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salesforce call centre integration

$750-1500 AUD

In Progress
Posted over 5 years ago

$750-1500 AUD

Paid on delivery
We are looking for a resource to assist with a short term project (estimate of 2 weeks) to integrate Salesforce into a telephony system via the Sales Forces Call Centre module. We need a person that is experienced in building Salesforce apps and ideally working with the Call Centre module. We have an existing REST api that provides the necessary hooks into the phone system, so the work is solely on the saleforce side. As part of the project we are looking for a knowledge transfer on working with salesforce so we expect a chunk of the work to be done via pair programming using a remote session. As such you will need a reasonable internet connection. Start is asap. Work needs to be completed by 20th of Dec.
Project ID: 18116097

About the project

5 proposals
Remote project
Active 6 yrs ago

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Hi , I have already worked on CTI integrations and implemented it for 2 clients already.i have vast expertise in rest api integrations . i am an individual freelancer and works as full time freelancer now and can easily devote 3-4 hours daily on your projects. please see my profile as below 9+ years experience on sales-force platform with 2 years of complete hands on expertise on [login to view URL] already done 5 end to end implementations and 2 partial implementations in Sales force , apex, vf, java script, html, integrations, lightnings etc Sales force certified Advance developer,501, 401, Admin(201), sales cloud consultant. Can easily manage 20-30 hours in week Good English Communication Skills Kindly let me know about this opportunity, thanks
$1,250 AUD in 20 days
5.0 (4 reviews)
3.0
3.0
5 freelancers are bidding on average $1,772 AUD for this job
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Hello, Hope you are doing well :) I would love to have the opportunity to discuss your project with you. May I ask about your Salesforce edition? We have worked on environments of companies like “Deloitte” and “James Group of Marcus Millichap”. My recent projects consist of "Deloitte Access Economics" which is a part of Converge Health. Also, we have worked with company EnHasen Performance (Data Import, Data export, Reports, Dashboards) based on the Australia and Trinity System on their product RealtimePSO (Automation of Credit Card & ACH Payment method) Currently, we are working with MetricStream which is based in California for their requirement of Custom Quota Forecasting and creating custom Reports and Dashboards accordingly We have worked on a project for VerifyTx Pvt Ltd which basically requires a Salesforce app to be created which integrates Salesforce with their server Also, we have worked with Art of Living for their requirements we used Twilio and Python to provide a robust solution for IVR of Non-Profit Organization We are a passionate team of 100% Salesforce certified developers and architects aiming to reach our customers business to the next level What would be the best way to get 15 mins on your calendar to explore if this would be valuable to the company? I look forward to hearing back from you soon. Regards, Vaibhav
$2,000 AUD in 15 days
5.0 (13 reviews)
5.7
5.7
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Hello, I have done Integration between Salesforce and Twilio for CTI purpose. Based on the Telephony system you are using, I can work out finer details of Implementations on the Salesforce side. I can share screen at times for you to know how the flow works, so that you can take over the work after this module is complete. I can start asap and complete the work by 20-Dec-2018. I have been rated highly by all clients on freelancer. Please reach out to me for further discussion. Regards, Mohammed Rizwan
$1,500 AUD in 30 days
5.0 (9 reviews)
4.0
4.0
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10 years of rich experience as Software Developer. In-depth knowledge of various platforms, software systems, and servers. Extensive background in full life cycle of Software Development process including requirements gathering, coding, debugging and maintenance
$2,611 AUD in 14 days
0.0 (0 reviews)
0.0
0.0

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