Customer Service Role

Hi! Our business is to make yours effective & efficient. We have a sound understanding of our Clients’ operations and corporate goals. As one of the pioneer professionals in the outsourcing/call center industry in the Philippines, we continually bring knowledge and new ideas to them. Forward thinking, resourceful professional, total client satisfaction defines our success. Just a quick introduction, with more than 10 years of experience in Sales, Marketing and Customer Service who understands that the power of a good relationship with customers and clients establishes a successful business and repeat sales. We have been offering Business Process Outsourcing Services to our clients and have built our business on quality services like Customer Service, Chat Support, Outbound sales, Article Writing, Data Entry, Data processing, transcriptionist, Lead Generation, SMM, VAs to name a few. We are highly skilled and smart professionals to deliver your project base on your requirements. English is highly used in my country and we speak good English. I have agents who have more than 7 yrs doing telemarketing, data entry, online research, lead mining, email handling and customer service experiences. We have been working as a team or individual projects for more than 3 years now and we mostly have clients here in Freelancer. We have been practicing good team work, team effort, and integrity that's why we have good reviews (you may check it on the profile page). Cheers, JM

Have done telemarketing for about four years now. Selling different products and services. I am also very organized and very professional with a Bachelors in Management from an USA University

Hello there, how are you? I am very interested in doing this project and can start working on it after being awarded. Hoping to hear from you and may you have a great day ahead. Thank you :)

Hi, I would like to work on this project. I have been working as a customer support representative for 6 years and I am proficient in English both written and oral. I can start as soon as I'm awarded. I hope to hear from you. Have a great day!

Hello Sir/Madam, Hope you are doing well !!! As per your post on www.freelancer.com , I am glad to present you my Profile. My name is Tushar from India . I am Computer Engineer and MBA in IT. I have read description carefully. I can start the work immediately. Through my four years of professional experience, I have gained a good reputation from all my previous clients. Some of my expertise: • Virtual assistance • KPO • Data entry • Social media • Admin Support • Data Mining • Research • Support. I Know its very difficult to choose good service provider .I only want to say that I am here to help people which are more concern towards their business because we understand the importance of my business and i know that how important your business is for you. Why Tusharozone? • Previous experience as an administrative assistant. • Ability to multitask and take on multiple projects. • Strong communications skills. • Fastest Broadband Internet connection. • Strong understanding of Internet. • Ability to meet deadlines If you are interested in working with me then you can further learn more about my capabilities from my portfolio site, https://www.freelancer.in/u/tusharozone.html https://www.twago.com/p/ozone+solutions/11883/ Thank you for taking the time to read this and consider me for your position, and have a nice day! I am waiting for your positive reply. Please let us know how we can take this forward. Thanks! Thanks

I have been a customer service agent for about 8 years. I am trained in the British, American and Austrian Accents so a Native American’s accent is easy. Besides, I have experience in various processes both technical and non-technical. In terms of technical experience, it is Tier 3 ATT ConnecTech support. This is a level of support nobody in technical backgrounds provides these days. Besides that, notably I have also worked with sales processes. In both of these ATT processes, I have been a process trainer and a voice and accent trainer. With the best agent and trainer awards, I have also gone through two different training certification programs, which means I'm the best at what I do - Customer Service!!

I have worked with an online floral company as a manager for 5 years and have managed overall customer service operations and assisted in business development, accounting, building strategies for growth and revenue. I have worked with the responsibilities given below: handling incoming phone calls, placing orders and resolving complaints handling email, phone and chat support training a team of over five agents and helping them in case of any issue reviewing team performance and working on weak points building relationships with other companies to get business from them bringing in vendors and partner stores to deliver products of high quality at lower price handling credit card charges, receipts, statements, Paypal, tax adjustments, refunds taking care of the technical issues and bringing them to the attention of concerned person I have managed overall customer service and communication for the company from the lower to the top management level and have worked closely with the CEO of the company. Please get back to me so we should discuss details. Best Kyle

Hi there. My name is Charlene. I do hope that all is well with you. I am very much interested in this project and hope we can discuss further after having read my proposal. I have been a Freelancer for the past 3+ years handling projects such as Data Entry, Admin and a few areas in Sales and Marketing. Before then, I worked 4 years at a law firm doing the duties of a Receptionist, Office Attendant, Legal Clerk and Personal Assistant. I also did 2 years at a Cable, Internet and Phone company (Comcast) as a Customer Account Executive where I handled billing, technical support, etc. I am competent with the use of Microsoft Office, Open Office and have a current typing speed of seventy (70) words per minute with 100% accuracy. I am a very much reliable and ambitious individual with a positive attitude who works sincerely and has great determination to complete task. I believe that being discreet and pleasant will make me a suitable applicant and trust that I would be a valuable asset to you. My objectives would be to utilize my knowledge, skills and experience in any obstacle that may come my way. A voice sample is available in my Portfolio. Please have a listen. CV will be presented upon request. Looking forward to having a chat with you!

