Hi!
I’m very interested in your job post for a Telecaller .With 6 years of proven experience providing customer service for several different companies. In my position as Customer/Technical Support Rep for Linksys-Cisco and Microsoft, I answer phone calls to ascertain problem and reason for calling. It involves resolving product or service problems by clarifying the customer's complaint and determining the cause of the problem. I also up-sell products and services. I also became a Team leader for a B2B campaign and I was able to manage my own team of 8-10 agents. I am well versed in all the Microsoft Office applications. Furthermore, I learn new applications quickly and efficiently. I am able to support team goals along with finishing my assigned tasks which make me a perfect fit for a multitasking environment. I am always available on Email and Skype. I will be available to start your project as soon as needed. Here is the link to my sample recording uploaded in dropbox [login to view URL]
All the Best,
Vanessa