Gracie V.

I have experience with sales, doing reservations and cancellations for Wyndham Hotels and Resorts and Dollar/Thrifty Automobile Group under Aegis People Support and Alorica, Inc., respectively. I am very adaptable to any work environment, has a very good work ethics and can work well with anyone regardless of race, religion and belief. Very responsible and has a positive attitude towards negative feedback. Excellent communicator and active listener. Skills include data entry, email support, customer service support, technical support, knowledgeable in eBay [login to view URL]. , Excel, Word, PowerPoint skills as well. Been with the BPO industry for the past four (4) years handling customer care, technical support and escalation complaints.