Phone Support Jobs

Phone Support is a critical service for businesses as it provides customers with direct access to company representatives. Traditionally, customers would have to go through a lengthy IVR menu and wait in long phone queues before speaking to someone who can’s help them, making it difficult to maintain customer satisfaction. However, hiring a Phone Support Operator through Freelancer.com helps companies make their customer service more effective and maintain their customers’ satisfaction by rendering services quicker and in an effective manner on the phone.

A Phone Support Operator or customer service representative is responsible for interacting with customers over the phone, providing quick solutions and troubleshooting any issues they come across. They also ensure customers are getting the right product/service through efficient customer handling. Furthermore, they also monitor customer orders and keep track of any complaints that came in and help resolve them as soon as possible.

Here's some projects that our expert Phone Support Operators made real:

  • Making outgoing and incoming calls to proactively approach customers
  • Handling customer support inquiries via phone or live chat
  • Responding to a range of questions from customers in english and other languages
  • Scheduling appointments for customers
  • Verifying products/services on sites
  • Taking photos of locations
  • Making calls to friends or family members for a particular purpose

Through Freelancer.com, companies can easily find an expert Phone Support Operator who is efficient, knowledgeable, and inspiring - all the qualities that are essential to providing efficient customer service solutions. We can assure our clients that all their needs will be taken care of when they hire a Phone Support Operator or Customer Service Representative here on Freelancer.com. So if you're looking to hire someone to provide excellent phone support services for your business then Freelancer.com is the right place for you! Don't wait any longer, post your project now and let our qualified professionals help your business reach even greater heights!

From 29,468 reviews, clients rate our Phone Support Operators 4.89 out of 5 stars.
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    7 jobs found, pricing in NZD

    Hello, We are looking for a reliable individual residing in one of the following countries to assist us in setting up and managing Shopify Payments for our e-commerce business: Australia Austria Belgium Canada Czech Republic Denmark Finland France Germany Hong Kong SAR Ireland Italy Japan Netherlands New Zealand Portugal Romania Singapore Spain Sweden Switzerland United Kingdom United States About the Job: Due to restrictions in our country (Morocco), we are unable to set up Shopify Payments directly. We need your help to establish and manage the payment system for us. This will involve creating a Shopify Payments account using your residency details. To do this, we will first need to create a c...

    $325 (Avg Bid)
    $325 Avg Bid
    6 bids

    I'm looking for a savvy, intelligent, young and energetic PR freelancer to contact media outlets on behalf of Redefeat Trump, a Political Action Committee. Initial agreement for one month, then will continue through Election Day. Responsibilities include: Research into media contacts, managing media inquiries and following up broad distribution of press release Targeting national news networks, newspapers, online news sites. Anyone who covers politics. The ideal candidate can be a relative novice in PR with a sunny personality, solid references and the confidence not to be easily discouraged. Serving as Redefeat Trump's PR director will enhance your resume.

    $1554 (Avg Bid)
    $1554 Avg Bid
    21 bids

    I am in need of a professional with knowledge and experience in setting up and configuring applications provided by WhatsApp-based service providers. My requirements are as follow: - recommendation as to which service provider may becsuited to our requirements - Proficiency in setting up and configuring WhatsApp-based applications - Experience with onboarding content, including products and marketing material While there is no distinct time limit for the project completion, a reasonable, adequately-paced workflow is appreciated. Your role is primarily operational; get the apps running at optimal capacity on our systems. Looking forward to your bids and working with you.

    $136 (Avg Bid)
    $136 Avg Bid
    1 bids
    Executive Assistant 4 days left
    VERIFIED

    Incoming Communications Responsibilities: Follow up on conversations and emails they are brought into Remind the receiving party to respond and take action. Take ownership of tasks from above, till completion. Schedule meetings and appointments Send any details the receiving party requests (paperwork, details ,profile, links) - if any confusion, escalate to management Maintain an organized filing system of paper and electronic documents Project Management responsibilities: End to end ownership of projects - coordinate clients, internal resources and third parties/vendors for the flawless execution of multiple projects Ensure that all projects are delivered on-time, within scope and within budget Establish and maintain relationships with client, third parties/vendors Assist in the definit...

    $131 (Avg Bid)
    $131 Avg Bid
    26 bids

    Empresa de redacción académica en busca de un agente online para el departamento de posventa. El cargo es ideal para personas con conocimientos intermedios en metodología de la investigación y redacción académica, que tengan buenas habilidades comunicativas y resolutivas. El perfil ideal deberá cumplir con los siguientes requisitos: 0. Español nativo, con buena gramática, ortografía y uso del idioma. (Indispensable) 1. Tener conocimientos intermedios de metodología de la investigación o redacción académica. (Indispensable) 2. Tener experiencia en posventa o trabajos remotos (Deseable) 3. Excelentes habilidades comunicativas y resolutivas (Indispensable) 4. Tener conexión a internet bue...

    $807 (Avg Bid)
    $807 Avg Bid
    29 bids

    Dibutuhkan Customer Service Toko Online Produk Fashion yang Mampu Menghasilkan Sales/Penjualan per Hari jadi jika gak mampu menghasilkan sales/penjualan atau ecek2 saja mohon maaf lewat dulu Channel hanya WhatsApp saja per hari bisa mencapai rata2 belasan sampai 20 orang yang tanya via Whatsapp Target dengan adanya CS semoga bisa mendapatkan sales/penjualan antara 10-15 sales per hari jam kerja antara jam 8 pagi sampai jam 4 sore jam 12 sampai jam 1 siang istirahat diutamakan Muslim Pria karena yang saya jual adalah Produk2 Pria bisa dikerjakan di rumah diutamakan ebrpengalaman sebagai CS dan memiliki performa bagus di Freelancer silahkan tawar

    $29 / hr (Avg Bid)
    $29 / hr Avg Bid
    14 bids

    Dibutuhkan Customer Service Toko Online Produk Fashion yang Mampu Menghasilkan Sales/Penjualan per Hari jadi jika gak mampu menghasilkan sales/penjualan atau ecek2 saja mohon maaf lewat dulu Channel hanya WhatsApp saja per hari bisa mencapai rata2 belasan sampai 20 orang yang tanya via Whatsapp Target dengan adanya CS semoga bisa mendapatkan sales/penjualan antara 10-15 sales per hari jam kerja antara jam 8 pagi sampai jam 4 sore jam 12 sampai jam 1 siang istirahat diutamakan Muslim Pria karena yang saya jual adalah Produk2 Pria bisa dikerjakan di rumah diutamakan ebrpengalaman sebagai CS dan memiliki performa bagus di Freelancer silahkan tawar

    $31 / hr (Avg Bid)
    $31 / hr Avg Bid
    11 bids

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