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eldoret, kenya
It's currently 9:13 PM here
Joined May 1, 2018
0 Recommendations
Brian L.
@Brianemeri
0.9
0.9
100%
100%
eldoret, kenya
100%
Jobs Completed
25%
On Budget
100%
On Time
33%
Repeat Hire Rate
Result oriented Freelancer
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Showing 1 - 2 out of 2 reviews
$20.00 USD
Creative Writing
Keyword Research
T
•
$10.00 AUD
Data Processing
Data Entry
Excel
Web Scraping
Web Search
•
Experience
Customer support
Jan 2022 - Mar 2023 (1 year, 2 months)
● Provided comprehensive support to customers through various communication channels, including email, phone, and live chat, resulting in a 20% increase in customer retention.
● Demonstrated a customer-centric approach improving retention rates by 15%.
● Maintained accurate records of customer interactions and transactions, using various data entry tools and systems, resulting in a 100% error-free record keeping.
Social media and Digital Marketer
Apr 2021 - Dec 2021 (8 months, 2 days)
Created social media marketing strategies and campaigns by creating engaging content ideas
Promoted the brand’s products and services on various social media channels.
Built social media marketing strategies and executed them after adequate research.
Optimized company pages with each social media platform to increase the company’s social content visibility.
Achieved audience engagement, website traffic, and revenue by exploiting all digital marketing aspects of social media marketing roadmap.
Article writer/blog writer
Jan 2020 - Aug 2021 (1 year, 7 months)
Generating, researching, and pitching ideas for posts.
Writing, editing, publishing, and promoting content.
Promoting new posts using advertisements, emails, social media, and other methods to alert and attract new readers.
Advocating and educating others about interests, products, or services.
Maximizing site traffic by utilizing Search Engine Optimization keywords.
Monitoring responses to posts via the website, social media, or other platforms to better understand the audience.
Education
Bachelor in Business management(Banking and Finance)
(5 years)
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