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$4 USD / hour
Flag of ROMANIA
sibiu, romania
$4 USD / hour
It's currently 2:35 PM here
Joined March 23, 2016
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Alin S.

@AlinSanda

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$4 USD / hour
Flag of ROMANIA
sibiu, romania
$4 USD / hour
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Skilled in Translation, Organisation, CopyWriting

Outstanding communication skills Open Person Integrating easily into a new group Experience in promoting products via phone Experience in solving customer problems via phone of email Dynamic and ambitious person Communication with ease and clarity in German Attracted by activities which interact directly with other people Pro-activity Can put up easily with changes Client Oriented Team-player Skills and knowledge of Computer Knowledge of MS Office, Adobe Photoshop, Excel System skills: • Peregrine Service Center • Web-service • App-dynamics Operating programs and databases and online telephone(VoipBuster, Citrixx, Clarify) Superior typing skills Operating proficiency Ticketing System: Amadeus/Merlin/Tomma/Service Desk 3

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Experience

IT Consultant

NTT DATA
Apr 2015 - Present
AMS Support - Audi AG Worldwide Analysis of Error Patterns in the Audi Connect Car System Analysing Trace loggs identifying Errors and solving them Testing the Audi softwares in different conditions. Bug searches, making software change and putting it to use. Service skills include: • Peregrine Service Center • WebCenter • Different WAG Software • Appdynamics

Dispatch Coordinator

Oracle
Nov 2014 - Apr 2015 (5 months, 1 day)
- Dispatching Engineers for Maintenance to different Oracle customers - Preparing the Hardware that needs Replaced or Maintenance for engineers.

Cruise Hospitality Manager / Cruise Director

Lüftner Cruises / Danube Cruises
Aug 2013 - Aug 2014 (1 year)
-Supervising and evaluating the performance of all department personnel -Host and acts as Master of Ceremonies at special events, theme parties and other functions -Creating plans for improvements -Conducting regular meetings with the other head of departments to review policies, discuss opportunities and coordinating solutions -Coaching and rehearsing performance with all department staff to ensure that the cruise line standards are being held

Education

Trade, tourism and public services

Universitatea 'Lucian Blaga' din Sibiu, Romania 2010 - 2013
(3 years)

Qualifications

ITIL Foundation Level

Exin
2015
The ITIL Foundation level is the entry level qualification which offers you a general awareness of the key elements, concepts and terminology used in the ITIL service lifecycle, including the links between lifecycle stages, the processes used and their contribution to service management practices.

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