Customer Service & Support (Telecommute)

min $3000 USD

Cancelled

Posted

almost 15 years ago

min $3000 USD

Paid on delivery

Customer Service & Support We're looking for someone who can be on call from 1am to 9am PST to answer customer support calls and emails. The traffic is generally not heavy (in this 8 hour period, you would receive an average of around 5 phone calls and 5 emails). We'd like to have someone who can respond immediately to each inquiry. Our company website is at [login to view URL] Requirements: Bachelors Degree or equivalent Excellent phone skills Excellent written and oral communication skills 2+ years of customer service experience, preferably in a tech-related field. Knowledge of QuickBooks is a big plus Fluency with general Windows and Macintosh operation Responsibilities: Triage and respond to customer support inquiries (technical or functional) Monitor trouble-ticket database to insure speedy response to all requests Work with other departments to research and resolve customer issues

Customer Support

Project ID: 465501

About the project

26 proposals

Remote project

Active 15 yrs ago

Looking to make some money?

Email address

Benefits of bidding on Freelancer

Set your budget and timeframe

Get paid for your work

Outline your proposal

It's free to sign up and bid on jobs

26 freelancers are bidding on average $3,339 USD for this job

@bpgjr

Please check PMB for my work offer

$3,000 USD in 30 days

0.0

(0 reviews)

0.0

@tsquared

I am available for the timeframe given. I have a Master's degree in Computer Science, and my native language is English. I am based in Houston TX. If selected for this project, this will become my full time job. If you want your customers to speak to someone in the US, without them getting upset that they are speaking with an overseas call center or representative, who speaks perfect English, I am the PERFECT person for the job.

$3,000 USD in 30 days

0.0

(0 reviews)

0.0

@reddinaik

We have around 4 years of Customer service experience in functional and technical fields with very good written and oral communication skills.

$3,000 USD in 30 days

0.0

(0 reviews)

0.0

@neelu7779

Hi, Please check PMB.

$7,000 USD in 7 days

0.0

(0 reviews)

0.0

@cdotson1983

I am willing to accept this job at whatever amount you feel is fair. I don't have a bachelor's but what I do have is 15+years in customer service and problem solving. This what I do. I also have the determanation and drive to suceed. Please contact me asap

$3,000 USD in 2 days

0.0

(0 reviews)

0.0

@zenithsoft

I represent an Offshore CALL CENTER and would be able to do it at 1500USD Sincerely Ross Marian

$3,000 USD in 30 days

0.0

(0 reviews)

0.0

@bsantoshkumar23

$3,500 USD in 30 days

0.0

(0 reviews)

0.0

@trustndeal

Hi! Please check PMB for more details about our experience and client

$3,000 USD in 30 days

0.0

(0 reviews)

0.0

@ventacall

Consider us. Ventacall is a full service sales and marketing company providing businesses total market access via direct marketing, online marketing, sales and support tools, database services, sales management and marketing strategies. We have experienced Marketing Representatives who can definitely do the job. Our center only hires agent that has at least 4 years experience. We have a high conversion rate and rest assured that our appointments will always convert to sales.

$3,000 USD in 10 days

0.0

(0 reviews)

0.0

@SimpBizSoftware

Hello, I am interested in talking to someone about this opportunity. Would you be able to do a corp to corp on this one ? I might have a support guy interested in this position. Thanks

$3,500 USD in 30 days

0.0

(0 reviews)

0.0

@stew4000

I have over 21 years of experience installing, configuring, and operating accounting systems. Also, I have over 14 years of customer service experience in accounting and technology. Although the project does not specify a time frame, I am able to work on this project for 30 or 60 days.

$3,000 USD in 30 days

0.0

(0 reviews)

0.0

@yoiheibalaish

2 years of experience in call center business

$3,000 USD in 1 day

0.0

(0 reviews)

0.0

@priyags

Dear Sir/Madam, This is in reference to your recent job posting. I had to put California because it did not have other options. We have a data and voice center located at Chennai and Pondicherry with 200+ seat capacity engaged in voice/chat/data support 24/7 for international clients - helping them to bring down their cost drastically. We have an experience of 4 years in the following areas: Sales/Appointment setting/surveys - Hourly rate - USD 8-10 per hour per agent depending on the nature of work. Customer Support - Email/Chat/Voice 24/7 - Emails at $600 per month for 150 emails per day per agent (extra charges per extra email replied). Data Entry/Management/Processing - Data entry at $4 per hour per agent. Can provide inbound/toll free numbers as well as voice files for every call made. Looking forward to work with you. Regards Priya Kumar

$3,000 USD in 10 days

0.0

(0 reviews)

0.0

@jehansogocio

I am an experienced Customer Service Represenatative. I can do the job and deliver it with excellence and quality, and I have been consistent with my CSAT(Customer satisfaction) scores and get good rates. Aside from CSAT one of my forte is FCR (First Call Resoltuion). Currently, I am a Customer Service Representative but I am resigning from my post because i have to attend to my son. So now i am looking for alternatives to work and be productive, and be a mom. I have been with the call center industry for about 2 years and 8 months. Recieving incoming calls and address customer's concerns and issues, as well as educate them about their services and what they can take advantage with the services we are offering.

$3,000 USD in 30 days

0.0

(0 reviews)

0.0

@freeniels

See PM in a few mins.

$4,000 USD in 1 day

0.0

(0 reviews)

0.0

@arifcm

* BSC in Computer Science * 4 Years of total Experience in Customer Service * 3 Years of Experience in retail sales * 1 years of Experience as a Department Sales Manager * Worked on Quickbooks

$3,000 USD in 31 days

0.0

(0 reviews)

0.0

@hichama9

Please check your PM

$3,000 USD in 30 days

0.0

(0 reviews)

0.0

@bjayjm

I have 4 years experience in the telecommunications area as well as I currently use quickbooks as my accounting software at home and work. I can even go lower than $3000

$3,000 USD in 2 days

0.0

(0 reviews)

0.0

@samanara

Hello Sir, I would like to do your project. Please verify your PMB for a detailed explanation. Thanking You Yours truly, Nara. S

$3,000 USD in 30 days

0.0

(0 reviews)

0.0

@srsivasekhar

Hi team , i am experienced in customer service for more that 4 yrs in telecom operations , Front end voice project 2 yrs and backend technical team for 2 yrs for the same project , hope u will consider me , i assure i will fulfill ur expectations . sekhar.

$3,500 USD in 25 days