Find Jobs
Hire Freelancers

Customer Service with English Language, Home based

$2-8 USD / hour

Closed
Posted over 7 years ago

$2-8 USD / hour

We are looking for a contractor who: 1. Is available for 9 hours per day. The work day will include 1hr for lunch which is not paid, and 25min of paid break time. 2. Has worked in a customer service setting or a similar customer-satisfaction job. 3. Has a solid command of the English language. 4. Internet connection of 2Mb or more. It can not be wireless nor through a datacard. You should also test that you do not have a latency of over 100ms. You can test these requirements running a simple test at [login to view URL] 5. Windows environment: We work with a windows based web program. We do require for you to have a computer that runs on windows or has a windows environment already installed. Your operating system must be original. 7. Headset: This headset can be simple but it must connect to your computer via USB. This is to ensure proper phone behavior and call quality. You will work from your own home, within an established company and as part of a team of professional agents. You will take calls and answer emails sent by customers in English using prior set business rules and templates. Training and nesting will be provided by the company after the hiring process is completed.
Project ID: 11413961

About the project

34 proposals
Remote project
Active 7 yrs ago

Looking to make some money?

Benefits of bidding on Freelancer

Set your budget and timeframe
Get paid for your work
Outline your proposal
It's free to sign up and bid on jobs
34 freelancers are bidding on average $6 USD/hour for this job
User Avatar
I am hereby applying for this job, because I am convinced that my passion and ability is a perfect match for this position. I speak and write standard English I am a highly capable and accomplished customer service and administrative professional with more than 6 years of customer service,inbound and outbound sales and telemarketing experience. I am dependable, hard working and determined with a strong teamwork attitude that consistently goes above and beyond normal expectations. My background as well as my ability to learn quickly and apply knowledge effectively, would enable me to play a valuable role with your company. I look forward to hearing from you.
$7 USD in 40 days
5.0 (2 reviews)
4.4
4.4
User Avatar
Hello! My name is Kadene and I am am greatly interested in this role. I have over 5 years of experience in the customer service industry and providing phone, email and chat support. It is this experience that allows me to feel confident that I can perform this job well. I am pretty sure that there will be several other qualified applicants but what is unique about me is: 1. I am Jamaican...I know you are probably wondering what's so special about Jamaicans but Jamaica is such a tiny island and there aren't that many of us in the virtual environment to truly create a 'name' for ourselves. What you will find is that we work harder and try to go over and beyond to exceed expectations. 2. I am extremely flexible and always trying to learn new things, so I like to think that there isn't anything I can't do. 3. I am native English speaker and my written communication is excellent. 4. I have a unique way of understanding what the customer requires and ultimately I try to exceed their expectations. I have a lot of skills to bring to the table and I would love the opportunity to prove myself. I am willing to do a test run to show my capabilities. I hope to hear from you soon. I believe we can mutually benefit from working together and I am willing to do a test run to show my capabilities. I hope to hear from you soon. Best Regards, Kadene Buchanan
$6 USD in 40 days
4.4 (1 review)
2.9
2.9
User Avatar
I have been working in the customer service industry for over ten years and have worked with some good companies for handling their phone, chat and email support. I have always delivered the best quality service and do my best to exceed the expectations of my clients. I am always happy to help people resolve their issues and help businesses get more orders and sales. My most recent experience was working with an online floral company based in Canada where I was taking care of phone orders providing information about products, procedures, delivery costs checking order status for delivery handling complaints and unhappy customers co-ordinating with the drivers for delivery status and address correction co-ordinating with florists for substitutions or other concerns calling declined credit card orders for payments creating invoices, statements, receipts, preparing accounting work, taxes working with amazon orders and drop- shippers Please get back to me so we should be speaking further about starting to work together asap. I will look forward to hear back from you. Thanks Nasir
$8 USD in 40 days
5.0 (2 reviews)
1.6
1.6
User Avatar
