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$3 USD / hour
Flag of INDIA
ulhasnagar, india
$3 USD / hour
It's currently 10:02 AM here
Joined July 3, 2011
0 Recommendations

Bhavesh B.

@bhavesh23

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$3 USD / hour
Flag of INDIA
ulhasnagar, india
$3 USD / hour
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Data entry, Excel work and Customer service.

For the past more than 6 years, I worked at office based job which honed my skills in providing excellent, effective and efficient results in jobs required. I am not only fast but accurate as well in Data Entry tasks. I am hard-working, reliable, flexible, detail oriented, honest, can work with minimal supervision, communicate and give updates on the status of my work output. It is my aim to deliver projects to clients with 101% satisfaction, be it a short or long term contract. Skills: Customer Service, Live chat, MS Excel, MS Word, Google Docs, PDF File Conversion/Transcription to Word/Excel. I am looking for a job that can fulfill my spare time and where I can do my best freely. I want a work so that I can use my skill and experience to deliver the best quality work.

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Experience

Network Billing Analyst

Orange Business Service Ltd.
Nov 2010 - Oct 2012 (1 year, 11 months)
• Creating new site in the billing system to bill customer according the usage of services. • To ensure that the data on the systems used by Equant for maintaining database of all the customers meets contractual service and billing commitments. • Extracting Drafts invoices & reports in excel format & delivering it to Sales & Account manager after scrutinizing. • Coordinating with sales and support staff (Dublin) related to customer details.

Technical support executive

Convergys Bpo
Mar 2010 - Nov 2010 (8 months, 1 day)
• Resolving queries of the customers related to there internet bills and technical troubleshooting. • Providing end resolution to the customer‘s complaint within the time limit. • Interacting with customer for understanding their complaints. • Placing the orders for different products related to internet • Explaining the bills and charges on the accounts and updating the customers accounts

Senior Associate operations

Wipro BPO
Jul 2007 - Nov 2009 (2 years, 4 months)
Scrutinizing medical claims/appeals based on the platform of certain eligibility criteria’s determining the correct dept. to close the claim/appeal. Understand Service Level Agreements of clients and ensure guidelines are met. Verification of submitted documents for Claim payment & if required request for additional documents for proper settlement of claim benefits Ensuring quality performance in compliance with the entire client specified parameters.

Education

T.Y.B. com

University of Mumbai, India 2007
(Less than a year)

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