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Customer Support

$2-8 USD / hour

Closed
Posted over 5 years ago

$2-8 USD / hour

We are looking for a Customer Support Specialist to assist our customer with inquires and helping them with problems with our products and services. You will be handle phone, chat and email support so you will be needing a good to perfect english. Customer Support Specialist responsibilities include: • Resolving customer queries, recommending solutions • You are the first-line to address and troubleshoot product related queries. • To be successful in this role, you should be an excellent communicator (written and spoken) who’s able to earn our customers’ trust. Must be familiar with shopify and dropshipping business. The working hours will be 2 pm to 8pm EST. The salary will be based on your experience. Kindly send me your resume and a voice recording answering why should we hire you? [Removed by Freelancer.com Admin for offsiting - please see Section 13 of our Terms and Conditions]
Project ID: 18032052

About the project

24 proposals
Remote project
Active 5 yrs ago

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24 freelancers are bidding on average $12 USD/hour for this job
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Hi, At first, unable to send resume and a voice recording answering why should you hire me? as freelancer.com doesn't allow any service provider to attach any kind of file with their actual proposal. Secondly, we are a well reputed IT company with an in-house team of 8+ years experienced professionals. All our professionals have worked with several BPO companies and provided support services for wide range of process including technical and non-technical both via emails/tickets/live/chat/phone. All of them can speak and write fluent English and also are well versed in assisting potential or existing customers/clients before, during and after a purchase of product and service with their relevant questions and suggesting information about other products and services as well. Great expertise in orders processing, handling & managing refund, shipping and tracking cases as well. Apart from this, the best practice we do is that we do log/save questions which are not answered in provided protocols, FAQs and database of questions and answers. Later, we do request to the concerned person to make us available with answers of saved questions or allow us to provide logical reply to gain regular business and to satisfy customers and maintain company reputation. To ensure, we are the right & best service provider, we are also ready to give you a trail run. Any query, please do message us. Thanks.
$8 USD in 40 days
5.0 (1 review)
3.6
3.6
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I have more than 2 years Part time work experience as Customer service Representative and have successful record of problem solving, Communication, and decision-making skills. I am confident that I am the best candidate for your vacancy. Feel free to contact for any kind of question and Assistance...!
$3 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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Dear Hiring Manager I am writing in regards to the Customer Service position that is open at this time. I am a highly capable professional with over 3 years of customer service experience. My background, along with my ability to learn quickly and efficiently, will enable me to be a valuable part of your team. I have demonstrated the ability to effectively handle situations or inquiries while working within policy, procedures and standard processes. You will find I am detail oriented and able to analyze, prioritize and resolve client requests or issues quickly and effectively. I possess excellent communication skills both oral and written. I have remarkable interpersonal, organizational and time management skills. Furthermore, I learn new applications quickly and efficiently. I am able to support team goals along with finishing my assigned tasks which makes me a perfect fit for a multitasking environment such as yours. I would be happy to hear from you soon and start working with you .
$7 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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I wanted to do this work i am available for maximum 9 hours in day and i am ok with your all conditions if you are ok with bid then send a msg in inbox
$5 USD in 5 days
0.0 (0 reviews)
0.0
0.0
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Skills, interests, and qualities: - good computer skills - good maths and English skills - excellent customer service skills - an understanding of data confidentiality issues - the ability to work quickly and accurately, and pay attention to detail After reading the project description, I recognized your business model as something that I'm familiar with, and I can assure you that I'll be able to do it efficiently. You can contact me for more information. Thanks.
$5 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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Soy muy eficiente, para buscar soluciones a Determinado problema, con el interés de que el cliente cumpla sus necesidades
$5 USD in 10 days
0.0 (0 reviews)
0.0
0.0
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Worked in a similar at Arizona State, a very large public University but emerged victorious with excellent customer service delivery in a timely manner and with high security. Relevant Skills and Experience MS Applications
$5 USD in 10 days
0.0 (0 reviews)
0.0
0.0
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I have over 11 years experience
$5 USD in 10 days
0.0 (0 reviews)
0.0
0.0
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Having excellent problem solving and analytical skills and experience, strategy and procedures throughout the life cycle of a project from specification reviews through to user acceptance. Excellent communications skills and able to level with key customer contacts and vendors to resolve software issues.
$7 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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I have a call center with multi laguage support agents. I would love to serve your business needs with quality and cost saving to you. Relevant Skills and Experience Customer service Inbound call Outbound call Multi language supports
$7 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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5 years of experience in call center (customer service and sales)
$11 USD in 30 days
0.0 (0 reviews)
0.0
0.0
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i have worked in virtual call centers for over 3 years and customer service for over 20 years working for such leaders in industries such as AT&T, Verizon, Frontier.
$13 USD in 40 days
0.0 (0 reviews)
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0.0
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I am CSR specialist
$8 USD in 10 days
0.0 (0 reviews)
0.0
0.0
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Hello Admin, Im interested to apply this job, I have a strong work ethic, Willing to do everything i can to help the company. Two years of experience as a shopigy virtual assistant dropshipping lister and photoshop. Respectfully, Marites
$2 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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I am an experienced customer support agent for eBay - 4+ years in the service. - Expert in dealing different type of customers. - Trained with basic to complex situations when dealing with customers which includes escalated contacts. - Flexible and critical thinker. - Willing to be trained. - Reliable and hard working. - I can work with any task with minimal to zero supervision.
$5 USD in 20 days
0.0 (0 reviews)
0.0
0.0
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Hi, I'm very willing to work with you for a long term. My experience in Customer Service will surely my advantage. Please give me a chance to showcase my talent and skills, and I will assure you that your time and money will not be wasted. I work profesionally and accurately. I hope to have a business with you. Thank you!
$10 USD in 40 days
0.0 (0 reviews)
0.0
0.0

About the client

Flag of PHILIPPINES
Pasig, Philippines
0.0
0
Member since Oct 25, 2018

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Customer Support -- 2
$2-8 USD / hour
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