EXPLORE


8.4
8.4
96%
$15 USD / Hour
・

Philippines (11:38 PM)
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Joined on March 31, 2017
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37 Recommendations
$15 USD / Hour
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Hello and welcome to my profile! I’m glad to have you here! I thrive on challenges and love diving into new projects. If you’re looking for a reliable and adaptable professional who’s always ready to learn, then you’ve found the right person. I’m passionate about what I do, and I believe that clear instructions and a positive attitude lead to exceptional results. I pride myself on being a quick learner, so no task is too big or too small. Whether working independently or collaborating with a team, you can count on me to get things done with precision and efficiency. My goal is always to help clients succeed by providing top-notch support, data entry, and customer service. Here’s a bit more about me: ✓ A love for organization and detail, I make sure everything is in its right place. ✓ A reliable, flexible, and punctual team member who always meets deadlines. ✓ A strong communicator who listens carefully to understand needs and delivers accordingly. ✓ A solution-oriented mindset, I don’t just work hard, I work smart! What I bring to the table: - Data Entry & Management - Web Research & Data Collection - Administrative Support & Virtual Assistance - Invoicing & Customer Service and Support (via Email, Tickets, and Chat) My skills include proficiency with: - Microsoft Office Suite (Word, Excel, PowerPoint) - Google Workspace (Docs, Sheets, Slides) - Communication Tools (WhatsApp, WeChat, Skype, Slack, Discord) - Project Management Tools (Dropbox, Asana, Trello, Todoist, Monday, Basecamp) - Customer Support Platforms (Zendesk, Gorgias, Freshdesk) - E-commerce Platforms (WordPress, WooCommerce, AliExpress, Etsy, Shopify, 3dcart, Magento, Amazon, eBay) With a typing speed of 45 words per minute, I make sure every task is completed accurately. I’m available for up to 40 hours per week, Monday through Friday, with flexibility to work on weekends if needed. Let’s make your business goals a reality. I’m ready to get started! Thanks for checking out my profile. I can’t wait to connect and discuss how I can help you!
Verifications
On time
98%
On budget
96%
Accept rate
94%
Repeat hire rate
19%

Customer Support
Telemarketing Sample Voice Record

Sales Chat Support

MenyaHinga.com

Facebook Group Posting

Finding Apartments

Customer Support
Telemarketing Sample Voice Record

Sales Chat Support

MenyaHinga.com

Facebook Group Posting

Finding Apartments
Jonnalyn had such a fast turnaround, i honest was so impressed. would work with her again if i needed excel work
Larisa B.
@GoforthBuilding
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Lockwood South, Australia
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Jonnaln is my go to person for most of my administrative work, I cannot recommend highly enough! She's great!
Mark S.
@Filmguy07
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Asbury Park, United States
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Great work. I will employ you again
Max M.
@GreenKitchen
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Singapore, Singapore
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Great work. I will employ you again
Max M.
@GreenKitchen
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Singapore, Singapore
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An exceptional command of the English language which made communicating a joy [09 December, 2024] I really appreciate the seamless way that Jonnalyn has become part of the way we do business. Nothing is ever a problem and always adaptable.
Barry G.
@IrishFinbar
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Melbourne, Australia
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Experience
Customer Support Specialist
Aug, 2019 - Present
•
6 years, 2 months
Foxie Ventures
Aug, 2019 - Present
•
6 years, 2 months
I work part-time for this mobile game developer company. I do answer queries and help the players solve any issue that they encountered.
Aug, 2019 - Present
•
6 years, 2 months
Data Entry Specialist
Nov, 2015 - Present
•
10 years
Broward County Clerk of Courts
Nov, 2015 - Present
•
10 years
I am working part-time in this company, managing complainant and plaintiff information.
Nov, 2015 - Present
•
10 years
Customer Service Representative
Feb, 2019 - Jun, 2021
•
2 years, 4 months
Singulart
Feb, 2019 - Jun, 2021
•
2 years, 4 months
Customers from here most love to buy art such as paintings. I am answering any questions about the painting information that they would want to buy.
Feb, 2019 - Jun, 2021
•
2 years, 4 months
Certifications
P
Preferred Freelancer Program SLA
US English
Data Entry