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$7 USD / hour
Flag of INDIA
bally, india
$7 USD / hour
It's currently 3:22 PM here
Joined March 26, 2011
1 Recommendation

Pratik S.

@smith1989

5.0 (8 reviews)
4.3
4.3
100%
100%
$7 USD / hour
Flag of INDIA
bally, india
$7 USD / hour
88%
Jobs Completed
100%
On Budget
100%
On Time
6%
Repeat Hire Rate

Telemarketer & Customer Service Representative

I have been associated with BPO / Call Center industry for almost 14 years now where I have explored many verticals like Inbound & Outbound telemarketing ( B2C & B2B ), Customer Service & support, appointment setting, lead generation, VA jobs, debt collection & consolidation, merchant cash advance etc. I am absolutely fluent in English ( both written & spoken ) and completely proficient in computers. I have very good knowledge in MS WORD, EXCEL and POWERPOINT and a typing speed of approximately 60 words per minute. I am professional, punctual and dedicated towards my work. I am someone who is a fast learner and result oriented. I am someone who is technically very sound and proficient in using various CRM's ( Hubspot, SugarCRM, zendesk etc ) and phone systems ( Vicidial, Vonage, Phoneburner, Ring Central etc ).

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Reviews

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Showing 1 - 5 out of 8 reviews
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5.0
$8.00 USD
Pratik was unable to continue because of personal reasons, but all interaction with him were excellent. He's a very articulate and capable guy. I hope we can work together in the future.
Telemarketing
Sales
Marketing
Leads
Appointment Setting
User Avatar
Flag of Scott W.
@swhitsit
2 years ago
5.0
$10.00 USD
Pratik always does amazing data entry work for our company! He's very fast and easy to communicate with! I will continue to work with Pratik for a very long time!
Telemarketing
Sales
Virtual Assistant
Leads
+1 more
Q
Flag of Quincy H.
@qlhawley
3 years ago
5.0
$346.50 USD
Pratik did an amazing job at data entry for me! I will continue to work with Pratik as long as he is willing!
Telemarketing
Sales
Virtual Assistant
Leads
+1 more
Q
Flag of Quincy H.
@qlhawley
3 years ago
5.0
$445.38 USD
I have been working with Pratik for a few months, he has always been extremely professional and good to work with. He is prompt with responses and also gave his input on situations as well. I think for anyone who is looking for a sales rep, telemarketer, or virtual assistant Pratik would be great addition to the team. Thanks!!!
Telemarketing
S
Flag of Shahir A.
@SA212
3 years ago
5.0
$150.71 USD
Good and effective calls. Thank you, next time i need Cold Calls i hire you again.
Telephone Handling
Call Center
Answering Telephones
User Avatar
Flag of Simon H.
@simonhofi
4 years ago

Experience

Inbound Sales & Customer Support

Cozy Corner Patios, LLC
Feb 2022 - Present
Main tasks performed: Answer inbound calls and make outbound calls. Convert inbound calls, leads, or chats into sold clients, assist with after-sales inquiries, after-sales support, escalations, ask for reviews, etc

Appointment Setting + Sales

1Pv6.com
Mar 2020 - Present
Main tasks performed: Calling leads obtained via Facebook marketing, explain them on the courses offered, schedule them for the introduction webinar & trial classes, follow up on their attendance & enroll them into our courses. Job requires phone handling, emailing & text messaging.

Lead Generation, Appointment Setting

Spartan Marketing ( UK )
Mar 2019 - Mar 2020 (1 year)
Main tasks performed: Outbound calling to investors who made an inquiry about investment opportunities. Explaining them about the current investment opportunities and pre-qualifying them based on the parameters mentioned in the script.

Education

Graduation ( B.Com ) Hons.

University of Calcutta, India 2007 - 2010
(3 years)

ISC ( Class XII )

University of Calcutta, India 2005 - 2007
(2 years)

ICSE ( Class X )

University of Calcutta, India 1991 - 2005
(14 years)

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