Freepbx vicidial jobs
I'm looking for a FreePBX expert to help configure the Sticky Agent feature on my system. Key Requirements: - Configure Sticky Agent - Route call to the same agent who answered previously. - If that agent are unavailable, then route to his VM. Call Flow: - Inbound Route - Queue - Static Agent Ideal Skills and Experience: - Expertise in FreePBX, specifically version - Only apply if you have done this previously. My server is live, hence no experimenting. Budget $50
...guide team members in their career development. IMPORTANT: Utilize expertise in Vicidial to understand call algorithm blocking, spam tagging, and implement effective circumvention strategies. ***If you don't have this experience, do not submit application. Let's save each other's time. As this is a medical call center, basic knowledge of medical terminology is required. Any prior experience in a healthcare call center will be considered a plus. Demonstrate a dedication to fostering a positive work environment and creating a successful team. ------ Position Overview: We are seeking a dynamic and experienced Call Center Manager to oversee our medical outbound account. The ideal candidate will be an expert in Vicidial and possess a deep understanding of ca...
I have installed FreePBX - distro install. - My extension is registering fine. - When I call another extension, call rings but there is no audio - When I call external number, call rings but there is no audio Error message on Asterisk interface is: [2024-04-05 04:17:09] NOTICE[2335]: res_pjsip_sdp_rtp.c:145 rtp_check_timeout: Disconnecting channel 'PJSIP/1011-0000000b' for lack of audio RTP activity in 30 seconds SIP NAT is enabled Firewall is disabled SIP NAT Settings > External Address > Public IP Address is added I need someone to check this over Anydesk & fix this issue. Budget: $50
...are looking for an engineer proficient with Raspberry Pi, as we are in need of developing a VoIP PBX system on a Raspberry Pi 3 Model B+ . The end goal includes the integration of specific features into the system such as: - Call Recording - Voicemail to Email - Conference Bridging - Additional bespoke features Your expertise should include not only Raspberry Pi but also Asterisk and RASPBX/FreePBX. We are aiming for a robust, stable, and user-friendly system with custom features tailored primarily to business needs. The successful contractor will be required to develop the system on his own Raspberry Pi and submit an IMG file for loading onto other Raspberry Pis. The successful contractor will be working with our software developers so bids from individual contractors only w...
Description: We are seeking a skilled developer to create a Visual Plan application for FreePBX 15 or FreePBX17 using Node.js or PHP. The application will be based on the Open Source project of FreePBX 13 available on GitHub (), but the candidate is free to decide whether to start from scratch or use an alternative library such as Draw2D (). The main purpose of this Visual Plan is to visualize and modify the flow of the phone system. Requirements: Proficiency in Node.js or PHP, depending on the chosen application Experience with FreePBX and its configuration Ability to work with graphic libraries like Draw2D Understanding and implementation of functional requirements for the Visual Plan Ability to
I'm facing a critical issue with my FreePBX server. To be specific, I'm unable to make outgoing calls despite not having made any recent changes or updates to the server. Furthermore, while attempting these calls, I encounter a 'No response from server' error message. This problem needs an experienced and knowledgeable freelancer to identify and rectify the issues. Key requirements for this task: • Expertise in FreePBX server maintenance and troubleshooting • Ability to work promptly, as this issue is significantly affecting my operations • Solid understanding of host networking and telecommunication systems • Experience in resolving 'No response from server' errors or related issues. Resolving this issue will restore the com...
...providing top-notch customer service and sales solutions in the healthcare industry. We prioritize excellence in every interaction and strive to deliver optimal health solutions to our valued customers. Job Description: We are seeking a dynamic and experienced Call Center / Customer Service / Sales Expert to join our team. The ideal candidate will be proficient in utilizing VICIDial and possess extensive experience in voice-based customer service and sales roles. As part of our team, you will play a crucial role in delivering exceptional service to our clients and driving sales conversion initiatives forward. Responsibilities: Utilize VICI Dialer efficiently to manage and handle customer interactions effectively. Provide exemplary customer service and sales support to client...
I am looking to incorporate AI features into my call center system, specifically Vicidial and Asterisk. As these platforms form the core of our operation, it is essential that any alterations enhance our outlay without disrupting the existing structure. Key Aspects of the Project: - AI Implementation: Even though I haven't specified the exact AI features to integrate, I'm interested in potential focus areas such as speech recognition and transcription, natural language processing, or sentiment analysis. Proposals that offer comprehensive strategies addressing these or other AI fields will be highly considered. - Dual Integration: The AI features must be incorporated into both Vicidial and Asterisk, aligning and harmonizing their performances. - Efficiency Goal: T...