Greetings, I am a flexible, creative, and hard working individual who seeks full-time employment. I have a proven track record of exemplifying responsibility and leadership throughout many years of people focused service. I am a well educated, native English speaker with excellent communication skills. My employment background has focused primarily on people-oriented positions, resulting in creative problem solving ability, professionalism, and a positive and proactive attitude. I am also familiar with both Mac and PC environments, Office suite software, and am confident I can easily learn any needed programs or information quickly. I make positive customer interactions my top priority. I know I would do a fantastic job for your company. Please contact me to discuss this position further. Thank you for your time and consideration. Sincerely, Jennilee Porch

Hi, I have perfect English grammar with good phone and writing skills. I have job experience of 40 hours/week with an IT company for more than 4 years. There I was responsible for customer support. I have to solve computer related problems, which gave me excellent customer handling skills. I have 3 years of experience in chat and email handling as well of US customers. I have 7 years of experience in customer handling and having strong problem solving skills. I own a high speed Laptop with Win 8 installed. I have technical background which gives me the ability to learn very quickly anything new. Regards Ehtiram

Hello There, My extensive experience in the customer service has taught me the value of providing positive, individualized service to all customers.I have what it takes to fill the requirements of this job, using my excellent service skills and communication skills, my positive attitude for everyone. I am a conscientious person who work hard and pay attention to detail. I am flexible, quick to pick up new skills and eager to learn from others.I understand this job requires a lot of hard work and dedication.I am a person with strong interpersonal skills and have the ability to get along well with people. I enjoy looking for creative solutions to problems. Please feel free to reach out to me to discuss this further. Regards, Abhash

Dear Hiring Manager, I am very much interested in your posted job involving these skills. I am expert in customer service, customer support, lead generation, content writing, email respond handling and much more. I will follow your all the instructions and available within your desired time limit. I will work with you for long term relationship. Best Regards, Imran

Good day, I am a native English speaker with experience in customer support. I can perform this project accurately. Please feel free to contact me to discuss further details. Regards

Hello, I have previously worked at Global Business Platform as an executive, and my responsibility contributing Sales Development and Technical Enhancement structured applying Customer Relationship Management and Public Relations knowledge. This Clientele Development Program is activated proficiently in order to maintain profitable pillar of Online Customer Engagement. My implementation is scientific Telecommunication, Appointment Setting and Office Management Skills included constructing and executing diligent Information Technology. I’m an expert in Internet Research, Data Encoding, Microsoft Office Application, Customer Service (Zendesk, Zenplanner, RingCentral, Five9), Email Etiquette, Telephone Etiquette, Programming (HTML, PHP, CSS, JAVA SCRIPT, MYSQL), Web Store Development (Auction Management System, M2E Pro), eCommerce Operations, Drop Shipping (eCC, NetSuite), Accounting (INTUIT, XERO, Sage, MYOB, Quicken), Online Marketing, Social Media Networking (HootSuite), Classified Advertisement (Craigslist, Postlets), Business Writing, Graphics Design (Picasa, Adobe Creative Suite CC) and Advanced English Literacy. I have delivered profitable campaign establishment within profitable statistics, which are the vital collaboration of my leadership roles at multiple Online Platforms. You may investigate my Freelancer Profile and acknowledge necessary expertise based on the deployment strategy. I believe my skills are perfect power according to your planned delegation.

Hello, My name is Sherma, and I am a seasoned Virtual Assistant ready to provide my services to your clients. I specialize in delivering quality service with respect to strict deadlines, and high expectations. I am a detailed oriented professional, hard working, quick learner and I possess the self discipline and time management skills necessary to have served as a Virtual Assistant. I can bring value to your business and help solve administrative issues. I also have extensive experience over research, travel management, appointment setting, Social Media Marketing, Lead research, Data entry, Customer Support and other Administrative tasks. My previous job duties as a remote Customer Support Agent consisted of email response handling via Outlook office, entering client info using the Operabase platform, responding to support tickets using the os Ticket platform and(Zendesk later on) and also live chat via Zopim. I am also able to work well in a team setting as I have great communication and interpersonal skills. There is no problem in my leading a team or being an effective member who takes direction and completes tasks on time. It would be an honor to be considered for an interview at your convenience of course, so that we may discuss my qualifications further, and in order for me to learn more about your company. Looking forward to hearing from you. Kind Regards, Sherma Nurse

I have over 25 yrs experience in customer support. I'm articulate with customer service attitude. have had much experience thinking on my feet and I use practiced problem techniques.

Good Evening, I wanted to give you a little background about myself. I have worked in Retail stores such as Best Buy, Staples Business Depot and Gap clothing store for about six years. I have worked at them mainly as a Sales Associate and Cashier at Best Buy. I have worked as a Call Center Rep in Virgin Mobile. I have a 3 year Associates Degree in Business Administration. If you find my profile interesting, please let me know. Regards, Saif Ahmad

I did call center customer service for over 5 years and helped out for 2 years more. I have excellent customer service skills and very good computer skills. I worked at a hospital so I encountered all types of customers and had to document every call.

I have an attitude for passion and excited in trying to accomplish about being a part of the organization, competent and i have this mindset of understanding the value of collaborating with peers and comes to work everyday looking for ways to improve my performance in the company and increasing the impact I can have. And this makes me so sure that this position is for me is that I think you have written all the qualities that I already have and thats is what its making me interested in applying for this post

Hello I have read the job description posted by you. I would request you to trust in my abilities, and offer me the responsibilities of the project. I would assure you that you will never be disappointed. We can even have a deal if everything goes fine. To tell more about my self: We are a company based in Bangalore, India by the name UNITEC. We are a 10 seater company and specialize in working solely on Freelance work with utmost dedication. Our employees are skilled in various disciplines like customer service, content writing, article writing, Web Design (HTML, CSS & Wordpress), MS Office, Photo Shooting, Photoshop, Illutrator, CorelDraw, Data Entry, 3D Modelling, Video Production Etc... and are capable of taking up any work which falls under these skills. We work to deliver the best in quality services and deliver the completed work in time. We are highly interested to associate with you and render our services to you with the best level of quality and punctuality. I would be very grateful if you can offer us the responsibilities of the project and improve our reputation here in Freelancer. Hope to hear from you soon. Thanks in advance With Regards, Sathya Narayana Singh . J (C.E.O @ UNITEC)