I worked as a Customer Service representative for 6 years in a BPO company handling telco, financial, healthcare and collection account. I also worked as ecommerce [amazon, ebay, shopify] virtual assistant for almost 3 years, where I do customer service, order management, inventory management, refunds and return management, and tracking of shipments and title optimization, chat support and email support and social media management. I also worked as VA-product sourcing analyst where I need to do research and find a saleable product using a different tools like ecom, skugrid, jungle scout, price blink, oaxray, dropified, zikanalytics, dropified, FBA Multitools, ASINspector etc. I also worked as a Data Entry, Leads Specialist and Chat Support for instagram and facebook. Did part time accounting for quickbooks. I believe the position you currently have open would be an ideal fit with my experience. As an experienced VA, I am adept at managing day to day workflow activities, from providing support to customers and different team.