Hello, I'm seeking individuals to join a call center management team with two distinct roles to fill. Candidates should possess basic proficiency in Vicidial & Magnus Billing, alongside fundamental customer support skills. Role 1: Customer Support involves order processing and fulfillment using Vicidial & Magnus billing systems. Role 2: Involves sourcing a consistent supply of inbound DID Numbers for the United Kingdom, United States, Australia, New Zealand, and Finland. Weekly pay ranges from 7000 to 10500 INR based on availability. If interested, please reach out via direct message
I need a professional to assist with the installation and configuration of the latest version of Vicidial on a Linux operating system. The key tasks include: - Vicidial software installation: Ensure a smooth and efficient installation process, troubleshooting any complications that may arise. Familiarity with various versions of Vicidial is a plus, notably the latest. - Setting up configuration: Proactively set up and optimize Vicidial configurations to cater to our business needs, ensuring seamless functionality. Ideal candidates should have solid experience with Linux and Vicidial, including its installation and configuration. Your bid will be more favorable if you've previously completed similar projects successfully. I'm happy to provide...
I need a professional to assist with the installation and configuration of the latest version of Vicidial on a Linux operating system. The key tasks include: - Vicidial software installation: Ensure a smooth and efficient installation process, troubleshooting any complications that may arise. Familiarity with various versions of Vicidial is a plus, notably the latest. - Setting up configuration: Proactively set up and optimize Vicidial configurations to cater to our business needs, ensuring seamless functionality. Ideal candidates should have solid experience with Linux and Vicidial, including its installation and configuration. Your bid will be more favorable if you've previously completed similar projects successfully. I'm happy to provide...
I am currently experiencing an issue with the FreePBX phone system that I use, specifically, I'm unable to consistently receive calls on all my soft virtual extensions or to my welcome greeting. Voicemail functionality is also part of this setup. Here's what I need: - Evaluation and Diagnosis: Investigate why call reception works only some of the time across all extensions. - Troubleshooting and Repair: Identify the problem and implement a fix to ensure consistent and reliable call reception. Ideal Skills Required: - Extensive experience with FreePBX Phone Systems, particularly concerning soft virtual extensions and voicemail functionalities. - Strong understanding of VoIP systems, and hands-on experience in troubleshooting call reception issues. It is cr...
I need assistance setting up a new SIP Trunk on my FreePBX 14 system. Here's what you will need: • Experience with FreePBX 14 • Familiarity with the setup of SIP Trunks • Knowledge of goip local voice gateway Tasks to be accomplished: • Set up a new SIP Trunk on my FreePBX 14 • Ensure the setup is correctly done using my service provider, goip local voice gateway. Only those with the prescribed skills and experience should bid, as I need this done quickly and accurately. Thanks!
As fast as possible, I need a professional to assist in setting up FreePBX. Key tasks essential for this project will include: - Installation and configuration - Call routing and extensions - Integration of FreePBX with a CRM system that is yet to be determined In addition, assistance is required for setting up VoIP softphone. Familiarity with popular CRM platforms like Salesforce, HubSpot, Zoho CRM is an asset, as one of them may be chosen for integration. Absolute proficiency in setup, call routing, extensions and integration with CRM systems is a must for this job. I am looking for a fast turnaround on this project, so previous experience achieving quick deployment is highly recommended. It is also necessary to be able to advise our mobile developer if he has questi...
Using another dialer now and want to see if vici can improve our stats in terms of connection, answers, voicemail detection, autorotate to local area codes, spam detection etc.. Basically looking past the basic setup and someone who has used vici and knows how to add code into the system. Put "I can help" in the first line so I know you read the entire job post. Also please detail some things you could suggest in terms of adding codes. We are calling home owners in the US.
...looking for a skilled freelancer to establish and configure a FreePBX telephone system with the following features: - Call Recording: Implement reliable call recording for quality assurance and training purposes. - Voicemail: Set up voicemail boxes that are easy to access and manage. - Call Forwarding: Enable seamless call forwarding to ensure no call goes unanswered. I am anticipating fewer than 10 extensions for my organization at this moment. Key Skills: - Extensive experience with FreePBX systems and VOIP technology. - Capability to deliver a secure and user-friendly setup. - Strong understanding of potential integrations (CRM or ERP) is a plus though not immediately required. Please highlight your experience with FreePBX in your proposal. I am looking for s...
