Shubham S. Profile

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$25 USD / hour

bengaluru,

india

$25 USD / hour

It's currently 1:41 PM here

Joined September 22, 2018

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Shubham S.

@shubhamsr1

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(0 reviews)

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$25 USD / hour

bengaluru,

india

$25 USD / hour

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Technical Lead-Wintel Support

Over 11 years of IT experience in InfrastructureDevelopment & Management including:  Windows System Administration and Maintenance.  Active Directory Administration & Maintenance.  Data Center operation/Remote infrastructure management.  Root cause analysis in the event of server failure.  Causal Analysis and Reporting, Event Log checking.  Business Continuity Planning and Disaster Recovery site maintenance.  Managing Vendor & Customer Relationships.

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Experience

Coforgetech Ltd

Oct 2020 - Present

• Regional System Operations for 5 Regions with Base location Thailand. • Work Parallelly with all teams whether internal or external and provide support ongoing projects. • SPOC for all 5 Regional locations for any technical or service-related Issue. • Handle all escalated calls for Windows Server or VMware Infrastructure. • Plan and execute any migration activity. • Perform DR Drills as per agreed agreement.

SELF

Nov 2019 - Oct 2020 (11 months, 2 days)

• End to end Support for the Entire in-house Infrastructure, • SPOC for multiple clients across geographical location. • Handle all escalated calls for Windows Server or VMware Infrastructure. • Schedule calls and update stake holders in case of any unplanned downtime. • Work closely with vendors in case vendor Support is involved. • Work with different teams to perform multiple migrations to the cloud i.e AWS or Amazon. • Office 365 and google app migration using different tools.