Computer Support Jobs

Customer support is a type of customer service which aims to ensure a user or a customer’s satisfaction with a product or service. This can be done in the form of in-person interaction or through calls, emails, and now even social media. Customer support involves resolving customer queries, providing information about company offerings, and even tracking incidents and service requests. Aside from fulfilling client needs, customer support is also an important tool for businesses themselves as they are able to resolve and improve their offerings through feedback from their customers.

 

Good customer support does not only entail expertise and knowledge in the product and service of the company. Other soft skills are required in satisfying customers and sustaining client relations. The most basic competency needed in customer support is communication skills because product awareness without knowing how to communicate is useless. Customers also expect a prompt response to their concerns so efficiency is necessary. Patience is also a requisite skill as some users become difficult to handle when their concerns are unsatisfied. Ultimately, a successful customer support is achieved when customers are satisfied with the response of customer support and consequently, continue to use the product.

Hire Computer Support Technicians

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    10 jobs found, pricing in NZD
    data entry 6 days left

    I have some work, in an Excel spreadsheet.

    $4 / hr (Avg Bid)
    $4 / hr Avg Bid
    117 bids

    Hi, We are looking for onsite freelance IT support engineers to support our clients in the below locations based upon the client requirements. On average, you will get 4 days of work/month. Let us know if anyone interested in this opportunity. 1. 3900 Benson Pike, Shelbyville. KY. 40065 2. 3902 Tucker Ave. Louisville, KY. 40216 3. 1950 cascade hollow road Tullahoma

    $212 (Avg Bid)
    $212 Avg Bid
    6 bids
    data entry 6 days left

    I have some work, in an Excel spreadsheet.

    $125 (Avg Bid)
    $125 Avg Bid
    37 bids
    Computer Repairs 5 days left

    I need my desktop fixed, I am not sure if it got it with a virus or is just worn out. I would like a complete diagnostic done and repair work if necessary. I also need someone in the states, as I am in Newyork city, so you must be close by, so I can bring it to you and pick it up when finished.

    $184 (Avg Bid)
    $184 Avg Bid
    8 bids

    Hi there, I got a new desktop and need to install Samsung 970 Evo Plus NVMe M.2 Drive (and remove the other 2 drives that came with the computer - SSD & HDD). This is a fresh desktop (ASUS Rog Intel i7-9700K - 16GB Memory, NVIDIA GeForce RTX 2080 SUPER). And after that install the 32GB Memory (CORSAIR - Dominator platinum RGB 32GB - 2PK 16GB - 3.2GHz PC4-25600 DDR4 DIMM Non-ECC Desktop Memory ...

    $23 / hr (Avg Bid)
    $23 / hr Avg Bid
    12 bids
    Fundraiser 2 days left

    Raising funds for School Trust. [Removed by Freelancer.com Admin for offsiting - please see Section 13 of our Terms and Conditions]

    $1078 (Avg Bid)
    $1078 Avg Bid
    4 bids

    Old office needs to be upgraded. Diagram of the upgraded office in VISIO and Answering 6 to 7 Questions on the upgrades and final conclusion. Equipment costs etc.

    $3522 (Avg Bid)
    $3522 Avg Bid
    33 bids

    I need music VIDEOS downloaded & put in all one folder from these artists M Huncho AJ Tracey Stormzy Headie One Roddy Rich Pop Smoke Drake Belly Lil Baby Lil Tjay Nafe Smallz Skepta Travis Please download around 300-400 videos if you need more artists let me know

    $29 (Avg Bid)
    $29 Avg Bid
    32 bids

    On-site Warranty Service: Onsite Hardware Support for Commercial desktops, Workstations, Notebooks Skill Requirement: Certified Engineer preferably SDWN17 Task: The spare parts will be dispatched by customer support to the closest centre of the customer location. The estimated time of arrival will be available once dispatched. Its the engineer's responsibility to collect the parts from ...

    $126 (Avg Bid)
    Local
    $126 Avg Bid
    5 bids

    On-site Warranty Service: Onsite Hardware Support for Commercial desktops, Workstations, Notebooks Skill Requirement: Certified Engineer preferably SDWN17 Task: The spare parts will be dispatched by customer support to the closest centre of the customer location. The estimated time of arrival will be available once dispatched. Its the engineer's responsibility to collect the parts from ...

    $146 (Avg Bid)
    Local
    $146 Avg Bid
    7 bids