I have install Asterisk (with freepbx), for gui to a Raspberry pi 4. I need a DEVELOPER TO WRITE a succesfull CODE and configurate the system to: Make a AUTO-VIDEOCALL from extention ''0'' to extention ''1'' or ''2'' or BOTH at the same time. The exctention ''1'' or ''2'' are log in to androip application, called ''PortSin'''or another app called ''Linphone''. Extention ''0'' is already loged into Raspberry with the programm ''Linphone''. When i press a button connected to GPIO 21 i want the audiocall to be started for 9 seconds. If the call is anwsered I also need to OPEN the DOOR by pushing ...
I'm experiencing issues with the current function of Vicidial Survey's human detection. Specifically, we're facing: - False positives - False negatives - Inaccurate detection These issues are largely present when we call English speakers based in the United Kingdom. Consequently, I need enhancements specifically for the detection of UK English. Although perfection is not the aim, the updated system should be capable of detecting English words accurately, such as simple greetings like "Hello". Skills and Experience Required: - Proficient in Vicidial Survey's software - Excellent understanding of UK English, particularly accents - Prior experience with improving speech detection accuracy
As a Part-Time Vicidial Developer, you will be integral to the continuous improvement and maintenance of our Vicidial system, ensuring optimal performance to meet our organization's unique requirements. This role is perfect for a committed developer with a passion for telephony solutions and a solid background in Vicidial development, particularly in GoHighLevel integration. Responsibilities: Customization and Configuration: Tailor, configure, and uphold the Vicidial system to align seamlessly with organizational needs. Collaboration: Work collaboratively with cross-functional teams to comprehend business requirements and implement Vicidial solutions accordingly. Troubleshooting: Identify and resolve issues related to Vicidial system perfo...
As a Part-Time Vicidial Developer, you will be integral to the continuous improvement and maintenance of our Vicidial system, ensuring optimal performance to meet our organization's unique requirements. This role is perfect for a committed developer with a passion for telephony solutions and a solid background in Vicidial development, particularly in GoHighLevel integration. Responsibilities: Customization and Configuration: Tailor, configure, and uphold the Vicidial system to align seamlessly with organizational needs. Collaboration: Work collaboratively with cross-functional teams to comprehend business requirements and implement Vicidial solutions accordingly. Troubleshooting: Identify and resolve issues related to Vicidial system perfo...
I will install Freepbx on a local server and in Digital Ocean Cloud. I will configure it for 10 users and 3 trunks, while also ensuring that configurations can be synced between them. Finally, I will secure it against external threats and SIP flood attacks.
I'm currently experiencing an issue with my VoIP phone system where all incoming calls are being dropped after just 2 rings. I'm using FreePBX. The issue persists with all incoming calls without any exception. Here's what I need: - Diagnose the existing problem within the FreePBX system - Troubleshoot and offer a definitive solution to the dropped calls Ideal Skills and Experience: - Expert level knowledge in VoIP Systems - Proven experience with handling issues related to FreePBX - Strong troubleshooting skills and ability to quickly diagnose problems - Solid expertise in telephony systems - Preferably certified in VoIP related technologies If you are the guru I am looking for, I would appreciate your bid on this project. Can't wait to have my...
...freelancer to configure our FreePBX system to enhance our communications infrastructure. We've recently transitioned to a VoIP phone system, and now we need to fine-tune it to align with our operational needs. **Project Requirements:** - **Call Forwarding Setup:** Implement call forwarding to ensure calls are never missed and can be redirected as necessary. - **Voicemail Configuration:** Setup voicemail for more than 10 extensions, providing clear instructions for users on how to access and use their voicemail. - **Extensions Setup:** We need over 10 extensions set up. These should be properly configured and tested to ensure smooth communication within the team. **Ideal Skills and Experience:** - Proficiency in configuring and managing VoIP systems, specifically FreePBX...
