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@ShaunXPS
Flag of Jamaica Montego Bay, Jamaica
Member since June 23, 2011
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ShaunXPS

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I am a talented Graphic Designer and Direct Marketing Specialist looking to work on projects matching my expertise. I have a strong background in the areas of Business Cards and Graphic Design having worked with them for many years from my prior experience at Vistaprint and Voyce Multimedia . I also have professional experience with Link Building and Website Testing having worked as as Link Building Expert and a Website Testing Engineer throughout my career. If given an opportunity I would put in my best effort and benefit the company. I am ready to start work on your jobs today.
$5 USD/hr
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Experience

Media Designer / Owner

Jan 2010 - Sep 2014 (4 years)

I have operated a media design business locally in Jamaica for five years. I have extensive experience doing business identity designs and media creation for both print and web. I started Voyce Multimedia in 2010 as a Media Designer and owner. The last four years have seen me working with multiple clients with varying requirements. This have allowed for the growth of a good media design skill set from these experiences.

Helpdesk Associate

Mar 2006 - Dec 2014 (8 years)

I have worked at vistaprint for almost nine years in various positions transitioning from a customer service rep to our specialized Global Partnership support team that handles high valued accounts . In 2009 i was promoted to a Helpdesk Associate where my daily functions covers the following: Escalations management. Technical troubleshooting for print and process related issues. Advance support for Website and Social media marketing products. Analysis and reporting of issues and trend to front-line customer support and engineering and manufacturing teams. Advance document design support for customer care agents. Payment escalation issues fraud management and fraud reporting.

Customer Care Rep

Nov 2004 - Mar 2006 (1 year)

At NARS I function as a customer care agent working for two years on their SPRINT Telecom accounts. My core responsibilities at that time covers service activation customer care and bill collection.

Education

High school Certificate

1989 - 1992 (3 years)

Qualifications

CXC (1992)

Caribbean Examination Council

English Language Grade 3 Agricultural Science Grade 3 Principles of Business Grade 2

Certifications

  • US English Level 1
    88%

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