Hire a Virtual Assistant

Looking to outsource a number of my basic functions to an external outsourcing "firm" (note: I strongly prefer an outsourcing company with a project manager/multiple people with varying skills that can do my work 0 not a single person). You can see a list of all my outsourcing requirements that I can think of below: [login to view URL] So far the list in the Google Doc above is what I could think of however there would be more items I may require down the line - please address how your outsourcing firm can meet the requirements of all these items. Here are some points following on from the Google Docs link: 1. Fast typing skills (WPM) 2. Ability to make calls to local landlines/mobiles in Sydney, Australia - and should the need arise - connect me on a 3 way when necessary (for example if you're calling a support line and you're on hold and answering basic questions - they may need to speak to me to get confirmation you can simply connect me in on the 3 way call). 3. SEO outsourcing experience strongly preferred - I would require you to setup PBN net works - setup/manage hosting accounts and other SEO outsourcing tasks. Many tasks I outsource through other means however if you have an understanding of SEO terminology it would be a great benefit. 4. Wordpress experience - no custom Wordpress development will be required - however being able to setup pages/posts/insert images/modify menus/install plugins and other basic Wordpress admin tasks will be appreciated. 5. Strong English skills - a good grasp of the English language will be required. I understand as an outsourcing firm you may have some people on staff that don't speak very good English but can do routine tasks - however I would like to communicate with people who speak English well. Note: you will not be required to make sales calls as part of this job - you will be mostly making calls for ad hoc tasks/research/following up on open invoices from clients. 6. Book Keeping Experience - having someone on staff that understands book keeping will be important. I'm not after accounting advice but having an understanding of accounting terminology - debits/credits will be a key strenght. 7. Zoho CRM Management - I use Zoho CRM for managing leads/opportunities. If you have someone on staff with experience in Zoho CRM this would be a strong plus. However more importantly is someone who has an understanding of CRM concepts (leads/opprotunities) - as most CRM's are very similar. Would prefer applicants from the same/similar timezones as Sydney, Australia (this is a preference and not a deal breaker). Also please let me know in your proposal if you: a) Require a minimum monthly/weekly spend/minimum hours B) If you require up front payment and how much this is