Good Day! I would like to be considered as the person who will help you in this project. I am willing to give the best service with you containing the skills that I have naturally that was even improved and augmented by my previous experiences and My College degree. I am a graduate from a prestigious university in the Philippines which is Far Eastern University. I am holding a degree in International Relations. I worked as a call center agent *Customer Service Representative for a financial account for 1 year and I was able to enhance my inter-personal and English communications skills. I am currently working as a Home Based English Teacher for Japanese Students and doing freelance as a source of extra income. I am good in multi-tasking and I constantly assure that everything is well-organized. I am self-motivated and always love being productive. I value time management. I am a perfectionist and I can work with less supervsion. I consider challenges as a weapon for career elevation because it is a way to improve everything that I acquire in life. With all the similar previous work that I complied to some of my previous clients, I assure you that everything will spring up to a faultless and a supreme result. I can't to work for you in this project. It will be a pleasure for me to hear something from after this proposal. Feel free to send me a message in order for us to have further discussion about the project. Thank you. Best Regards, Erilai Obin
$5 USD in 40 days
0.0 (0 reviews)
0.0
0.0
User Avatar
My name is Natalia and I am a trustworthy and reliable individual who will work diligently to ensure that your job is completed in the correct manner and in the time allotted. I am an experienced customer support specialist who possess strong Interpersonal communication skills, adept at problem analysis and problem solving and organizational skills and customer service orientation. I am highly versed in handling customer inquiries and providing required information and I have a functional knowledge of managing customer accounts and soliciting new accounts. In addition, I am skilled in ensuring compliance with company protocols as far as customer service provision is concerned. I also match your list of requirements. I am willing to work as closely as possible with you as you so desire. Thank you in advance for your consideration.
$8 USD in 40 days
0.0 (0 reviews)
0.0
0.0
User Avatar
Hi. I have worked in customer service of amazon. Regards Praneeth
$5 USD in 10 days
0.0 (0 reviews)
0.0
0.0
User Avatar
I'm bilingual, over 2 years of experience in customer Service and sale, i handle phones, emails and chats.
$8 USD in 40 days
0.0 (0 reviews)
0.0
0.0
User Avatar
We have running a company with highly qualified and skilled persons, experienced in outbound and inbound calling. 1. We can provide you 9 hrs per day and if need provide day n night shift 2. our team has worked in domestic n international cal center 3. Ou team strong in english communications 4. we are using 20 Mbps Network fibernet 5. We have windows XP, 7 & 10 6. We are using sony Headsets and our team works from india as per your requirement we handle calls and reply customers mails according to the norms 7. Our team ready to attend the training sessions provided by you Thank you & Regards Tiara Tech Services
$2 USD in 40 days
0.0 (0 reviews)
0.0
0.0
User Avatar
Hello, I read your requirement and i am able to finish them as you need. As per PC configuration i am okay. Please let me know more on the training schedule. Will i get paid while i am getting trained? Please let know that too. I am able to stay online per day as you need. Also let me know what is the timezone. Please provide me the opportunity to work with you. I am waiting for a reply from you. I am ready to start now. regards, AKG
$8 USD in 40 days
0.0 (0 reviews)
0.0
0.0
User Avatar
Hi, I would like to submit a proposal for this post. We manage a call center in Manila, Philippines and we are looking for work. Kindly consider our application and do what is required for the job posted. Our experiences includes inbound and outbound sales, customer service and data entry jobs. Thank you.
$8 USD in 40 days
0.0 (0 reviews)
0.0
0.0
User Avatar
Dear: As your job description matches well with my qualifications and experience, I would like to offer my services for the same. As an energetic and positive individual, I have always let my targets lead me to success. Since I am a self-starter, I require a minimum of training when it comes to telemarketing work. I possess the ability to impart both products and service knowledge in a customer friendly way which signifies my ability to communicate effectively over the phone. My knowledge of DND lists is profound and I respect customers decision of discretion. Since my educational background boasts of a major in marketing, I possess the know how of selling techniques that are unique and effective and I take pride in my ability to meet set goals quite effectively. I believe that this is a great opportunity for me and I would like to meet you to discuss how I may be an asset for your organization. if you need to reach me for any additional information feel free to contact me. Thank you for your time and consideration. Sincerely, Tim Markson
$5 USD in 40 days
0.0 (0 reviews)
0.0
0.0
User Avatar
Since i have worked for customer service and sales associate, team leader from 2010 to 2015 for an organized company Reliance Digital Retail Ltd. (India). I strongly will give 100% customer satisfaction.
$5 USD in 40 days
0.0 (0 reviews)
0.0
0.0
User Avatar
I have worked for a telecommunication company for 6years and use to pick an average of 100 calls per day served in an average of 3minutes. Had a performance score of above 95% on average. Please feel free to contact me for additional information. Looking forward to working with you.
$8 USD in 40 days
0.0 (0 reviews)
0.0
0.0
User Avatar
