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$5 USD / hour
Flag of PHILIPPINES
rodriguez, philippines
$5 USD / hour
It's currently 4:38 PM here
Joined September 19, 2017
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Rachele G.

@raich1972

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$5 USD / hour
Flag of PHILIPPINES
rodriguez, philippines
$5 USD / hour
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Skilled Virtual Assistant

I have 11 years of experience in the working industry, having the last 7 years with BPO companies. I have handled different positions such as Virtual Assistant, Specialist in Email & Chat, Collections, Customer Care & Technical Support, Order Fulfillment Associate, Sales Admin Assistant, etc. Aside from being a computer literate with typing skills of 40-65 words per minute, I am fast-learner, detail-oriented, committed and a dedicated person. I am well equipped to accomplish any task I am assigned to, not just because of my strong background and work experiences but also because of my urge and willingness to learn new things and meet goals. I have a very good Verbal and Written Communication Skills. I aim for excellence and meet client's expectations at all times. My goal is to always be beneficial for both me and the company I work for.

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Experience

Virtual Assistant

Four Winds Outlet (Amazon Seller)
Jan 2017 - Aug 2017 (7 months, 1 day)
 Train VAs with the basic steps on listing potential amazon products that meets our criteria  Check VAs listings before uploading to the store upfront of Amazon sellers  Check and monitor company’s performance (metrics) in order to maintain Amazon-Seller relations  Process orders and do follow-ups to vendors to meet shipment set deliveries  Check and communicate with buyers for any issues and concerns

Email Support Specialist

Lizardbear Tasking Inc. (TaskUs)
May 2016 - Nov 2016 (6 months, 1 day)
Job Description: (UBER)  Assist driver-partners’ concerns with regards to their business with Uber  Assist driver-partners with their accounts, documents, payments or fare related concerns  Attend to driver-partners’ queries about partnership with Uber  Check trips and attend to driver-partners’ feedback and/or suggestions

Financial Advisor / Collections Specialist

AFNI Philippines
Jan 2014 - Feb 2015 (1 year, 1 month)
Job Description: (AT&T Mobility)  Assist existing customers’ issues with queries, billing and payments, services, technical, etc.  Update customers’ database (customer info, credit card or bank details, etc.) and plans and services  Encourage customers to update and upgrade their services

Education

B.S. Civil Engineering

Technological Institute of the Philippines, Philippines 1992 - 1997
(5 years)

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