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@bhavesh23
Flag of India Ulhasnagar, India
Member since July 3, 2011
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bhavesh23

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For the past more than 6 years, I worked at office based job which honed my skills in providing excellent, effective and efficient results in jobs required. I am not only fast but accurate as well in Data Entry tasks. I am hard-working, reliable, flexible, detail oriented, honest, can work with minimal supervision, communicate and give updates on the status of my work output. It is my aim to deliver projects to clients with 101% satisfaction, be it a short or long term contract. Skills: Customer Service, Live chat, MS Excel, MS Word, Google Docs, PDF File Conversion/Transcription to Word/Excel. I am looking for a job that can fulfill my spare time and where I can do my best freely. I want a work so that I can use my skill and experience to deliver the best quality work.
$3 USD/hr
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Portfolio

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Experience

Network Billing Analyst

Nov 2010 - Oct 2012 (1 year)

• Creating new site in the billing system to bill customer according the usage of services. • To ensure that the data on the systems used by Equant for maintaining database of all the customers meets contractual service and billing commitments. • Extracting Drafts invoices & reports in excel format & delivering it to Sales & Account manager after scrutinizing. • Coordinating with sales and support staff (Dublin) related to customer details.

Technical support executive

Mar 2010 - Nov 2010 (8 months)

• Resolving queries of the customers related to there internet bills and technical troubleshooting. • Providing end resolution to the customer‘s complaint within the time limit. • Interacting with customer for understanding their complaints. • Placing the orders for different products related to internet • Explaining the bills and charges on the accounts and updating the customers accounts

Senior Associate operations

Jul 2007 - Nov 2009 (2 years)

Scrutinizing medical claims/appeals based on the platform of certain eligibility criteria’s determining the correct dept. to close the claim/appeal. Understand Service Level Agreements of clients and ensure guidelines are met. Verification of submitted documents for Claim payment & if required request for additional documents for proper settlement of claim benefits Ensuring quality performance in compliance with the entire client specified parameters.

Education

T.Y.B. com

2007 - 2007 (1 month)

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