Chat Operation Jobs
Chat Operation is the process of communicating with clients and customers through online messaging channels such as web chat, web call, SMS, email, etc. It is a strategy for providing live customer service to visitors on your website and quickly responding to customer inquiries. A Chat Operator is an expert in communication who can bring a wider degree of efficiency and customer satisfaction to your business.
Chat Operators are knowledgeable professionals in their field who offer fast and reliable assistance to customers. They are experienced in working with customers to resolve any queries or issues quickly as well as providing accurate and helpful advice in response. Chat Operators also create a sense of trust and connect with customers, building relationships that increase customer loyalty.
Here's some projects that our expert Chat Operators have made real:
- Quickly responding to customer inquiries - whether it's help setting up their email, the process of ordering from your website, or troubleshooting technical issues
- Setting up appointments and providing technical support related to websites
- Integrating video chat functions into existing websites
- Answering questions related to order processes via phone or chat
- Assisting with social media messages or responding to comments on Reddit
- Creating custom websites with chat and payment functions
- Offering German speaking/writing moderation services
- Acting as a 24/7 Customer Service Rep for webpages and Whatsapp
- Setting up ranks, or whitelisting players in NFT Discords
- Developing discord channels for Play to Earn MMORPG Gaming Guilds
Whether you need someone to answer your web chats, manage social media conversations, or even develop a gaming guild discord channel from scratch, Freelancer.com has the experts you need. Our expert Chat Operators will provide you with the precise solutions that meet your needs and set your business apart from its competitors. So if you're looking for a professional Chat Operator for your business, get started today by posting a project here on Freelancer.com!
From 7,327 reviews, clients rate our Chat Operators 4.92 out of 5 stars.Hire Chat Operators
I'm in need of a customer support service that can attend to customer inquiries in both English and Spanish. The service should be available mainly through phone and live chat. Key Requirements: - Multilingual: Ideal candidate should be fluent in both English and Spanish to provide consistent and reliable support. - Communication Channels: The service should be available on phone and live chat, ensuring customers can reach us through these mediums. - Low Volume: The estimated volume of inquiries is less than 50 per day, so the service should be able to handle this without issues. Previous experience in customer support, particularly in a multilingual and multi-channel setup, would be highly beneficial. The candidate must be reliable and able to handle the volume of inquirie...
I'm looking for a skilled developer to create an AI chatbot specifically for WhatsApp. Key Features: - Answer customer queries - Provide automated responses - Generate leads Other requirements: - Multilanguage Support: The chatbot should be able to communicate in multiple languages. Ideal Candidate: - Proven experience in developing AI chatbots for WhatsApp - Understanding of lead generation and customer service principles - Ability to implement multilanguage support - Excellent communication skills Please let me know your previous experiences and how you would approach this project. Timeline: 3-5 Days
Develop a chatbot with a web chat interface using the Llama 2 7bn LLM model to assist users in resetting their passwords. The chatbot will interact with users to collect verification details (employee number, name, date of birth, boss's name, and last four digits of cell number) through a structured conversation. The system will validate user inputs against an API and terminate the conversation after three invalid attempts. Upon successful verification, a text message with the new password will be sent via an external API. The project will include creating APIs for future speech input/output integration, ensure response times under 1.5 seconds, handle multiple simultaneous users with unique identifiers, and provide customizable response messages. The system will be deployed on google ...
I'm looking for a dedicated chatter based in India who can proficiently communicate in English. Ideal skills and experience for this job include: - Fluency in English to provide effective chat - Previous experience in chat service roles - Comfortable with using messaging platforms for interactions - Basic understanding of chat service principles - Empathetic and patient communication style - Preferably based in India for time zone compatibility.