Computer Support Jobs

Customer support is a type of customer service which aims to ensure a user or a customer’s satisfaction with a product or service. This can be done in the form of in-person interaction or through calls, emails, and now even social media. Customer support involves resolving customer queries, providing information about company offerings, and even tracking incidents and service requests. Aside from fulfilling client needs, customer support is also an important tool for businesses themselves as they are able to resolve and improve their offerings through feedback from their customers.

 

Good customer support does not only entail expertise and knowledge in the product and service of the company. Other soft skills are required in satisfying customers and sustaining client relations. The most basic competency needed in customer support is communication skills because product awareness without knowing how to communicate is useless. Customers also expect a prompt response to their concerns so efficiency is necessary. Patience is also a requisite skill as some users become difficult to handle when their concerns are unsatisfied. Ultimately, a successful customer support is achieved when customers are satisfied with the response of customer support and consequently, continue to use the product.

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    6 jobs found, pricing in NZD
    Need help with this lab 6 days left
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    You and a partner (or two) must select an unlocked workstation in 1600B. Once you have selected one, you may do the following exercises. All photos taken can be pasted into a Word .doc next to the question number...this file would be called Lab3.doc. Alternatively, your team may send a .zip file to Moodle containing the requested photos and a text file with answers...this file would be called ...

    $15 (Avg Bid)
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    1 bids

    I want to setup my email account for the company

    $17 / hr (Avg Bid)
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    11 bids

    FREELANCERS FROM QATAR ONLY! MUST BE A RESIDENT OF QATAR with work Vis is essential for your application. 3 month contract for 2 Engineers IN DOHA Qatar, to install RFID equipment on customer site under the direction of our Engineers configuring software and some PLC Work

    $12229 (Avg Bid)
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    4 bids

    We're looking for a support agent to help with supporting a WordPress plugin. Requirements: - Excellent written English - Knowledge of WordPress - Knowledge of WooCommerce - General technical and IT knowledge - Positive attitude and ability to work with difficult people - Nice to have: coding skills in PHP, CSS, HTML, JS Job description: - Support users of a plugin for WordPress and WooComm...

    $844 (Avg Bid)
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    30 bids

    I have approximately 4000 magazines with an average of 125 pages each. I want to scan these magazines using a Fujitsu ScanSnap SV600. This is not a flatbed scanner but an overhead scanner that can scan an open magazine ( 2 pages ) in approximately 3 seconds ( please check it out on the website ). I want to scan all the magazines into digital format and save them to an external hard drive. Here is...

    $1033 (Avg Bid)
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    3 bids

    Aquí te enseñare a como armar una pc y instalar el windows

    $35 (Avg Bid)
    $35 Avg Bid
    3 bids