Stefan I.

Experienced Customer Support Specialist and Data Analyst with over 3 years of experience. I've provided a positive brand experience for existing and potential customers. Duties that involved my work: * Listening attentively to fully understand the customer * Communicating clearly to ensure the buyer understands what is being said * Remaining calm and civil during tense customer interactions * Following through on inquiries and projects to ensure completion * Staying up to date on new products and services to be able to provide accurate, thorough information to clients * Keeping the client’s personal information accurate and confidential