A - 4
B - 5
C - 5
D - 3
E - 4
F - 2
G -5
H - 3
I - 4
J - 5
K - 2
L -2
M - 4
N -4
O -4
P - 3
Greetings!
I have several years of customer service experience both online and over the phone and for the last 5 years, have been using Infusionsoft, Zendesk, Right Now, Help Shift , Focal Scope and many others to Offer Users Refunds, Apply and Cancel Subscriptions, Cancel and Resend Individual emails as part of an email series or newsletter's, Troubleshoot Technical issues; Reset Passwords, Collect Feedback's and sometime writing new FAQ's and Knowledgebase.
I am experienced, competent and organized person with tested skills and capabilities in Customer Support with Wordpress, eBay, Blogs, eCommerce Websites etc. Technical support with Windows, Linux, Macintosh, Android, iOS and Windows Phones. Ticket and Live Chat with Right Now, Helpshit, Zendesk, Kayako, HP Service Desk, Livechat, Comm100, Zoho, Zopim, Livezilla, Velaro and many others.
Being a graduate in Information Technology, I believe that my Skills, Experience, Knowledge as well as fluent English in verbal and written is vital for working for you. I have a friendly, professional demeanor and am a confident multitasker, allowing me to take on several responsibilities at once. I'm a quick learner and enthusiastic. I look forward to working with you as a customer service rep as well as your go-to guy for any additional projects you need assistance with.
Thanks,
Nash.