Customer satisfaction postcard jobs
...“Error occurred” when we add an address in Magento admin, then customer tries to use the account to make a purchase. b. Implement Google address auto-complete. c. Add an “Order Notes/ Purchase Order Number” field in the checkout. This is to come through onto WMS as a “/Comment” line on the invoices. d. Fix bug with PayPal (pay in 4 option not visible) e. We need an option for certain customers that are on a “credit account” to be able to proceed through the checkout process without having to make payment. (They are on a credit account, and we need to enable these customer orders to default to “on account” payment option at the checkout. i. E.g. f. Install “StarShipIt” free Magento extension. https://s...
I am seeking a proficient WordPress developer to create a booking form for my courier company website. i already created a booking form its a html form, in this form submit time need to redirect to woocommerce checkout page ,then customer fillup the details and complete payment ,after complete booking ,we need to complete with in one day
...inspection center. This platform will automate key workflows, improve the customer experience, and strengthen our data management capabilities. Project Goals: - Streamlined Inspection Process: Automate scheduling, appointment management, and task assignment for inspectors, optimizing workflow efficiency. - Enhanced Customer Experience: Provide a user-friendly interface for customers to book inspections, track progress in real-time, and access detailed reports electronically. - Improved Data Management: Store and manage inspection data securely and efficiently, including vehicle information, inspection checklists, photos, and reports. - Data-Driven Insights: Generate reports on inspection trends, inspector performance, and customer feedback to identify areas for im...
...expertise in data entry and customer service, with a specialization in the Arabic language. My goal is to support businesses that require assistance in managing their data input and providing exceptional customer support to their Arabic-speaking clientele. Key skills and experience required for the project: - Proficiency in Arabic language (both written and spoken) - Strong data entry skills with a focus on accuracy and speed - Experience with customer service and a friendly, professional demeanor - Familiarity with customer service platforms and data entry software - Excellent organizational abilities and attention to detail I am committed to delivering high-quality work that meets the unique needs of each client, ensuring data is handled efficiently and ...
Hello there, I hope this message finds you well. I have an urgent task that requires your expertise in data analysis and report writing. I have a dataset containing information on used Japanese cars, including attributes such as make, fuel-type, body-style, and more. The goal is to predict the price of these cars using the provided data. You don’t have to include all variables in your model, but accuracy is key. I need the report completed within 12 hours, so it's crucial that you're able to dedicate time to this task immediately. Additionally, I require the answers to be in your own words, ensuring correctness and authenticity. Attached, you'll find the study case rubric outlining the assessment criteria, as well as the Excel data file containing the necessary in...
I'm looking to analyze customer demographic data, specifically location, to predict customer complaints. The main mission of this project is to identify trends, anomalies, and patterns in customer dissatisfaction, utilizing existing location data as our main resource. Key Skills and Experience: - Proficiency in data analytics tools - preferred Python - Strong understanding of predictive modeling techniques - Previous experience with customer behavior analytics - Familiarity with demographic studies, especially regarding location-based data - Proven expertise in anomaly detection in data The project's objective should yield insights to prepare and adapt better for customer complaints in different locations. Your task will include creating a ...
I'm currently seeking a skilled PHP Developer to revamp the landing page for my matrimonial website. Here is a snapshot of the key tasks involved: *Implement New Features* You'll be tasked with incorporating a new user registration feature and advanced search filters. *Designing Key Visual Elements* The revised ...*Appearance and Branding* The intended design aesthetic for the new landing page is modern and minimalist. I'm after a clean look that signifies simplicity while carrying an air of sophistication. For this task, an ideal freelancer would have: - Proven PHP development skills, preferably with past experience in website UI/UX design. - A keen eye for modern, minimalist design. - Experience in creating customer-oriented features such as user registration and...
...platforms, specifically Facebook, Instagram, and Twitter. - **Target Audience:** The target demographic for this project is B2C (Business-to-Consumer). Your strategies should be aligned to engage and convert this specific audience. Your main responsibilities will include: - Creating engaging content and monitoring social media campaigns to track their effectiveness in lead generation. - Replying to customer queries and sorting out all details before passing it to me. - Creating posts and captions for the brand. - Note: A file will be sent for reference regarding the items for sale as well as its details. Ideal candidates should have: - Demonstrable experience in online marketing, with a strong record of lead generation for B2C sectors. - Profound understanding of social media ...
