Phone & Email Virtual Customer Support Assistant -- 2

I have been a customer service agent for about 8 years. I am trained in the British, American and Austrian Accents so a Native American’s accent is easy. Besides, I have experience in various processes both technical and non-technical. In terms of technical experience, it is Tier 3 ATT ConnecTech support. This is a level of support nobody in technical backgrounds provides these days. Besides that, notably I have also worked with sales processes. In both of these ATT processes, I have been a process trainer and a voice and accent trainer. With the best agent and trainer awards, I have also gone through two different training certification programs, which means I'm the best at what I do - Customer Service!!

A proposal has not yet been provided

I'm offering my services for $2.00 per hour for 50 hrs

Good Afternoon, I have had customer service based jobs all my life so I am experienced when it comes to dealing with the immediate needs of clients. I have held positions and Sunderland AFC and Liverpool FC as part of the Corporate Entertainment team dealing with high profile guests, VIP guests and ex players. My two most recent positions have both been sales positions where I have been in constant contact with customers. At Nordtek Packaging I was head of the UK market and the sole point of contact for any enquiries, complaints and orders. I have experience when it comes to the administrative side of business, such as data entry, customer support and email handling. I have just recently left my last position, so I am available to start working immediately and am flexible on working duration. Thanks, Alex

Highly skilled and experienced professional committed to deliver exceptional results. Offers good customer service and retention strategies.

I'm interested

We have dynamic and energetic group of professionals. We value our customers and are committed to delivering high quality results that make our customers feel confident about our relationship with them. Mission:- We believe that in order to cement a long term relationship with customers we need to add real value in terms of business. We try to make untiring efforts to add value in two ways. 1. Increasing revenue. 2. Reducing cost. Note: We can set up a team according to your requirement. We charge $2.5/hr/FTE. Please let us know if this interests you and we can discuss further.