Professional Customer Service Virtual Assistant
$250-750 USD
Paid on delivery
We're looking for a professional Customer Service virtual assistant to help manage our online reputation sites of our 3 car dealerships.
TASKS:
1. Daily check for any customer messages, reviews, feedback, comments on our primary reputation sites listed below but not limited to:
Yelp
Google+
DealerRater
[login to view URL]
[login to view URL]
Yellowpages etc.
2. Respond to all customer messages, reviews, feedback, comments with professional formal reply to maintain our brand image and quality.
3. Thank customers for their good reviews or feedback.
4. Notify us on negative/poor reviews, and provide further contact assistance to the customers.
5. Help to update and maintain accurate business information on our reputation sites.
REQUIREMENT:
1. Good, proper and professional English proficiency is a MUST!
2. Able to do research on the best way to respond to different reviews and follow up.
3. Prior car dealership customer service experience is preferred.
4. Able to communicate in USA business hours on PST time zone.
Thank you!
Project ID: #12767545
About the project
26 freelancers are bidding on average $499 for this job
Greetings sir, i am an expert freelancer for this job and your 100% satisfaction is assured if you allow me to serve. Here is the reason. Why you should pick me? a) I am a very expert and have the same kind of ex More
Hi, We are a group of Freelancers based in New Delhi India. We are graduates and above and can help you in the mentioned tasks. Looking forward to working with you.
Dear Hiring Manager, I am very much interested in your posted job involving these skills. I am expert in Social Media Marketing, Lead Generation, Content posting, Advertising, Social Media Management, customer service More
Dear Sir, I have good professional English and i can communicate during US business hours. As per your requirement i will be checking daily for customer messages, reviews, feedback, comments on various sites and resp More
Hi there, I am Sachini, a 22 year old professional freelancer. I'm currently looking for a company to work with on a long term basis and this job posting caught my eye. I have over 2 year of experience in Custom More
Respected I am an energetic & communicative person with 3 years of experience in an International call center. & Technical support able to work in united states (P.S.T) Shfts can handle all these jobs easily . More
I know how to do things fast and effectively, I like to take care of the details and provide the best I can. I'm available if you have any questions about me. :)
Hello, My name is Jeremiah Rodriguez and I have done several project very similar to this one. Please contact me right now as I am available to work for you long term. I will kindly wait for your response so we can More
I can work for about 2-3 hours daily for a minimal charge out of bidders present here. Please hire me to get efficient and on time service.
I have a 6-year experience in back-office support, data processing, and process mapping. I take initiative on my tasks and make sure they are delivered well. I am a team player and can work with minimal supervision. More
Hi, I have perfect English grammar with strong technical skills. I have 3 years of experience in technical chat and email handling of US customers, I have 7 years of experience in customer handling and having s More
Hi, my name is Christine. I have over 12 years of work experience as a Helpdesk and Customer Service Representative in a BPO industry. The last BPO company that I worked for was with Thomson Reuters. I was a helpdesk More