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Customer Service Agent

$15-25 USD / hour

Closed
Posted about 9 years ago

$15-25 USD / hour

We're an E-currency trade and exchange Company, presently seeking competent Customer Service Agents who can actually provide an online standard service to our clients and customers. Your responsibilities: - Respond to customer trade requests and inquiries via chat, and email in an efficient and effective manner - Explains services, options and related charges clearly and concisely - Asks appropriate questions and gather information to determine customer needs - Contributes to team effort by accomplishing related results as needed. - Maintains financial accounts by processing customer adjustments - Maintains assigned customer records by updating their information - Recommends potential services to management by collecting customer information and analyzing customer needs
Project ID: 7592582

About the project

41 proposals
Remote project
Active 9 yrs ago

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41 freelancers are bidding on average $17 USD/hour for this job
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Hi! My business is to make yours effective and efficient. I have a sound understanding of our Clients’ operations and corporate goals. As one of the pioneer professionals in the call center industry in the Philippines, we continually bring knowledge and new ideas to them. Forward thinking, resourceful professional, Total client satisfaction defines our success. Just a quick introduction, with more than 10 years of experience in Sales, Marketing and Customer Service who understands that the power of a good relationship with customers and clients establishes successful business and repeat sales. Me and my team have been offering Business Process Outsourcing Services to our clients and have built our business on quality services like Customer Service, Chat Support, English online Teacher, Outbound sales, Article Writing, Blog, Data Entry, Data processing, transcriptionist, Lead Generation, Social Media Marketer, VAs to name a few. Highly skilled and smart professionals to deliver your project base on your requirements. English is highly use in my country. You may check my CVs attached in my Profile under the Portfolio and some work made. I also got feedback from previous clients/employers under the profile to prove I am capable for the job you are offering and willing to learn new things. I can work up-to 40 hours per week. Please do let me know if you have further questions. JM
$16 USD in 30 days
5.0 (8 reviews)
5.9
5.9
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Dear Hiring Manager, I have gone through your job posting and become very much interested to work with you. I am an expert in this field. I have already completed several projects like this. For evidence you can see my profile. I have excellent command over English. I am a hard worker, productive and worthy of your attention I hope, I would be the right candidate for this post. Awaiting an affirmative response from you. -- Kinds Regards, Mehedi Hasan.
$15 USD in 30 days
5.0 (64 reviews)
4.4
4.4
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Hello I have read your project's description and I am very interested in your position. I am an experienced virtual assistant, I am familiar with e-currencies and I have also worked in customer service jobs. I am looking for a long term work relationship, I am ready to follow instructions, learn and I will work very hard, if you give me an opportunity. Best regards Rodrigo Rochin
$15 USD in 30 days
5.0 (14 reviews)
4.5
4.5
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Hello, I'm an experienced customer support agent with positive attitude. I'm able to help the customers beyond the expectations. Please let me know Thanks Luke
$16 USD in 100 days
5.0 (9 reviews)
4.0
4.0
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We have 100 seater call center in the Philippines. We previously worked with Comcast Cable but now we own a call center. Please send message if you are interested. We can cater your inbound or outbound calls. If you want you can start with 3 - 5 agents then we can grow numbers overtime. We only -- Thanks! Jason Bautista Admin Manager Starcomm Global Outsourcing Solutions Ltd. US Phone: +1 213 4573236 PH Landline: +63 2 6504984 PH Mobile: +63 915 6429318 Skype jason00169 jason(dot)bautista08(at)gmail(dot)com
$15 USD in 40 days
4.9 (3 reviews)
3.3
3.3
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I am interested to work with you on this project. I am able to provide an online standard service to our clients and customers. Which timezone please? When do you want to start? Please advice. Thanks & Regards, Mahtab
$15 USD in 30 days
5.0 (2 reviews)
2.6
2.6
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I have worked in Customer Service for HP(Worldwide support). I know how to manage customers. If you can provide me the initial knowledge regarding your product then I can do it. The quality of job will not be a problem for sure.
$16 USD in 30 days
5.0 (1 review)
0.2
0.2
