Computer Support Jobs

Customer support is a type of customer service which aims to ensure a user or a customer’s satisfaction with a product or service. This can be done in the form of in-person interaction or through calls, emails, and now even social media. Customer support involves resolving customer queries, providing information about company offerings, and even tracking incidents and service requests. Aside from fulfilling client needs, customer support is also an important tool for businesses themselves as they are able to resolve and improve their offerings through feedback from their customers.

 

Good customer support does not only entail expertise and knowledge in the product and service of the company. Other soft skills are required in satisfying customers and sustaining client relations. The most basic competency needed in customer support is communication skills because product awareness without knowing how to communicate is useless. Customers also expect a prompt response to their concerns so efficiency is necessary. Patience is also a requisite skill as some users become difficult to handle when their concerns are unsatisfied. Ultimately, a successful customer support is achieved when customers are satisfied with the response of customer support and consequently, continue to use the product.

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    6 jobs found, pricing in NZD
    windows10 installation 6 days left
    VERIFIED

    I need someone to reinstall windows10 on my Dell PC and perhaps also rebuild the machine. You would need to be very experienced in providing high quality computer support and have a pretty deep knowledge of PCs and MS windows. I need to address some errors (such as invalid fonts, Outlook issues and inability to adjust light on the machine) which are recurring. It looks like some drives might ...

    $27 / hr (Avg Bid)
    Local
    $27 / hr Avg Bid
    5 bids

    Hi I'm Brock, my parents need some help with their laptop and workcomputer. Just some general questions I'm sure are basic to most, maybe a few hours work? can anyone help? I'm located in Capalaba 4157

    $127 (Avg Bid)
    Local
    $127 Avg Bid
    7 bids

    We need computer repair technicians/specialists to do on-site PC repair services in Jakarta. As part of this project, freelancer needs to take following steps: - Call the customer and agree on a schedule when you would visit client location - Visit the location which could be 15 - 20 km away. Freelancer to use his own conveyance - Deliver the on site work [ could be 2-3 hours ] -...

    $226 (Avg Bid)
    Local
    $226 Avg Bid
    24 bids

    Hi, Need to work with you as a freelancer. If you are interested in the project, please contact me. Thanks.

    $228 (Avg Bid)
    $228 Avg Bid
    10 bids

    Please only bid if you are willing to undergo a short unpaid assessment. This job will include translation of our website from English to German and proofreading content. This is an hourly project -- not per word. Project Duration: Indefinite

    $3 - $12 / hr
    Local Featured Sealed
    $3 - $12 / hr
    11 bids

    Our company is looking for a Sydney based Amazon RDS MySQL specialist who can come to our office to find and resolve a number of issues we have been having with our service.

    $99 / hr (Avg Bid)
    Local
    $99 / hr Avg Bid
    9 bids