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$10 USD / hour
Flag of BOSNIA AND HERZEGOVINA
$10 USD / hour
It's currently 5:56 PM here
Joined March 26, 2017
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Mohamed E.

@abosalah2

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$10 USD / hour
Flag of BOSNIA AND HERZEGOVINA
$10 USD / hour
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IT Specialist and Systems Engineer

I am 10 years experience in IT Technology, I have worked in many multinational and international companies and banks where I gained huge experience dealing with different projects and aspects. I am a hard worker and a good listener and always looking forward for new challenges and experience.

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Experience

Sr. IT Support Eng. LandDesk Administrator

Abu Dhabi Islamic Bank
Oct 2008 - Jul 2014 (5 years, 9 months)
• Troubleshoot problems in systems, end user computers, servers, network infrastructure, Banking application systems, database systems, and telecommunications equipment. • Performing LANDesk Administrator; OS Deployment, Patching, Packaging, and Reports • Support Oracle applications and web servers such as IIS and Oracle HTTP • Maintaining system performance, monitoring, analysis, and performance tuning; troubleshooting system hardware, software, networks and operating system management

IT Specialist

AstraZeneca
Mar 2006 - Aug 2007 (1 year, 5 months)
• Provide technical resolution of hardware and office applications in the manufacturing site. • Support running IT projects by communicating and coordinating activities to users and vendors. • Liaison with U.K for 2nd line support and policy configuration issues. • Maintain inventory of internal licenses and IT Code of Conduct. • Supports ERP Systems Clients and make sure the server is processing properly. • Troubleshoot system and network problems, diagnose and solve hardware/software faults.

Technical Support

Mobica
Jul 2004 - Feb 2006 (1 year, 7 months)
• Setup client software, grants and maintains access rights, backup data, and provides support for 1120 employees. • Install and maintain network systems and related peripheral equipment, performs basic network administration and security functions ensuring system integrity and secure. • Monitoring and Diagnose server hardware/software problems. • Responsible for all Printers and Plotters (Implementing, Maintenance)

Education

Bachelor in Computer Science and Management

Cairo University, Egypt 1999 - 2004
(5 years)

Qualifications

CCNA

Cisco
2006
Cisco Certified Network Associate

IT Infrastructure Library

ITIL
2013
IT Infrastructure Library

MCITP

Microsoft
2009
Microsoft Certified IT Professional

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