Phone Support Jobs
Phone Support is a critical service for businesses as it provides customers with direct access to company representatives. Traditionally, customers would have to go through a lengthy IVR menu and wait in long phone queues before speaking to someone who can’s help them, making it difficult to maintain customer satisfaction. However, hiring a Phone Support Operator through Freelancer.com helps companies make their customer service more effective and maintain their customers’ satisfaction by rendering services quicker and in an effective manner on the phone.
A Phone Support Operator or customer service representative is responsible for interacting with customers over the phone, providing quick solutions and troubleshooting any issues they come across. They also ensure customers are getting the right product/service through efficient customer handling. Furthermore, they also monitor customer orders and keep track of any complaints that came in and help resolve them as soon as possible.
Here's some projects that our expert Phone Support Operators made real:
- Making outgoing and incoming calls to proactively approach customers
- Handling customer support inquiries via phone or live chat
- Responding to a range of questions from customers in english and other languages
- Scheduling appointments for customers
- Verifying products/services on sites
- Taking photos of locations
- Making calls to friends or family members for a particular purpose
Through Freelancer.com, companies can easily find an expert Phone Support Operator who is efficient, knowledgeable, and inspiring - all the qualities that are essential to providing efficient customer service solutions. We can assure our clients that all their needs will be taken care of when they hire a Phone Support Operator or Customer Service Representative here on Freelancer.com. So if you're looking to hire someone to provide excellent phone support services for your business then Freelancer.com is the right place for you! Don't wait any longer, post your project now and let our qualified professionals help your business reach even greater heights!
From 28,791 reviews, clients rate our Phone Support Operators 4.87 out of 5 stars.Hire Phone Support Operators
We are an online betting/casino company and we are seeking to recruit Account Managers based in Brazil. The successful applicants will be responsible for providing client service on an ongoing basis. Any previous experience within Sales, Business Development and/or Relationship Management will be considered an advantage, although candidates with little or no professional experience are also encouraged to apply. TASKS -The candidate must speak fluency in the Brazilian language and be willing and able to work at the beginning in a shift pattern (6 hours), covering working hours between 09:00 and 00:00. -The candidate must be able to contact (chat and call through our CRM) new users (supplied by the company), explain the site's functionality, help them get all the available bo...
I'm looking for a professional secretary to manage and handle all of my phone calls using our dedicated phone system software. The selected candidate must be highly organized, courteous, and must be able to handle high volumes of calls in an efficient and effective manner. Key Responsibilities: - Answering phone calls -Making appointment on our software program. -Helping employees with their schedules. - Taking clear and concise messages on my behalf when necessary. Ideal Skills and Experience: - Previous experience as a secretary or in a similar role - High level of professionalism - Excellent verbal communication skills - Proficient with phone system software - Detail-oriented and superb organizational skills This position does require English language skills, knowledge of ...
I'm in need of a reliable and experienced freelancer who can provide ongoing virtual assistance for tasks that include managing Airbnb, booking personal appointments, travel arrangements, and finding a handyman when needed. Key responsibilities include: - Coordinating Airbnb operations: managing bookings, coordinating with guests, and handling any issues that may arise. - Arranging personal appointments using online platforms or over the phone. - Coordinating travel itineraries: booking flights, accommodations, and transportation. - Finding suitable handyman services as needed. For a successful application, please include details of your previous experience in similar roles. Ideal candidates must demonstrate the ability to work remotely and must be well-organized, proac...
Looking for 4x Round the Clock Customer Service / Call Center Virtual Assistants for a US based company. Experience using HubSpot Preferred Requirements: • Experience in customer service and answering phones • Great English – Written and Speaking skills • Some selling over the phone or selling using a CRM experience is preferred • ALWAYS talking with a smile!! - needs to be heard through the phone • A headset (can be provided from us) • Fast internet connection and reliable working computer • Must be able to work in US time zone (CST) • Ability to start right away Working Options Below: 1st VA to work: 7am - 3pm CST weekdays 2nd VA to work: 3pm - 11pm CST weekdays 3rd VA to work: 11pm - 7am CST weekdays 4th VA to work: Weekends...
I'm looking for someone to assist in the extraction of specific information from a climbing scorecard. Key requirements: - Extracting the Name of the climber, Total points, and the Difficulty level of the route. - The final deliverable should be in a format that can be automatically displayed in a ranking table online. Ideal Skills and Experience: - Proficiency in OCR (Optical Character Recognition) software or techniques. - A keen eye for detail and experience in data extraction. - Familiarity with climbing terminology or a willingness to learn and understand it. I'm looking for a professional who can deliver accurate and reliable data for further analysis.
Looking for 4x South African round the clock customer service / call Center VA’s They will just need a headset (we can buy), Fast internet connection (we will supplement), and a working laptop/computer to do the job. HubSpot Experience Preferred Need to cover all hours of the day and the weekends. This is a remote position for a US Based Company 1st - VA to work 7a-3p CST weekdays, 2nd - VA to work 3p - 11p CST weekdays, 3rd - VA to work 11p-7a weekdays, and 4th - VA to work weekends, take calls for both days Option 1 - 2x VAs to work part time, where one does all day Saturday and one does all day Sunday. Option 2 – 2x VAs to work 7-3, 3-11, 11-7p CST to rotate weekends and have every 3rd weekend and get paid extra for each of those weekends. Duties: (1) answerin...
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