Dragana K.

- Executed data entry tasks with precision and efficiency, maintaining meticulous records and contributing to streamlined operational processes. - Successfully managed guest communications and feedback, significantly contributing to improved guest satisfaction scores and positive online reviews. - Demonstrated expertise in addressing complex guest complaints, consistently delivering effective solutions and fostering positive guest relationships. - Executed data entry tasks with precision and efficiency, maintaining meticulous records and contributing to streamlined operational processes. -Adept at managing a high volume of emails with promptness and precision, ensuring that guest inquiries and requests are handled effectively and with a personalized touch. -MS Office Fluent in english, providing accurate and culturally sensitive translation services for a wide range of documents and content.