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As its a customer service oriented job and for the same I hv some experience with my first job as customer care executive. I have an experience of handling the customer queries and curiosity about the services they chose and know how to satisfy them completely. Honesty and knowledge are my greatest strength.
$22 USD in 30 days
0.0 (0 reviews)
0.0
0.0
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I was handled same type of job in my ex company
$20 USD in 56 days
0.0 (0 reviews)
0.0
0.0
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I think I have great communication skills and ability to handle work under pressure. I am a great listener and I always try my best to fulfill the needs of the client by providing complete satisfaction
$22 USD in 30 days
0.0 (0 reviews)
0.0
0.0
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I am a mechanical engineering student and i have finished my high school from Dammam , Saudi Arabia . I am Fluent in English and i am capable of handling your work efficiently . Looking forward to be in your service. Faithfully Lino
$15 USD in 30 days
0.0 (0 reviews)
0.0
0.0
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Hi, I am just starting to take up Virtual Assistant tasks. I have experience with MS Office, Internet and also windows programming. I don't have much knowledge about Virtual Assistant jobs, but I am a good learner and hope to quickly set the things rolling if given a chance. I am ready to work at low rates, as a compensation for lack of experience in the relevant field. I would be happy to assist you. regards, Jatin Kulkarni Mumbai, India. Skype: jatink74
$15 USD in 30 days
0.0 (0 reviews)
0.0
0.0
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 A dedicated professional with a great eye for detail, strong analytical skills and a true understanding of work  Thorough experience in domain functionalities pertaining to customer services.  Adept in handling multi-functional & multi-cultural teams and managing remote projects.  A people-oriented approach and can get along well within a new corporate culture.
$16 USD in 30 days
0.0 (0 reviews)
0.0
0.0
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Have more than 6 years of experience as technical support and resolution expert. Worked for DELL and SITEL. Good research capabilities. Hard working and reliable.
$16 USD in 30 days
0.0 (0 reviews)
0.0
0.0
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hello, i will like to work as a customer service representative and i will do an excellent job, lease contact me with all the details or leave skype id to interview me
$22 USD in 30 days
0.0 (0 reviews)
0.0
0.0
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A proposal has not yet been provided
$16 USD in 15 days
0.0 (0 reviews)
0.0
0.0
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I am a strong communicator in multiple languages with good organisation and time management skills.I think on my feet and am creative in finding solutions. Because I am a real people person I am a great motivator and leader. I always work with a smile and that makes me a great team player. I have over 10 years experience working in Customer service, Sales and Administration and have managed teams up to 10 people.I started at the bottom and worked my way up in Belgium's biggest companies through dedication and eagerness to learn. I am currently searching for a new challenge. I hope you will give me a chance to show you how driven I am and that I can be a real asset to your company.
$16 USD in 30 days
0.0 (0 reviews)
0.0
0.0
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Hello! I am more than capable of assisting you with the customer service agent position. I have open availability. Additionally I would be able to contract on an ongoing basis. I have previous chat support agent experience working as a contractor for AT&T Wireless. I am a quick learner, more than able to train quickly. I type at 80 wpm with no errors. Furthermore, I focus on grammar to maintain professionalism in chats. Along with professionalism I make customer service a priority. I have over a decade of customer service experience. Please consider my extensive experience for this position. Thank you, Samantha
$18 USD in 30 days
0.0 (0 reviews)
0.0
0.0
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Hello, Thanks for your review on my application. I have been handling different client data management / order processing / customer / phone support / CRM management / inventory management / email accounts & doing email handling / contact management for a number of firms globally. Looking to start working soon. Lets do a call right away so that I can explain more about my skills. Regards Gary
$18 USD in 30 days
0.0 (0 reviews)
0.0
0.0
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I have an excellent command of the English language, written and spoken. 10+ years of BPO experience. Hard working and responsible. Have always been responsible for office and other staff. I have handled similar projects before. Over 10 years experience in customer support for the UK & US markets. Expert in handling emails, tickets and live chats.
$15 USD in 30 days
0.0 (0 reviews)
0.0
0.0

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Member since May 2, 2015

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