I'm in need of a Laravel developer who can assist in creating a CRM system from scratch. The project has to be completed during this weekend, so the ability to work quickly and efficiently is crucial. Key Features Needed: - Service Request Management: This is a core feature of the CRM system. It will involve allowing users to cr...will involve allowing users to create, track, and manage service requests. You should have: - Proficient in Laravel: Since the project requires creating a CRM from scratch, a strong understanding of Laravel is a must. - Experience in Urgent Projects: It's essential that you're comfortable working under tight deadlines. - Good Communication Skills: To ensure the project is completed to my satisfaction, I need someone who communicates wel...
I'm seeking a skilled designer to overhaul my existing WooCommerce E-commerce website. Key aspects include: - Redesigning to enhance user experience, with a focus on functionality and responsiveness. - Incorporating features on the product pages such as a mechanism to display product variations, customer reviews, and related products to foster user engagement and product discovery. Ideal Candidate: - Proficient in WordPress and WooCommerce platform. - Strong understanding of E-commerce design best-practices. - Experience in creating intuitive, interactive, and SEO-friendly product listing pages.
...focus for this project would include: - Market size and trends: I need to understand the current and projected size of the crypto market in France, and the trends that are driving this growth. - Competitor analysis: It's crucial to have a detailed understanding of the key players in the French crypto market. This includes both established and emerging competitors. - Customer behavior and preferences: A deep dive into the customer base in France, their behavior, and their preferences when it comes to crypto investments. The output of this project should be presented in three distinct formats: a written report, an infographic, and presentation slides. The written report should cover all the above-mentioned areas in detail. The infographic should visually represent ...
...focus for this project would include: - Market size and trends: I need to understand the current and projected size of the crypto market in France, and the trends that are driving this growth. - Competitor analysis: It's crucial to have a detailed understanding of the key players in the French crypto market. This includes both established and emerging competitors. - Customer behavior and preferences: A deep dive into the customer base in France, their behavior, and their preferences when it comes to crypto investments. The output of this project should be presented in three distinct formats: a written report, an infographic, and presentation slides. The written report should cover all the above-mentioned areas in detail. The infographic should visually represent ...
I'm looking for an exceptional mobile app developer who can create an app compatible with both Android and iOS platforms. This app aims to simplify parcel delivery by integrating maps for rider locations, making it easy to locate a customer place. It will facilitate the pickup of parcels from one location and drop-offs at a customer's preferred location. Here's a breakdown of the particular features I require: - Map integration to track the location of our riders - Distance calculation to measure the distance between pickup and drop-off points - Statistical analysis of deliveries, offering insights such as frequency, distance traveled, and other relevant data In your proposal, please provide a detailed projection of how you plan to implement these features. I&rsquo...
...Acquisition Specialist will be responsible for acquiring new clients and generating leads for Pahal Digital agency. The role involves prospecting potential clients, conducting market research, building and maintaining customer relationships, and collaborating with the sales team to develop strategies for client acquisition. Qualifications Strong communication and interpersonal skills Excellent sales and negotiation abilities Knowledge of marketing principles and strategies Ability to identify and understand client needs and requirements Experience in lead generation and customer relationship management Strong organizational and time management skills Ability to work independently More The Payment will be commission based . You should be able to get clients independen...
...user-friendly e-commerce store. I have a specific theme in mind, so the ideal candidate would know how to implement this effectively, while also incorporating the following: - E-commerce Capabilities: A seamless shopping experience is a must. This includes product listing, cart management, secure payment gateways, and order tracking. - Contact Form: A smooth, easy-to-access contact form is necessary for customer inquiries, feedback, and potential business collaborations. - Blogging Platform: The website should also support a blogging platform. This will be an important feature to drive SEO, engage customers, and build a community around the brand. As the target audience of this website is primarily for e-commerce, the WordPress developer should have a good understanding of user-...
We are in need of a Property Manager who is specialized in handling residential properties. The manager will take care of tenant screening and account management. Additionally, the managers must be able to post and advertise jobs on selected platforms. The number of properties to be managed is unspecified. However, he is expected to handle multiple properties simultaneously and excel in customer support and service. Candidates are invited to visit our website at: https://www.freelancec.com.
