Gana el 35% de comisión sobre paquetes corporativos. Un solo cierre puede generarte entre $8,400 y $210,000 MXN. Modelo de Ingresos Recurrentes: No solo ganas por la primera venta. Si tu cliente renueva o amp...