Priya R. Profile

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bangalore,

india

It's currently 10:43 PM here

Joined May 27, 2016

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Priya R.

@priniv24

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bangalore,

india

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Translator,data entry,cs,back office assistance

5 years of experience in team handling, customer services, sales, data entry,translation and back office work, Logical and analytical thinker, with a strong problem solving approach to work. Displays initiative when seeking solutions. Excellent communication and interpersonal skills with the ability to relate effectively and professionally to people at all levels. Proactive and positive team member, with a 'can do' attitude. Able to grasp new concepts quickly as well as 'hit the ground running'. Highly motivated to work as team and can lead the team. Good in Numerical skills. Open and friendly nature.

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Experience

Airtel

Oct 2007 - Jan 2008 (3 months, 1 day)

Making calls and explain, help the customers about cross sales products and its needs (i.e.) (AIRTEL) Broad band and land line. Complete the targets within the given time period and shift the bar on the targets (i.e.) over achieving the targets. Document all calls and informed to the manager. Communicate clearly and effectively with customers. Promote good listening skills. Provide quality customer service on every call.

Nightingale products(India)

Apr 2007 - Sep 2007 (5 months, 1 day)

Handled a 4 members team - marketing. Looking after Sales and customer relationship. Organising Despatch Planning Following up with the customers regularly for their all kind of needs Communicating with the suppliers with a mutual understanding for the best support from them all the times Setting up attractive and creative ideas which could get the customers attention to make them satisfy as well as for company’s profit Communicate Explain clearly and effectively with customers.

Vodafone (India)

Sep 2006 - Mar 2007 (6 months, 1 day)

Handles customer questions, complaints, billing and all inquiries with the highest degree of courtesy and professionalism to resolve customer issues with one call resolution. Explain and help the customers about products and its needs. Document all calls with regards to customer inquiries accurately. Communicate clearly and effectively with customers. Work towards 100 percent customer resolution. Promote good listening skills. Provide quality customer service on every call.