Abigail C. Profile

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$3 USD / hour

mabalacat city,

philippines

$3 USD / hour

It's currently 2:53 PM here

Joined November 21, 2019

0 Recommendations

Abigail C.

@caibiranabi

0.0

(0 reviews)

0.0

$3 USD / hour

mabalacat city,

philippines

$3 USD / hour

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Back Office Support

Experienced Back Office Support with a demonstrated history of working in the outsourcing/offshoring industry. Skilled in Customer Service, Data Entry, and Email Management. Able to process a large volume of information and maintain the required standards. Excellent team player and able to follow instructions and to streamline processes. Fast learner and committed to retaining clients for the long term by diligently helping them achieve success.

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Experience

Alorica

Oct 2018 - Oct 2019 (1 year)

• Evaluated source documents to locate information needed for each data entry ﬁeld • Answer incoming customer calls and make outbound calls • Providing real-time scheduling support by scheduling appointments • Composing emails while assessing the situation of the customer giving proper consideration to their level of understanding, technical capabilities, and urgency of the matter

5-16 Merchandise

Jun 2017 - May 2018 (11 months, 1 day)

• Organized, sorted and checked input data against original documents • Transferring data from paper formats into computer files or database systems • Scanned documents and saved in database to keep records of essential organizational information • Trained and supported end-users with software, hardware and network standards and use processes