I need a professional, skilled in crafting modern and minimalistic aesthetics. You will be required to: - Build a user authenticatio...system via email and password - Design and implement a comprehensive workflow we need a simple online laundry website to showcase some vulnerabilities and some ways to mitigate those vulnerabilities. Main features : Roles: Admin ( already exists ). washer ( need to be created ). customer ( already exist as a user role ). Actions: Admin: need to be able to control the app ( already exist ). Washer: need to see the new orders comes from the customers ( with all details ) and approve them + add the delivery date. Customer: need to sign up login + create a new order + see hisher own order history + see the pricing list page + track orders ...
I'm looking for a skilled data miner to gather product descriptions and customer reviews from a website for market research purposes. You'll have the following skills and experience: - Proficient in web scraping tools and techniques - Experience with market research data collection - Attention to detail in capturing specific data fields – particularly customer reviews and product descriptions As there's not a pressing time limit for completion of this project, this could be the perfect opportunity if you're dedicated and methodical, rather than a fast-paced task-doer. However, I do expect frequent updates on progress.
Demo of the CRM URL: Technology: Symfony PHP Requirements 1. Convert this application to SAAS to on-board multiple vendor/ clients signup. -Onboard landing page with pricing subscription packages - Free trial for 2 weeks on signup - Each customer/client data should be seperate from each other - Onboarding flow with activation/verification email and redirect to client login URL after activation. 2. Change UX Front end design of CRM and try to make it similar to a reference CRM for the screens which are common in both CRM For other screens, just replace the CSS with new UX theme/style - Reference CRM demo URL: admin@ Password: concord-demo
I want to create an effective Instagram reel to market our herbal medicine for treating irregular periods. - The content should primarily include Product demonstration and Customer testimonials. - The target audience is all women, ages 18 to 45. - The tone should be Casual and friendly. I'm looking for a creative and experienced video editor who can develop this reel from scratch, ensuring it's engaging, authentic, and informative. Experience in health or wellness-related content is a plus. The candidate should have: - Proficiency in video editing software - Experience in creating social media content for a female audience - An understanding of the health and wellness industry - A portfolio demonstrating successful reel productions
...that allows customers to easily book a table. The reservation system should include the following specific functionalities: - Table Selection Options: Customers should be able to choose their preferred table. - Special Requests Field: A space for customers to add any special requests they may have. - Confirmation Email: Upon successful reservation, a confirmation email should be sent to the customer. The ideal candidate should have experience in: - Web development, particularly in creating engaging and responsive websites - Developing online reservation systems with unique business requirements - Implementing secure payment gateways if needed - Ensuring a seamless user experience on both desktop and mobile devices Please provide examples of previous work and any relevant ...
I need a proficient developer to build an e-commerce site on WordPress for my garment store. Features should include: - Integration with Razor Pay payment gateway. - Advanced search functionality for product identification. - Collection of customer reviews and ratings for each product. - Ability to implement and use discount codes. Moreover, the website should be prepared to efficiently handle over 10 different product categories. The ideal freelancer for this project should be experienced in WordPress and e-commerce development. Payment gateway integration expertise, especially Razor Pay, and knowledge of implementing an effective discount code system are pivotal.
...that primarily serves as a customer support tool. I'm open to integrating an avatar to make the chatbot more engaging and human-like. For reference you can check : Key Features: - AI Chatbot: The core functionality of this project will be to design, develop, and integrate an AI chatbot into my website. - Customer Support: The chatbot's primary function will be to provide customer support, answering common queries and directing users to relevant resources. - Avatar Integration: I'm considering incorporating an avatar to make the chatbot more engaging and personable. I'm open to suggestions on the best way to implement this feature. Skills and Experience: - Proficiency in AI and chatbot development - Experience with customer support chatb...
I'm seeking a skilled designer to overhaul my existing WooCommerce E-commerce website. Key aspects include: - Redesigning to enhance user experience, with a focus on functionality and responsiveness. - Incorporating features on the product pages such as a mechanism to display product variations, customer reviews, and related products to foster user engagement and product discovery. Ideal Candidate: - Proficient in WordPress and WooCommerce platform. - Strong understanding of E-commerce design best-practices. - Experience in creating intuitive, interactive, and SEO-friendly product listing pages.
