I hold a BSc in Computer Science alongside certifications in A+ and N+. Prior to undertaking my undergraduate studies, I studied diploma and higher diploma in information technology. Besides, I have attended many training sessions in information technology including Linux administration, windows server administration, networking and web design among others. Additionally, I have training in project management, research methodologies, proposal and report writing.
During my professional experience of 20 years, I have had the opportunity to work for the private sector, the public sector as well as the not for profit organizations sector in various roles. I was able to develop skills in customer care during my stint in the private sector as an IT trainer and training manager for a private IT firm, and a technical support technician for an Internet Service Provider. While working in technical support roles for a number of NGOs, I developed good writing skills as the jobs always required one to write reports.
Though I also write good content for social media on various subjects or topics, my interest in writing for social media is mainly in technology and development issues. Apart from writing for social media, I am experienced in writing term papers, undergraduate dissertations, interpreting cases studies and writing the requisite reports, conducting and writing literature reviews following relevant research methodologies and appropriate referencing styles.