we use woocommerce since years, and suddendly we have an issue in our checkout page, and need to be fixed. Otherwise customers cannot place orders. Basically, the spinner goes on loop when user change some options or add/change details in fields.
The issue: on checkout page, when user change shipping option or payment option or change address or other info, sometimes the spinner goes on loop, and customer are no longer able to placing orders. This issue is not visible for everyone: on some mobile everything works fine, on some other there is the issue.
Basical steps: on checkout page, user can select from several shipment method, and payment options changes accordlying.
We disabled plugins we used for years to manage this option and switched to premium plugins to manage shipment and payment options, but the issue continues. The new plugins are from WP Desk (Active payments, Flexible Shipping, Flexible Checkout Fields PRO). We also updated the premium theme.
We fixed issues like SSL conflict, disabled plugins that shown error in console debug, but spinner loop continues. Or better, is visible not for everyone (for example, we get error with Samsung S7 but not with S9)
We also tried to disable UI Block, but for someone issue still continues: not more "spinning loop" but show "error, please retry" when click on Complete Order button.
- video of issue reproduced step by step (even is not in english is clear)
- how I disabled UI Block
Goal: fix this issue, for all user. Identify what is causing the issue (if is a plugin we can disable and look for another one). You will have access to files and wp admin console. Pay after 1 week of test after fixing. If you are interested, feel free to: ask further info and let me know the cost to fix (please do not bid non real price and then ask big raise).
Thank you in advance
16 freelancers are bidding on average €222 for this job
Dear Employer, I came across your job post of need to fix Woocommerce checkout pages. You can check my Portfolio: [login to view URL] Seen your requirements: Let's discuss more over the chat
Hey !! I can do this task. I have worked on many projects like this. Checkout my reviews and also ping me for more details. Looking forward to work on this. Thanks.