I'm seeking an architect base... Experience with eco-friendly and sustainable design elements will be highly appreciated, although not mandatory for the project. Potential designers should have a strong understanding of using concrete and brick in construction and should be able to visualize and draft unique, functional designs for a range of housing sizes. We can supply customer requirements and basic layouts, and the freelancer will then supply a conceptional design. the customer can then review up to 3 times after which our local architects will turn the conceptional design into a plan that is suitable for local requirements. Architectural students with shills in design and modern style are encouraged to contact me. Work is ongoing as we are producing many plans ...
I need a professional online store built on Shopify to target customers looking for home products. The store should feature modern design elements and have specific features like product search and filters, shopping cart, checkout system, and customer account and login functionality. Key Responsibilities: - Build a Shopify online store with a modern design aesthetic - Implement key features such as product search, shopping cart, checkout system, and customer accounts - Ensure automated inventory updates are integrated Ideal Skills and Experience: - Extensive experience in Shopify development - Strong understanding of e-commerce and experience with home product stores - Ability to design a modern and user-friendly interface - Experience with integrating automated inventory u...
...online classes. We conduct Zoom classes to teach skincare, candles, and other marketing courses. Key Responsibilities: - Engaging with potential customers over Instagram chat in a friendly and professional manner. - Understanding what we teach and being able to communicate their benefits of our online classes to the customers over Instagram effectively. - Closing sales by effectively handling customer queries. - Instant messaging and closing sales. - Pitch to prospects to sign up for the classes. Ideal Candidate: - Must have intermediate sales experience, preferably in digital products. - Strong understanding of personal growth and self-help market. - Excellent written communication skills. - Proactive, self-motivated and capable of working independently. - Skillful in insta...
...specifically focused on enhancing our customer service capabilities through the platform. The primary goal of this project is to make our customer service more efficient and effective. We aim to do this by implementing the following functionalities: - **Customer insights and analytics**: We need to leverage Dynamics 365's capabilities to understand our customers better, predict their needs, and create personalized interactions. This should help us improve customer satisfaction and loyalty. - **Self-service portals**: We want to reduce the burden on our customer service team by empowering customers to find answers and solve problems on their own. This will not only increase customer satisfaction but also free up our team to ...
I require an expert in AutoCAD with creative flair to revise and enhance my existing drawings. The original files are in PDF format, and I have drawn some draft diagrams to illustrate the 4 changes needed. The tasks include: - Altering existing design elements: Specifically, the textures and patterns need modification. - Redesigning illustrated avatars: The look of a chef and customer avatar need to be given a different style but maintaining their respective postures and simplicity. Being a successful candidate, you should have profound knowledge and experience in AutoCAD and a keen eye for detail. Please include samples of previous work, highlighting relevant experience in your bid.
I'm seeking a skilled profe...Content creation, including writing posts and sourcing images/videos - Planning and executing strategies to increase awareness, drive traffic, and generate leads Ideal Skills: - Proven experience in social media management, ideally for brands targeting multiple demographics - Strong understanding of Instagram, Facebook, and TikTok algorithms - Excellent writing and content creation skills - Strong customer service and engagement skills - Proven track record of increasing brand awareness, driving traffic, and generating leads through social media If you're confident in your ability to help us achieve these goals, I'd love to hear from you. Please provide examples of your previous work and explain your approach to managing social media fo...
I'm seeking a professional web designer who can efficiently and engagingly showcase my small-scale (1-10 vehicles) transportation business. Our services are comprehensive including land, sea, and air transportation. The website should attractively exhibit these services and: - Generate leads to broaden our customer base - Market and sell our transportation services digitally You'd ideally have experience in transport-related web designing and an understanding of how to highlight the nuances of each service. Expertise in creating smooth navigation and enhancing user experience will add value. A proven knack in building SEO-friendly designs will also be highly regarded.
I'm in need of a proficient app developer to create an E-commerce iPhone app. The main target of this application is to sell physical goods to our customer base. Key features the app should include: - An easy-to-use product catalog - Simple and efficient navigation structure - Integrated payment system for quick and secure transactions Ideal candidate should have the following skills and experiences: - Proven experience in iOS app development, preferably in E-commerce applications - Proficient with programming languages for iOS development like Swift or Objective-C - Good understanding of Apple’s design principles and interface guidelines - Experience in payment gateway integration. If you have created similar E-commerce apps in the past, please let me know or include...