...telephony solution, utilizing both FreePBX and Asterisk servers to streamline incoming, outgoing, and call monitoring processes. Here's a glance at my requirements with the BSNL SIP Direct Truck : 1. FreePBX AND Asterisk Server Setup: I am looking for an experienced tech consultant who can not only advise but also assist in setting up both FreePBX and Asterisk servers. 2. Custom Bot Development: The bot should be responsible for calling, receiving, and monitoring calls directly from the software with features such as: - Automated call routing - Call recording - Call analytics - Call forwarding - Interactive Voice Response (IVR) - Real-time call monitoring Ideal skills would include a deep understanding of VOIP technologies, especially F...
Project Description: FreePBX and GOIP Configuration Looking for the initial setup of a FreePBX systems with GOIP GSM gateway for inbound trunks. Softphones will be used by internal clients to receive calls. Skills and Experience Required: - Experience with GOIP GSM gateways. - Proficiency in FreePBX configuration. - Softphone configuration. - Understanding of custom configuration setups, if necessary If you have the expertise in these areas, please bid on this project. Thank you.
...forwarding, and managing SIP trunk. We are open to using any open-source alternatives like FreePBX if it aligns with the project requirements. Responsibilities: Integrate Asterisk with Node.js for seamless communication. Implement call recording functionality. Set up call forwarding features. Manage SIP trunk configurations. Provide guidance and documentation for future maintenance. Requirements: Proven experience in integrating Asterisk with Node.js. - Familiarity with VoIP technologies. - Previous projects demonstrating call recording and call forwarding implementations. - Knowledge of SIP trunk management. - Strong communication and problem-solving skills. - Preferred Qualifications: Experience with FreePBX or other open-source alternatives. - Ability to guide and i...
I am in need of a detail-oriented professional who can help me with both setting up Vicidial and creating a dialer. This needs to be executed on a Windows operating system. Key Tasks: - Installing and setting up Vicidial on Windows - Creating a functional dialer in Vicidial Expertise in the following areas is a must: - Distinct knowledge of Vicidial installation and dialer creation - Familiarity with Windows operating system - Prior experience with similar projects Additional Features: Importantly, the dialer needs to come with specific features, including call recording, predictive dialing, and real-time monitoring. If you are an expert in Vicidial setup and dialer creation, with an in-depth understanding of the additional features I need, connect...
Our team requires a Vicidial expert to perform an efficient setup for SMS and Caller ID integration. Features Needed: - Integrate SMS: Enabling us to send and receive text messages directly from Vicidial. - Caller ID Integration: We need assistance to incorporate Caller ID to better manage contact with our potential leads. User Base: The setup will be tailored for a team of fewer than 10 agents. It's integral that the system is easily navigable and handles the volume of this staff size seamlessly. Campaign Purpose: The integration will primarily support our sales campaigns, allowing us to expand our reach and streamline our marketing efforts. Ideal Freelancer: The ideal bidder should have strong experience working with Vicidial, particularly in SMS and Ca...
looking for expert who can configure VICIdial with amazon connect for run outbound voice compagins from vicidial and calls with dial out from our account of amazon connect from instance if some one have expirence for this please ping me
I am looking to incorporate AI features into my call center system, specifically Vicidial and Asterisk. As these platforms form the core of our operation, it is essential that any alterations enhance our outlay without disrupting the existing structure. Key Aspects of the Project: - AI Implementation: Even though I haven't specified the exact AI features to integrate, I'm interested in potential focus areas such as speech recognition and transcription, natural language processing, or sentiment analysis. Proposals that offer comprehensive strategies addressing these or other AI fields will be highly considered. - Dual Integration: The AI features must be incorporated into both Vicidial and Asterisk, aligning and harmonizing their performances. - Efficiency Goal: T...
...dedicated developer to assist in custom module development for FreePBX. This task primarily involves creating features for advanced call routing and enhancing the user interface. Specific requirements for the project include: - Advanced Call Routing: The custom module should facilitate priority-based routing and time-based routing. This will streamline our operations by directing calls based on urgency and predefined schedules. - User Interface Enhancements: We want the module to introduce improvements into the user interface. The ideal candidate should be able to create user-focused design enhancements that are intuitive and user-friendly. Ideal skills and experience for this job would be proficient knowledge and experience in FreePBX module development, comprehensive...
...forwarding, and managing SIP trunk. We are open to using any open-source alternatives like FreePBX if it aligns with the project requirements. Responsibilities: Integrate Asterisk with Node.js for seamless communication. Implement call recording functionality. Set up call forwarding features. Manage SIP trunk configurations. Provide guidance and documentation for future maintenance. Requirements: Proven experience in integrating Asterisk with Node.js. - Familiarity with VoIP technologies. - Previous projects demonstrating call recording and call forwarding implementations. - Knowledge of SIP trunk management. - Strong communication and problem-solving skills. - Preferred Qualifications: Experience with FreePBX or other open-source alternatives. - Ability to guide and ...
