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$8 USD / hour
Flag of PHILIPPINES
$8 USD / hour
It's currently 2:02 PM here
Joined March 31, 2017
32 Recommendations

Jonnalyn F.

@jonna88

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4.9 (124 reviews)
7.8
7.8
95%
95%
$8 USD / hour
Flag of PHILIPPINES
$8 USD / hour
95%
Jobs Completed
92%
On Budget
96%
On Time
16%
Repeat Hire Rate

Virtual Assistant / Customer Service and Support

I can do any kind of job as long as you provide the instructional documents/videos of how everything works. I am a fast learner and willing to work full-time and for the long term. MY SKILLS... ✓ Able to type 45 words per minute. ✓ Great attention to detail. ✓ Positive attitude. ✓ Highly organized. ✓ I can work alone or cooperate with a team. ✓ Follow instructions and fast learner. ✓ Can identify problems and solutions. ✓ I take responsibility for my work and don't need to wait to be told what to do. ✓ Good listening and communication skills. ✓ Reliable, flexible, loyal, hardworking, dedicated, honest, patient, and trustworthy. ✓ Always on time and with no absences when it comes to working. I USUALLY WORK WITH... - Data Entry, Web Research - Customer Service / Support - Email / Ticket / Chat Support - Virtual Assistant I HAVE KNOWLEDGE IN USING... - WordPress, Woo-commerce, AliExpress - Etsy, Shopify, 3dcart - Magento, Amazon, eBay - Microsoft Word, Excel, Powerpoint - Google Docs, Google Spreadsheets, Google Slides - Dropbox, PDF - WhatsApp, WeChat - Skype, Slack, Discord - Asana, Trello, Monday - Zendesk, Gorgias, Freshdesk I can work up to 40 hours a week (Monday through Friday or on weekends if required). Thank you for visiting my profile!

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Reviews

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Showing 1 - 5 out of 50+ reviews
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5.0
Price undisclosed
I hired Jonnalyn to help me with customer support. She was quick, had a few suggestions on how to improve the data and was responsive. Recommend!
Data Entry
Excel
Communications
K
Flag of Katya B.
@KatyaTasks
1 month ago
5.0
Price undisclosed
Excellent ongoing support, would highly recommend to anyone seeking further assistance.
Customer Support
Shopify
Customer Service
A
Flag of Rick C.
@archiebreeker
8 months ago
5.0
$64.00 USD
Excellent, efficient work as always
Data Entry
Telemarketing
Customer Support
Virtual Assistant
+1 more
R
Flag of Terry S.
@ReventAir
9 months ago
5.0
$58.16 USD
Jenna was great from start to finish. She was extremely communicative, asking questions and keeping me updated. She started working right away on my project and completed tasks in a timely manner. I would recommend Jenna and plan to use her again in the future!
Data Entry
Telemarketing
Customer Support
Virtual Assistant
+1 more
User Avatar
Flag of Adam K.
@adamk1ein
10 months ago
5.0
$674.40 CAD
Great work by Jonnalyn! Will definitely work again with!
Data Entry
Telemarketing
Customer Support
Virtual Assistant
+1 more
User Avatar
Flag of Sarah S.
@SarahXe
1 year ago

Experience

Customer Support Specialist

Foxie Ventures
Aug 2019 - Present
I work part-time for this mobile game developer company. I do answer queries and help the players solve any issue that they encountered.

Data Entry Specialist

Broward County Clerk of Courts
Nov 2015 - Present
I am working part-time in this company, managing complainant and plaintiff information.

Customer Service Representative

Singulart
Feb 2019 - Jun 2021 (2 years, 4 months)
Customers from here most love to buy art such as paintings. I am answering any questions about the painting information that they would want to buy.

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Certifications

preferredfreelancer-1.png Preferred Freelancer Program SLA 1 87%
us_eng_1.png US English 1 82%
data_entry_1.png Data Entry 1 77%
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