multi-location development environment and in managing diverse teams
Currently manage project(s) in the Dealer Services division of ADP R&D
Responsible for managing the projects from inception to transition using the best management practices.
Effectively plan, track & manage project deliverables with team size ranging from 15-18. Responsible for scope, estimates and tracking.
Strengths & Credentials
Certified PMP
Excellent people management, organization and co-ordination skills with other teams across the company.
Experience in writing vision documents.
Knowledge on using function points and project sizing.
Experience in drafting use cases using UML notations and realization of the same.
Contributed for internal quality audits ISO 9001.
Experience in developing applications using software development processes and methodologies
Excellent technical leadership in designing enterprise-wide solutions using Microsoft Win DNA & .net technologies
Good knowledge & experience in use of OOAD & design patterns
Knowledge on CMM & CMMI processes
Excellent knowledge on Product Engineering Processes – ADP PDLC
Employments
ADP India (R&D), Sep 2003 – Till Date, Senior Project Lead
Ezway Web Services, Nov 2000 – Sep 2003, Systems Architect
Deccansoft Software Services, Mar 1998 – Nov 2000, Systems Analyst
Kinship Technologies, Aug 1997 – Sep 1997, Programmer Analyst
Kalpatharu Computer Systems, Jul 1995 – Aug 1997, Systems Analyst
Bafna Spinning Mills and Exports Ltd, Aug 1992 – July 1995, Programmer
Professional Experience
1) ADP ([login to view URL]) ADP is an AAA rated, 9 billion dollar, Fortune 500 Company.
ADP’s Dealer Services division delivers high-end business solutions to over 18,000 automobile dealers in US, Canada and Europe. A wide range of high volume, business-critical products are developed under its portfolio like CRM, Vehicle Inventory Management, Enterprise Single-sign On, Enterprise-wide Application Integration etc.,
Key achievements as Senior Project Lead – R&D
Managed & delivered high quality project deliverables from inception to completion with excellent documentation to support the maintenance phase.
Improved the processes for release eng. management, configuration management, deployment etc. which reduced the inflow of the defects from customers by more than 200%.
Managed the vendor teams effectively and deliverables realized within the schedule 95% of the time.
Developed plan for career growth and employee retention which helped to arrest the attrition rate from 13% to 8%.
Responsibilities as Senior Project Lead – R&D
Report to the Executive Manager.
Responsible for project schedules and update the progress of the project to the PMO.
Responsible for enhancement projects of CRM.
Co-ordinate with technical architects globally to help design the product to meet the non-functional requirements & to adhere to architecture guidelines.
Single point of contact on issues related to migration and installation.
Responsible for preparing the dashboard data for the management based on the captured metrics which includes the effort, schedule, quality, client feedback and issues.
Identified risks, worked out mitigation plans and tracked them from time to time.
Responsible for hiring technical architects and developers.
Projects profile
ADP - w.e.b. CRM v 4.0
ADP offers a CRM solution that delivers real value to any automotive dealerships. ADP’s CRM approach helps the clients, build the right relationship with each customer. CRM provides a suite of solutions which are integrated, web-based tools that enable dealerships to find, sell, and keep high-value customers, capture and follow-up on leads from all sources – like phone, showroom, BDC, the internet – and wisely spend their marketing and advertising dollars. The five core modules are Customer Management; Business Development Center; Management Reporting; Campaign Manager; and Administration.
Roles & Responsibilities (Team size: 18)
Responsible for the Customer Management, Admin, API modules of CRM
Responsible for the following other projects and enhancements from inception to completion.
Ease of Use – Workflow improvements of CRM
Email Relay – [login to view URL] Integration
‘iLead’ and Email Enhancements
ADP – Integration Suite v1.0
Vehicle Integration
OEM Integration
ILeads Integration
ADP – Decision Support 1.0
ADP – Enterprise Single-Sign-On v1.0
Involved in creating the project plan, resource allocation, scheduling, risk identification and mitigation plans.
Actively involved in creating the vision documents, functional specifications, high level design documents based on the UML methodology.
Responsible for prioritizing the defects for the patch releases.
Developed template for defect fix which contains the impact areas and the solution suggested.
Responsible for the creation of design templates based on the design patterns for the next version of the CRM application
Technology Environment
ASP, VB (Façade, Business Logic and Data Access), SQL, COM+, DHTML, XSL, XMLHTTP, HTC Components, XMLRPC, Windows Kerberos, ADSI, C#, .net web services
2) Ezway Solutions ([login to view URL])
Ezway Solutions provides services for web design and custom software development. A wide range of online stores applications were delivered.
Roles and Responsibilities (Team size: 6)
Responsible for the delivery of the project from the design phase to implementation phase.
Involved in architecture design and coding.
Major projects are
Billing system
Online store application
Technology Environment
VB, ASP, SQL Server, XML, ADSI
3) Deccansoft Software Services ([login to view URL])
Deccansoft provides services for web design and custom software development. Bespoke applications were developed for clients.
Roles and Responsibilities
Responsible from the requirements stage to the completion stage
Involved in project design.
Major projects are
Construction Easy
Financial Accounting system
Technology Environment
VB, Access, SQL Server, VC++
4) Kinship Technologies Limited ([login to view URL])
Kinship offers Software Engineering Practices and provides solutions to domains like Securities, Telecom and Banking etc.
Roles and Responsibilities
Responsible for the design, coding of the application
Technology Environment
PowerBuilder 5.0, Sybase System 11.
5) Kalpatharu Computer Systems Pvt. Ltd (KCSPL)
KCSPL offers software solutions for textile mills and trading sector in Tamil Nadu. TexPack is the product developed for ‘textiles market’ and TradePack was targeted for the ‘trading’ segment.
Roles and Responsibilities
Responsible for the study, design, coding of the application
Technology Environment
PowerBuilder 5.0, Watcom SQL
Qualifications
BS from Birla Institute of Technology and Science, Pilani.
Diploma in Electronics and Communication Engg. from Govt. Polytechnic for Women, Coimbatore
Certifications & Trainings
Certified PMP – PMBOK (Third Edition)
Microsoft Certified Solution Developer (VB, SQL, Windows Architecture I, Windows Architecture II)
Underwent training on Microsoft Project by PMI Chapter
Attended training on Earned Value Management Techniques by PMI Chapter
Underwent training on OOAD & UML v1.3 by IBM Rational
Awards
Best Student Award while pursuing Diploma from Govt. Polytechnic For Women, Coimbatore
Meritorious Student in S.S.L.C. from Government of Tamilnadu
