Team Leader, Sales/customer executive and Quality analyst required for US Bound Call center

₹100-400 INR / hour

Closed

Posted

almost 4 years ago

₹100-400 INR / hour

Customer sales Executive - Informs clients by explaining procedures; answering questions; providing information. Maintains communication equipment by reporting problems. Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures. Team Leader - The Team Leader's responsibilities are to ensure individual advisors are performing against targets, while reviewing their performance and coaching them to do so. ... For example, Team Leaders are also expected to meet on a regular basis with their Manager, both to provide feedback and to receive instructions or actions Quality Analyst - Quality Assurance Analyst (QA) is responsible for assessing the quality of the performance of our call center associates who deal with our existing and potential customer. ... Prepares and analyzes internal and external quality reports for management staff review. • Perform other duties as assigned.

Project ID: 26557761

About the project

36 proposals

Remote project

Active 4 yrs ago

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36 freelancers are bidding on average ₹265 INR/hour for this job

@sarveshram0405

hi i have seen your requirements.i can assist you better.i have experience in customer support for 3 years. worked in international voice process for us and Canada. i am capable of handling calls and emails. i am responsible and dedicated to my hirer. am good in online research and ms office. having a good typing speed of 70 wpm. lets discuss the details over chat.

₹100 INR in 60 days

5.0

(3 reviews)

2.0

@nuras5891

Hi Client, I have Quality monitoring and evaluation, Call coaching in my experience. I have more than 8 years of experience in International business outsourcing with hands on expertise in various operations. The above mentioned role is my forte as it has been one of my major practice. I assure quality deliverables and would want to help you carrying out the project successfully. Looking forward to talk to you more about our project in detail. Thank you

₹300 INR in 40 days

5.0

(1 review)

0.6

@priyamsinha600

HI i'm Priyam Sinha and i'm from Assam and i had already worked in retail and sales field so i know very well how to sale and and how impress the customer and i had a one year experience in retail sector.

₹250 INR in 40 days

0.0

(0 reviews)

0.0

@jasbirsinghs252

Hey hi, i read your bid and Intertsted to do this work, i have good Expreince of data entery and excel... Rgds Jasbir

₹167 INR in 12 days

0.0

(0 reviews)

0.0

@benubn

Hi I am a freelancer who has 12 years of experience in BPO industry. I was a Work Flow Manager responsible for managing a team of 15 executives across two sites. I was responsible for work allocation, schedule adherence and onshore SPOC for the process. Looking forward to associate with this project as it suits my work profile.

₹335 INR in 40 days

0.0

(0 reviews)

0.0

@shaikhmaruf

hi i have read all the details , and i'm interested to work on it . i can easily complete your work with in time. Thank you

₹100 INR in 40 days

0.0

(0 reviews)

0.0

@anikbm665

I'm Great man in your Project. I can handle your project and makeva great project. My skills ate Article Writer,Customers Support,service, sales man

₹250 INR in 40 days

0.0

(0 reviews)

0.0

@maymedhe

I am good sells man

₹278 INR in 10 days

0.0

(0 reviews)

0.0

@anjoyroy

Have exposure of over 10 years in inbound as well as outbound BPO to US, UK and Australian customers. Have experience in call monitoring, team handling towards targets as well as reports. Have done a lot of call listening analysis and have also managed customers directly in Complaints division for Customer satisfaction. Have a strong command over English vocabulary.

₹336 INR in 40 days

0.0

(0 reviews)

0.0

@karankhalsa86

Hello karanjeet this side I’ve worked with amazon as a customer service associate and i got a customer satisfaction award I think i know what steps should be taken to satisfy a customer.

₹278 INR in 20 days

0.0

(0 reviews)

0.0

@grayrao

Customer success is the primary goal I aim to accomplish. I have experienced leading a team as I worked as a Customer service and Sales Supervisor for more than 4 years and been in the Customer Care and Sales industry for more than 7 years now. I have experienced working as an Inbound, Outbound, e-mail and chat support representative. I am a Microsoft word, Powerpoint and Excel literate. I have also used CRMs like Salesforce, Desk, Magento, Netsuite, Limelight, Fusebill and primary document and expense management software like Google drive and Neat. I could easily get the job done effectively and efficiently.

₹250 INR in 40 days

0.0

(0 reviews)

0.0

@wwwrakeshbaragu4

I have good experience in lead generating and handling with customers form the past 4 years and for many clients. Looking forward to talking to you more about our project in detail. Regards

₹250 INR in 40 days

0.0

(0 reviews)

0.0

@developer191

I have 2 years of experience in sales and client handling and support Please discuss to start work. I can work on this immediately. Anuj

₹222 INR in 40 days

0.0

(0 reviews)

0.0

@nosponi2

active and hardworking person ...I love and want to develop in different areas, quickly learn and adapt to work

₹278 INR in 10 days

0.0

(0 reviews)

0.0

@TechLibra

There, We assure you,will get your project done on time with speed and accuracy. If for any reason you are not happy with the services, you will get your money back.

₹222 INR in 40 days

0.0

(0 reviews)

0.0

@Lavanyanivasini

I have experience in quality analyst for 2 years that too n bpo so I feel this job suits me

₹444 INR in 10 days

0.0

(0 reviews)

0.0

@aniketchaurasia3

Your satisfaction is guaranteed if you choose me over any one I am pretty sure about it. I can handle the situation with peace mind. I am well in communication with anyone I have special communication skill to talk with anyone.

₹333 INR in 12 days

0.0

(0 reviews)

0.0

@yashikakalra1

We have a experienced team available with an average of 2 to 3 years of experience in customer services with excellent command over the language

₹444 INR in 40 days

0.0

(0 reviews)

0.0

@Sultansardar

I had worked with international BPO for an year I jad learned a lot I use sell a product to the USA customer And I'm very interested to do that from home I use to make 12-15 sales each day which can be made by rare person Our target was 8 sales/day And I always make more then 10 I also got an appreciation certificate from another company for helping them by working as a team leader in the same Salary as a sales person. So let's go ahead and discuss further on chat

₹400 INR in 40 days

0.0

(0 reviews)

0.0

@Nikhil1144

I can work for ₹120/hr for 6-7 hours a day according to the company’s need and flexibility. I assure you the quality of service will be high as much as I can provide.

₹133 INR in 40 days