working in this industry from last 2 year with different companies having lots of experience to solve customers issue along with customer service
$5 USD in 45 days
0.0 (0 reviews)
0.0
0.0
User Avatar
A proposal has not yet been provided
$5 USD in 10 days
0.0 (0 reviews)
0.0
0.0
User Avatar
The skills and knowledge that I've gained in various institutions have sufficiently equipped me with the knowledge to apply for this post. I am the best candidate for this position because i fully understand the requirements to get the job done and i have the expertise to execute the task in a timely and professional manner. I also have a professional home office. I look forward to speaking with you soon. Regards, Jeldine Morris
$6 USD in 40 days
0.0 (0 reviews)
0.0
0.0
User Avatar
Hi, I have perfect English grammar with good phone and writing skills. I have job experience of 40 hours/week with an IT company for more than 4 years. There I was responsible for customer support. I have to solve computer related problems, which gave me excellent customer handling skills. I have 3 years of experience in chat and email handling as well of US customers. I have 7 years of experience in customer handling and having strong problem solving skills. I own a high speed Laptop with Win 8 installed. I have technical background which gives me the ability to learn very quick anything new. Regards Ehtiram
$6 USD in 40 days
0.0 (0 reviews)
0.0
0.0
User Avatar
I am a hardworking person, trustworthy and flexible. I can do my job with minor supervision. I know how to deal with clients, irate or not, over the phone or face to face, personal conversation. I can work using Microsoft Office applications, minor usage only in Excel and Power point. Some features in Google like Hangouts, Dropbox, Gmail. I love visiting Facebook website a lot, posting photos in Instagram and creating my own Facebook Page for business, Skype for voice and video call. I'm previously employed in the Call Center/BPO industry for almost 2 years as a Customer Service Agent/Representative, Concierge/Front Desk Receptionist. i used to answered inbound calls, handle emails with daily quota, live chat with clients that are usually based in United States. I also had a minor experience troubleshooting and soft selling of newly launched products. I'm open for suggestions, willing to be trained, to follow your rules and guidelines at work. I'm open for new knowledge that I might learn, new systems and tools. I am available right away, willing to start ASAP. I can work in shifting schedules, 8 hours per day, 5 days a week.
$5 USD in 40 days
0.0 (0 reviews)
0.0
0.0
User Avatar
Hello There, My extensive experience in the customer service has taught me the value of providing positive, individualized service to all customers.I have what it takes to fill the requirements of this job, using my excellent service skills and communication skills, my positive attitude for everyone. I am a conscientious person who work hard and pay attention to detail. I am flexible, quick to pick up new skills and eager to learn from others.I understand this job requires a lot of hard work and dedication.I am a person with strong interpersonal skills and have the ability to get along well with people. I enjoy looking for creative solutions to problems. Please feel free to reach out to us to discuss this further. Regards, Abhash
$4 USD in 40 days
0.0 (0 reviews)
0.0
0.0
User Avatar
Hi, My name is Sadhan and I am a full time freelancer. I presume to be the best candidate to award your project, since 1) I am a highly experienced Sales Manager with technical background and in-depth exposure to all kind of industries in India, UAE, Oman and Qatar. I also have good experience in procurement, logistics, stores and QC 2) I am currently generating leads for a software in India and abroad for a freelance employer by telemarketing over phone & skype and email. I do everything independently from preparing concise call script, find customer & it's decision makers, make cold calls, make mailing template, mail intro and offers, follow up, make sales and provide customer support. I spend 2 hours daily on this job. 3) I possess pleasant voice over, enabling me to do satisfactory customer service. A satisfied customer within the purview of contract, is key to generate repeat and referred businesses. 4) I speak English fluently in neutral accent. I am experienced in speaking with all nationals of the world over phone. I write excellent business correspondence in English. 5) I am well versed with MS Office, websearch and can type in English fast. 6) I am a highly energetic, honest & sincere person. I maintain high confidentiality. 7) I own a dedicated home office equipped with laptop, cable internet connection (up to 2 Mbps with 8ms av. latency), Plantronix USB headset etc. I shall look forward to hear from you soon. Thanks and best regards, Sadhan Ghosh India
$5 USD in 40 days
0.0 (0 reviews)
0.0
0.0

About the client

Flag of BRAZIL
São Paulo, Brazil
0.0
0
Payment method verified
Member since Sep 29, 2015

Client Verification

Thanks! We’ve emailed you a link to claim your free credit.
Something went wrong while sending your email. Please try again.
Registered Users Total Jobs Posted
Freelancer ® is a registered Trademark of Freelancer Technology Pty Limited (ACN 142 189 759)
Copyright © 2024 Freelancer Technology Pty Limited (ACN 142 189 759)
Loading preview
Permission granted for Geolocation.
Your login session has expired and you have been logged out. Please log in again.