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T1 & T2 onsite desktop support, some Mgmt consulting, IT services to customers on time.

$20-30 USD / hour

Closed
Posted over 3 years ago

$20-30 USD / hour

Must be near North Dakota - 4 to 5 days a month. We are looking for someone to provide T1 and T2 onsite desktop support and some management consulting for the purpose of delivering IT services to customers on time, on budget and with the required quality. JOB DESCRIPTION: Our client is seeking a talented IT Field Service Technician. This IT Field Service Technician opportunity will contribute to the success of the company through the demonstration of technical expertise and interpersonal skills, providing our clients with superior service. In this role you will: • T1 and T2 onsite desktop support and some management consulting. o Assist clients by working on a variety of IT-related projects, providing additional or backfill coverage when required, and providing hardware, infrastructure, and/or application support functions in the field. o Be an extension of the existing corporate IT support strategy and processes. o Troubleshoot Tier 1 hardware and software. o Provided support both in person as well as remotely. o Provide advice and consultation, with a special emphasis on looking at larger picture trends and making recommendations from Root Cause Analysis to navigate reoccurring challenges. o Retrieve equipment and update the online database with the newly deployed equipment as well as the old equipment. o Check and work in ticket queues when visits are scheduled. o Clearing any debris left from a deployment. • Technical advice • Personal computing tune-up • Unboxing, mounting and installation of new hardware • Connection, basic configuration and testing of new equipment. • Removing of old hardware. • Local “smart-hands” for Client’s remote technical staff. • Interface between Client and local staff. • Assistance and labor for any other IT/network related matters as indicated by the Client JOB REQUIREMENTS: • Experience in the repair & troubleshooting • Ability to identify customer needs and match their solution with company product/services • Knowledge of industry and applications • Computer literacy, esp. with MS Office • Ability to be on the road 25-40% of the time depending on location • Must have own, dependable vehicle and good driving record • Ability to conduct business in an ethical, successful manner • Self-motivated, strong desire to achieve personal professional growth • Strong technical, communication and organizational skills • Maintain work-life balance BENEFITS: Hourly compensation. As a part-time IT Field Service Technician your compensation will be dependent on your experience. You will be reimbursed for any lodging expenses if required. Paid 57.5 cents per mile.
Project ID: 26857294

About the project

10 proposals
Remote project
Active 4 yrs ago

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10 freelancers are bidding on average $26 USD/hour for this job
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Hello,   Our team has a huge experience in System Admin, Computer Security, Technical Support, Desktop Support, Helpdesk, as a result, we can successfully complete this project. Having the required skills, we will be glad to help you.   We have 20 years of strong experience in outsourced web development, software development, managed services, and we provide 24/7 technical support. As well as we guarantee Canadian quality.   Please, review our profile to find detailed information about our company and our portfolio. Feel free to contact us and discuss all the details. Best regards, Sales department Tangram Canada Inc.
$25 USD in 5 days
4.9 (27 reviews)
5.1
5.1
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Hi, Hope you’re doing well. We have achieved levels of success over the previous 13 years. If you’re looking for a successful company to partner with that has an understanding and appreciation of how to deliver highly productive and creative projects then we are the one. We Have completed Microsoft & ITIL Certification. Extensive knowledge and experience in Design, Implementation, Administration and Troubleshooting of Microsoft Windows 2003/2008/2012,2019, Microsoft Exchange Server 2003/2010/2013, Office365 and virtualization. Have in-depth Technical Management and Leadership experience and expertise in managing, engaging virtual and remote teams. We look forward to work with you and make this a success. Regards, Sam
$30 USD in 40 days
0.0 (0 reviews)
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Hi I have 14 years experience as system administrator and network ans security. I want part time job if you require please reply me.
$31 USD in 40 days
0.0 (0 reviews)
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Good Day! I came across to your ad and I'd like to help you with this project and be successful. I'm sure what you need is someone who has a knowledge of not only doing it but will also provide a good results. Please let me know how can I submit my credentials and move forward from here. Thanks.
$26 USD in 40 days
0.0 (0 reviews)
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We are professionals in Q/A testing. I won't be using any fancy lines here, you can consider us for your work done in time.
$33 USD in 45 days
0.0 (0 reviews)
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As Having Experience in REPUTED IT COMPANY , I am having specialization in TECHNICAL SUPPORT IT. I think that I am the best suit for this .
$20 USD in 35 days
0.0 (0 reviews)
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Please give me a chance. I will give my best.
$28 USD in 15 days
0.0 (0 reviews)
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About the client

Flag of UNITED STATES
Westlake, United States
0.0
0
Member since Aug 6, 2020

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