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Software EngineerApr 2016
Software EngineerNov 2013 - Aug 2014 (9 months)
Technology/Language: C#, [login to view URL], Java Script, LINQ, vXML, Lumenvox ASR, Asterisk, [login to view URL], SQL Server, Visual Studio, FTP/SFTP, HTTP, Object Oriented Programming, SCRUM, MySQL, HTML, TFS, JIRA, CSS Responsibilities Develop IVR solutions by studying client requirements; conferring with users; studying IVR flow, and work processes; investigating system bottlenecks; following the SDLC. Analysis and reporting on CDRs Provide L3 support to customers for fixing high business impacting glitches
Software EngineerMay 2013 - Jul 2013 (2 months)
Technology/Language: C#, [login to view URL], Java Script, jQuery, XML, Entity Framework (ORM), [login to view URL], SQL Server, Visual Studio, CSS3, [login to view URL], Razor, Bootstrap, SCRUM, HTML, SVN Tortoise, AJAX Role & Responsibilities: Software Engineer Design system and databases Produce specifications and determine operational feasibility Document and maintain software functionality Custom-fit and deploy software tools, processes and metrics
Services Engineer (Software Engineer)Oct 2011 - Apr 2013 (1 year)
Technology/Language: C#, [login to view URL], Java Script, XML, Multi-Threading, [login to view URL], SQL Server, Visual Studio, CSS, FTP, HTTP, LINQ, HTML Responsibilities: Develop tools as per agreed requirements with Network Performance and Optimization (SCRUM) Database Designing, development and query optimization (indexing and normalization) for saving man-hours Forecasting and Statistical Analysis of various Key Point Indicators of the Network.
Revenue Assurance and Fraud Control ExecutiveJan 2011 - Oct 2011 (9 months)
Technology/Language: C#, JAVA, [login to view URL], Java Script, SQL, SQL Server, Visual Studio, OLAP, ETL, HTML Responsibilities: Development, circulation and follow-up RAFC related reports to concerned teams, providing the required information/data/reports/analysis to maximize revenue and process efficiency. Monitor daily operational tasks such as Switch Reconciliation, CDR Volume Reconciliation, Mediation Reconciliations, Billing Validation Rating, trend Forecasting & Data Analysis for any errors.