Administrative Assistant in a dropshipping company on Ebay. Research and list items from Zik Analytics. Respond to customer's inquiries, fulfill orders from online merchant suppliers such as Walmart, Amazon, Home Depot, Samsclub. I also process refunds, returns, items not received cases.
An experienced Customer Service Representative for 2years. Includes being a Billing and a Sales Consultant and a Quickbooks expert.
Worked as a product researcher and lister. Search for popular products that could be sold and list it on eBay.
Also worked in a company based in Australia as an Outbound Telemarketer which I was employed last April 2018 in Upwork.
Responds promptly and answer/resolve customer inquiries and complaints, service issues and/or product problems, manage customers’ accounts, perform customer verification and processed applications, orders and requests, and keep records of customer interactions and actions taken, including – transactions, comments, inquiries and complaints.