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@vimalrajm8
Flag of India Chennai, India
Member since June 14, 2017
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vimalrajm8

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I am a technical support Engineer with 2 years of experience in data center operations and maintenance.. Coordinating with project management and customer during implementation Maintaining SLA according to the process Facilitating to Data Centre Operations & Preparing all customer MIS reports. Escalate customer issues for quick resolution. Execute activities to meet the service period SLAs. Explaining Technical issues and procedures we’ve faced in day to day to customers. Vendor Management & co-ordination for projects. Sharing the requirements of the customers to the product team for smooth operation Handling the IT infrastructure of Data Center. Providing the L1 support for Network activities. Configuring LAN and WAN Technologies. Switch, Server, Rack installation, configuration and troubleshooting. Server monitoring and reporting. Putty configuration and monitoring. Providing Smart Hand Support to customers. Providing support to the customers through Mail/ Phone communication
$15 USD/hr
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Experience

Android Application Developer

Sep 2016 - Mar 2018 (1 year)

Involvement in project life-cycle. Responsible for development of all application components and UI/UX resources Test and Debug existing app source code and polish feature sets Contribute and participate in new feature/product specifications Implemented third party libraries and APIs like Fire-base, PayPal, Google Places, Google Maps. Mentoring the junior developers.

Education

B.E (Computer Science and Engineering)

2012 - 2016 (4 years)

Qualifications

Honorable chief minister award for excellence in E-Governance (2015)

E-Governance

Got 3rd prize in Honorable Chief minister award for excellence in E-Governance for District level project competition

Best paper award for National level conference (2015)

Knowledge Institute of Technology,Namakkal.

Got first prize for National level Conference

Publications

AN APPROACH TO IMPROVE DEAF AND DUMB PEOPLE COMMUNICATION THROUGH THE ANDROID USING EMBEDDED SYSTEM”

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