Install, setup and secure FPBX installation according to client's request.
...require a skilled individual to rectify my issue with no sound on both internal and external calls on my FreePBX installed Docker. The following are my key requirements: - You will need to troubleshoot and fix both internal and external call configurations. - You should have working knowledge of certain FreePBX features, as I am currently using voice mail services, Interactive Voice Response (IVR), call recording, and video calls. call recording. - While I have not specified any particular requirements for the video call feature, a strong understanding and capability in this area would be beneficial. This task requires a freelancer with an extensive background in Docker and FreePBX configurations, excellent problem-solving abilities, and a keen attention to deta...
i need a script that sends via email the cdr in an excel file with a call report for the last 30 days one raw for each call i need field: calldate, cal time, extension name, dst, dst channel, duration, billsec, disposition my system run FreePBX I need script and crontab entry I'll put the script in the filesystem and the entry in crontab myself
I'm looking for a professional who can rigorously optimize my Vicidial setup. This project involves a comprehensive tuning, optimization, and data analysis of the system. Key responsibilities: - Fixing any system downtime (SD) issues that we may have with our carrier service BulkVS - Data analysis to help us make better decisions and improve our overall telecommunication strategy - We've been experiencing SD calls. I need someone who knows what this is and how to minimize it. - Check call routing and carrier codes for call placement analysis Preferred skills: - Proven experience with Vicidial setup and optimization - Strong understanding of telecommunications systems esp BulkVS - Proven expertise in data analysis - Excellent knowledge of call routing...
Hi there, I'm in need of assistance to modify my Vicidial dialplan. The key changes I need are: - Call Routing Changes: I need to implement a system that prioritizes certain calls. However, the basis for this prioritization hasn't been determined yet and your expert opinion is highly valued. Key skills and experiences: - Extensive experience with Vicidial dialplan modifications. - Understanding of different call routing strategies. - Ability to suggest optimal call prioritization methods based on business needs. - Proficient with creating custom IVR prompts. - Familiarity with modifying the agent’s screen for better user experience. Your task will be to provide a solution to prioritize calls and implement it within the existing system. Your advice is soug...
I'm seeking an experienced developer to integrate Chat GPT with Vicidial. The primary aim is to enhance our lead generation capabilities. Ideally, a candidate: - Has experience with Vicidial, GPT-3 and AI chat implementations - Understands lead generation and appointment setting mechanisms - Can train the chat to provide detailed information about our product features Responsibilities include: - Building an AI-powered conversational system that automates lead generation - Training the conversational system to handle lead generation and appointment setting queries effectively - Ensuring the Chat GPT provides comprehensive details about our product features, processes, and customer support.
I'm currently in search of an experienced developer who can deliver a seamless integration of personalised ID setup on my existing VoIP services. I currently use 3CX, Asterisk, Vicidial, and Eyebeam for my business communications. Key Requirements: - Significant experience working with VoIP services including 3CX, Asterisk, Vicidial, and Eyebeam. - Proven expertise in VoIP system integration. - Ability to test for and ensure smooth communication across all platforms upon completion. Candidates with a strong background in VoIP software/platforms and successful project completions in similar setups will jump to the top of my list. Looking forward for a professional with a solid track record who can deliver an efficient solution.
I am looking for a freelancer who can help me with modifying existing fields in the freepbx cdr reports database. The modifications need to be completed within a few days, so it is urgent. I do not have any specific reporting requirements or additional features that I want to add, just the modifications. Ideal skills and experience for this job include: - Proficiency in freepbx and database management - Experience with modifying existing fields in databases - Ability to work quickly and meet tight deadlines
Project Description: Script or Module for FREEPBX to Run Operator Performance Statistics I am looking for a freelancer to develop a script or module for FREEPBX that will allow me to track operator performance statistics. In other words i want to know how many calls each extension is answering, how many outbound calls making per day, week month. Something that is simple and customizable. It can be mysql script but the result has to be user firendly Specific Requirements: - The script or module should be able to track and provide statistics on operator performance, including metrics such as call volume and duration. Real-time Data: - The module does not need to provide real-time data. Daily reports or periodic updates would be sufficient for my needs. Programming Language...