I need someone with excellent customer experience and good communication skills for providing live chat support to my customers. The ideal candidate must be available to respond to our customers' inquiries between 12 AM to 6 AM. Prior experience in BPO, specifically in live chat support, is necessary. The role involves understanding customer queries and answering them promptly and professionally.
I'm currently seeking a dedicated eBay store manager... It's worth noting that, at present, the store has up to 100 products. Customer Engagement: You will also be required to engage with customers in the following ways: - Answering queries: Addressing customer inquiries promptly and effectively. - Handling returns: Managing the return process professionally and efficiently. - Providing feedback: Giving feedback on customer interactions and proposing improvements. Ideal Skills: - Proven experience as an eBay store manager or in a similar e-commerce role. - Strong understanding of product listing, SEO, and inventory management. - Excellent communication skills and customer service proficiency. If you have a knack for e-commerce and a passion for ...
I am seeking an experienced Photoshop professional to perform a variety of enhancements on my images. This will require expertise in the following areas: - Color correction - Background removal - Image retouching - Pixelation - Noise induction - Border blurring - Size adjustment To ensure complete satisfaction and flexibility with their usage, I will need the original layered Photoshop files in addition to the finalized images. Your deep understanding of Photoshop, commitment to delivering high-quality results, and excellent communication skills will be greatly valued throughout this project.
I require a proficient expert who can develop an advanced spreadsheet that will import and sort data with specific criteria. The spreadsheet should not only help with the data organization but should also present it visually in the form of sales graphs. The types of data it will handle are: - Customer information - Product information - Sales data - End user usage by the product, shipped through 12 distribution centers As part of the functionality, this data should be sorted by: - Customer - Product information - Sales data - Quantity sold - Region - Weekly sales Ideal skills for this project would be in-depth knowledge of Excel formulas, pivot tables, and chart generation in Excel. Previous experience in developing advanced spreadsheets for data analysis will be a plus....
Our family-operated business aims to increase local exposure through Google Search ads. We believe a passionate freelancer with proven success in creating attention-grabbing, geo-targeted ads could help skyrocket our Professional Services business those within our local community. Key Project Requirements: - Develop local customer tailored Google Search ads - Proficiency in Google Ads and geo-targeted advertising strategies - Experience handling ads for professional services is desired - Tracking, analyzing, and reporting on ad performance Success in this project would involve increased visibility amongst local consumers, leading to a boosted engagement and patronage for our business. If you have a knack for identifying the right keywords, creating compelling ad content, and op...
We are in search of a Freelance Growth Marketing expert to help with customer acquisition for a new app based service product in the development phase. We are a diverse portfolio company whose brands focus on delivering innovative products and solutions in the luxury space. The Growth Marketer will be experienced in the B2C space to develop and execute a comprehensive marketing strategy for user acquisition of this product launch. The successful candidate will have experience with early stage start-ups and is comfortable with ambiguity. You will work directly with the CEO and own planning and execution of integrated marketing campaigns across various channels while collecting data and analyzing key metrics to track campaign effectiveness and optimize strategies. You will own targets...
...the site. - Product Search and Filter: The site should have a robust search and filter system to help users easily find the materials they are looking for. - Customer Reviews and Ratings: The website should allow customers to leave reviews and rate the products they purchase, to help build trust and credibility. Skills and Experience: - Proficiency in e-commerce website development - Strong understanding of user experience (UX) and user interface (UI) design - Knowledge in implementing user registration and login systems - Familiarity with creating search and filter functionalities for e-commerce sites - Experience in integrating customer review and rating systems While I'm not sure if the site will require a secure payment gateway for transactions initially, any pr...
I'm seeking for a highly skilled web developer to enhance my e-commerce website focused on home and kitchen products. Understand the main goal of this project is to ensure smooth and easy navigation for users with these fundamental features: - Shopping Cart: A...convenient online shopping experience. Ideal freelancer for this project will demonstrate: - Proficient understanding and expertise in eCommerce website development. - Proven experience with shopping cart integration. - Excellent design skills for attractive product display and user-friendly experience. - Awareness of current design trends and a strategic approach to attracting and maintaining customer flow. I look forward to working with someone who can deliver the above needs while maintaining the innate identi...
