Experienced with more than 12 years. Past experience includes working directly with Zenith Infotech as Team Leader managing MSP's in US for supporting on almost 50K servers remotely. Also, worked as Center Head for Kaseya deployed organization for supporting MSP's in Europe. Multi skilled on various RMM tools such as Kaseya, Zenith RMM, Labtech and N-Able and PSA tools such as Connectwise and Autotask. Have been working with few MSP's in US, AUS and Canada for backup monitoring, alert monitoring and NOC Services on daily basis.
Have been working on Labtech for more than 2 years now. Worked with MSP's in US, Canada and Aus for clean installs, setups, implementations and cleanups as well. Implementation includes monitoring, alertings, templates, scripts, patching, backups, antivirus, tickets, integrations with PSA such as Connectwise and Labtech. Customizing internal monitor sets to best suit business needs including Messaging apps such as Exchange. Work with most MSP's regularly as a Consultant on as needed basis to manage Labtech and make adjustments as needed.
I can share references with current MSP's in US to understand the service quality and value. Additionally, though we can finish things within 3 - 4 days but I would like to stay with this project for a minimum of 15 days to ensure that you have received the benefit of your investment in the form of accurate results from the monitoring and setup performed.