I have 2 years of experience in Customer Service assisting U.S customers. I was trained at a large call center in the Philippines.
I can provide email and ticketing, trouble shooting, phone support and fast navigating to one sheet to another as one of my primary task in my previous work. I have managed to hone skills that are very close to my personality and that I consider essential to good quality customer service, such as patience, attentiveness, clarity, empathy, calmness, time mangement and promptitude. I am always willing to learn and will fully familiarize myself with the product in order to provide the best possible support to customers and clients.