...marketing professional who can help me run a successful lead generation campaign on LinkedIn and Amazon. The primary goal of this campaign is to generate sales leads from professionals in a specific industry. Key Responsibilities: - Craft and implement a digital marketing strategy focused on lead generation - Create engaging content (preferably educational articles, product demonstrations or customer testimonials) that resonates with the target audience - Manage and optimize the campaigns on LinkedIn and Amazon to achieve the best possible results The ideal candidate for this project should have: - Proven experience in successful digital marketing campaigns, particularly lead generation - Strong understanding of LinkedIn and Amazon's advertising platforms - Excellent co...
I'm looking for a skilled web designer who ca...sales, primarily targeting other businesses within the tech industry. The ideal candidate for this job will have a strong background in creating business-oriented websites in Wordpress, with a focus on lead conversion. The website should include: - Detailed product and service descriptions, highlighting their unique features and benefits. - Testimonials from our clients, reflecting their satisfaction with our products and services. - Case studies and success stories that demonstrate how our products and services have solved problems for our clients. This project requires a blend of technical expertise, creativity, and a clear understanding of our targeted audience. If you have these qualifications, we look forward to hearing...
I'm seeking an expert ServiceNow Business Analyst/Project Manager with a full-time availability. Ideal candidate should be: - Proficient in English with excellent communication skills - Comfortable leading customer calls, organizing and coordinating an implementation team - Skilled in Customer Service Management implementation in ServiceNow. Specifically, the candidate should possess: - Expertise in managing customer relationships - A strong experience in service request processes - Proficiency in resolution processes Being detail-oriented, highly organized and having a knack for leadership is a must. We look forward to a professional who can drive our project smoothly towards success.
...credit unions and banks, focusing on creating personalized customer experiences with its digital banking tools. It supports a wide range of banking activities, from account management to automated billing and loan applications (Source: Whatfix). NCR Digital Insight: Ideal for institutions looking to digitize comprehensively, this platform supports functions from account management to bill payments, and is particularly noted for its API-driven customization, helping to simplify user experiences across banking channels (Source: Whatfix). Q2 Platform: Known for its strong user interface and robust feature set, the Q2 platform provides a comprehensive suite of tools for managing digital banking operations, aimed at enhancing both customer and bank manager experiences (Source...
...CONFIGURATION: With well-coordinated caching practices, we can greatly enhance server-side performance and speed. Which pages to prioritize? - The Homepage: Optimizing this will provide a more rapid introduction to our website. - Product pages: Customers will be able to browse our merchandise swiftly and without delay. - Checkout process: A faster checkout will improve conversion rates and customer satisfaction. Do note that while these improvements are being made, the logo, branding, and current navigational structure should remain unchanged. Freelancers with experience in website speed optimization, specifically with Woocommerce sites, are preferred. It is imperative that the freelancer understands how to make these adjustments without impacting the design or user expe...
I'm seeking a skilled full stack PHP develop...creating a user-friendly site that facilitates an efficient shopping process. Key features include: -Added Vietnamese and Japanese languages - Website Duplication & Contract: Replicate a specified website's structure and signing a contract for the same. -Recharge need two interfaces a jump contact customer service recharge an online USDT recharge channel USDT recharge hang QR code and address -The first time to withdraw cash need to bind the wallet address Binding if you want to change must contact customer service to modify the Please note, we need a PHP full-stack developer, as this is a standalone system that requires proficiency in both TP and Laravel 5. Currently, the project is 40% complete, encompassing fro...
I need a consultation for reviewing architectural floor plans via a Zoom meeting. Expert advice and recommendations are needed to improve customer satisfaction and gather constructive feedback. Ideal skills and experience should include: - Proficient in Architectural floor plans - Strong communication skills. - Meeting facilitation and conducting professional consultations. - Ability to coordinate and explain intricate details omnidirectionally. Let's go over these drawings together for a successful and interactive collaboration!
We are looking for an expert to publish authentic and compelling reviews for our online platform. As a company committed to customer satisfaction, we value honest and constructive feedback. **Responsibilities:** - Publish detailed and objective opinions on our products or services on our online platform. - Provide authentic feedback based on user experience. - Respect the guidelines and quality standards established by our team. **Requirements:** - Previous experience publishing reviews on online platforms. - Ability to write quality content and meet deadlines. - Communication and writing skills. - Integrity and honesty in the publication of reviews.
