I have vast (14-15 years) business automation experience in different business disciplines especially CRM, VoIP/MSP billing systems and extensive 3rd party integrations.
- Integration specialist, systems like WhatsUpGold (WUG), Zabbix, Asterisk, Apache SOLR, Smartsheet, Salesforce, Meraki, OWASP security principles, ServiceNow, Remedy/TTS, Office Track, etc.
- Billing systems specialist especially for the VoIP and MSP, MSP v2 businesses
- End to end business automation expert, worked on lots of case studies like advertising industry, Network Service Providers, event management industry, retail industry etc.
- Data Analyst, designing meaningful top summary level reports from low level raw data
- Expert in optimization of slow running databases/top 10 CPU consuming queries, slow running scripts, etc.