In this project, you'll customise my Asterisk/FreePBX Laravel Panel to encompass a CRM module, following a corporate and professional design. Key features I'm looking for: - Call Recording - Call Forwarding - Interactive Voice Response (IVR) - Call recording The CRM module should: - Sync contacts and call history - Track sales leads and opportunities - Generate reports and analytics for user-friendly insights The ideal candidate for this project should have demonstrable experience in FreePBX, Laravel, and CRM integrations. An appreciation for corporate and professional design aesthetics will be a significant advantage. Your expertise will ensure fluid functionality and seamless integration, thereby optimizing our business operations. Project will be paid in m...
I have a project demanding the integration of my FreePBX server with Interakt Whatsapp API to send transactional messages whenever a call is directed. I have all the necessary credentials and access to the FreePBX server. Freelancers wishing to bid should ideally have: - Proficiency in API integration - Extensive knowledge in working with FreePBX servers - Experience with WhatsApp API - Able to set up a system that controls the type of messages (in this case "Transactional") to be sent to WhatsApp upon every call direction. Your proposal should include a plan detailing how you'll execute this project, including your approach to testing and quality assurance.
Having quite the persistent issue with my On-Premises VoIP system. It seems calls are being unexpectedly dropped, particularly external outbound ones, right around the 5-minute mark. I'm not sure what the underlying issue is, but it's causing a significant hindrance in my daily operations. I'm in need of a proficient freelancer, experienced in VoIP systems and particularly in troubleshooting and resolving dropped calls. An understanding of network infrastructure will also be a strong advantage, as we will need to assess whether anything there might be affecting call stability. The scope of work includes: - Diagnosing the underlying reason for the dropped calls. - Providing a solution for the drop calls issue. - Testing the recommended solution to ensure system stability...
I am looking for a developer who can open a link with caller and destination for every call via our Asterisk telephone system. Todo: We have A2billing and Freepbx (Asterisk). On each call open a URL like Example: Requirements: - Experience with Asterisk Ideal Skills: - Proficiency in Asterisk configuration and scripting If you have experience with integrating phone systems and web applications, please submit your proposal.
...configure a FreePBX server with basic setup. Skills and Experience: - Experience in FreePBX server configuration - Knowledge of basic setup procedures - Familiarity with VoIP systems and protocols Specific Features and Functionalities: - The client has provided a list of specific features and functionalities that they want to be implemented on the FreePBX server. Preferred Communication Method: - The client prefers to communicate via email for discussing the details and progress of the project. The server has the OS installed and it is accessible to configure via web browser. We require someone to set up and text the SIP connections we want to use and configure inbound phone numbers, internal extensions etc for twenty users. We may require further assistance ...
I am looking for a freelancer who can help me with a Vicidial Sub Disposition project. The purpose of the sub disposition is to further categorize dispositions. This sub disposition will be used for both inbound and outbound campaigns. I require specific reporting features related to these sub dispositions, specifically daily reports. Ideal Skills and Experience: - Experience with Vicidial - Knowledge of call center operations and campaign management - Proficiency in creating and customizing dispositions and sub dispositions - Strong understanding of reporting and data analysis - Attention to detail for accurate categorization and reporting
...professional who can efficiently set up a post-call survey for my Vicidial system. - upload message as survey main message for example thank you for taking this quick survey the answers will be from 1 to 5 where 5 is very satisfy and 1 is not satisfy - can create question with field text and upload the wave file the will play for the caller as question (who create the survey should be able to create as much as he want questions - in the end of the survey thank you message (allow to upload the wave file) -all survey data should be saved in one report named Post call survey show all the details caller number agent who was talking to and all questions answers - one visual graph shows the result of number of calls - Configuring Vicidial system to gather customer feedb...
Description: I am looking for an expert who can customize my GoAutoDial 4 or Vicidial system according to my specific needs and apply my existing theme design to the agent call screen. The main focus of the customization is on reporting, analytics, and the implementation of my current theme design. Specific Requirements for the Project: Customization of the system to provide detailed agent performance analytics. Integration of the system with Excel for generating reports. Application of my existing theme design to the agent call screen. Ideal Skills and Experience for this Job: Strong knowledge of GoAutoDial 4 or Vicidial system. Proficiency in scripting and dialing rules. Experience in CRM integration. Expertise in reporting and analytics, with a focus on agent performanc...
