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Spanish Speaking Customer Support

$2-8 USD / hour

Cancelled
Posted almost 5 years ago

$2-8 USD / hour

Century Game a social gaming company that put fun first for players worldwide. We’re based in China and we’re looking for customer support agent to join us! Responsibility: Handle incoming emails on gaming Requirements: Strong in both written and communicating in Spanish Must be fluent in conversational English Ability to deliver excellent customer service quality Able to understand games from a gamer’s perspective and give in-depth gaming and mobile device troubleshooting support Ability to solve and analyze information accurately with appropriate speed and guidelines Able to work shifts on weekends Team player Those with a strong interest in games are preferred Note: Holiday will have to follow the company’s holiday
Project ID: 20037643

About the project

24 proposals
Remote project
Active 5 yrs ago

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24 freelancers are bidding on average $6 USD/hour for this job
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Hola! Mi nombre es Lina Maira, el español es mi idioma nativo pero también puedo comunicarme sin problemas en inglés. Me interesa mucho tu proyecto, dispongo de tiempo libre para dedicarle las horas que requieras. Yo misma soy una gamer, me encanta Freefire y juegos de consolas. Espero poder hablar contigo. Lina
$5 USD in 60 days
5.0 (24 reviews)
6.5
6.5
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Hello, I am interested in working on your project, I am native of the Spanish language, with experience in customer assistance, I am available for 24/7 assistance, please give me the opportunity to do an excellent job.
$4 USD in 60 days
5.0 (5 reviews)
3.2
3.2
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Hello, I'm really interested in this Spanish Speaking Customer Support position for Century Game I have a lot of experience in customer service and being a virtual assistant. I can manage accounts and I have worked in the management of online stores (Amazon, Shopify, Mercadolibre). I have experience using Microsoft office programs, google apps, QuickBooks, zendesk, slac k, skyp e, dialpad, c-panel, and others VA / Admin software. I also have experience in data entry (Inventory, products), email and ticket handling, live chat, and call support, booking, scheduling, etc. I have a high English level, native Spanish fluency and can talk basic Portuguese. I will be available 8 hours per day, 7 days per week and can be more time if needed. I have my own space, fast internet connection, my own headsets, and laptop. If you have any question or want to discuss anything, feel free to contact me at any time. I can start right now. Regards, Carlos.
$5 USD in 40 days
5.0 (1 review)
3.4
3.4
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Hello, I am a native spanish speaker and I am higly interested in your project. I have been providing VA services for the last year in different areas. I have been a gamer since I was a child and I have a strong knowledge about various game styles & titles. I have a certificate in Software Testing which has helped me in many of my projects. I have a strong foundation on how to detect problems in different kind of softwares, games & applications. Providing a proficient support to any costumers through emails, chats or phone calls. I am highly interested in working on your project and I meet all the criteria you're looking for. Please do not hesitate to contact me privately if you wish to discuss the details furthermore. Thank you!
$6 USD in 30 days
5.0 (2 reviews)
2.4
2.4
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Hi my name is John I had previously work for more than five years over customer service recruitment and IT solutions for companies based on USA so I’m interested to know what’s the type of work you’re offering
$4 USD in 5 days
0.0 (0 reviews)
0.0
0.0
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I read your proposal carefully and would say that I am the one who you looking for. I have worked in customer service, English and Spanish fluently and extensive knowledge in games.
$7 USD in 42 days
0.0 (0 reviews)
0.0
0.0
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Good day, i'm available to work full time. As a native spanish speaker from Peru i can guarantee efficiency and responsability in my work. Thanks in advance for the response.
$7 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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Passionate about games, from Spain and willing to work odd hours. Would love to know more about the job.
$8 USD in 40 days
5.0 (1 review)
0.0
0.0
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As an English/Spanish bilingual teacher/translator and as someone who loves video-games, I believe I would be a suitable candidate for the position you are offering.
$8 USD in 15 days
0.0 (0 reviews)
0.0
0.0
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Greetings I hope you're doing more than fine. I read your job description and saw that you're looking for an efficient, detail-oriented Customer Service/Support Specialist with a passion for the gaming industry and let me tell you that I'm really interested and would love to have the opportunity to discuss this offer with you. The advantages of collaborating with me are the following: * English/Spanish Bilingual Fluency. * Email & telephone etiquette skills. * High specs PC with high-speed internet. * Above and beyond & eager-to-learn attitude. * Strong organizational & communication skills. * Sharp, diligent, pragmatic, results-driven * Skilled at balancing customer needs and company demand. * I have a strong sense of ethics and an even stronger work ethic. * Identified prospective customers using lead generating methods. * Experienced in high call volume environments of inbound/outbound calls. * I will listen effectively to your customer's needs in order to explain to them how the services of your company can help them. * A High level of professionalism, patience, efficiency to minimize customer dissatisfaction and increase customer loyalty. * I am completely aware of most of the possible scenarios that a Customer Service Rep may face off. I'll be looking forward to speaking with you. If you're seeking excellent customer service skills, you got them right here. Thanks for taking the time to read my proposal. Best regards, Gustavo Cruz
$5 USD in 60 days
0.0 (0 reviews)
0.0
0.0
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Hola amigo, I'm a native spanish speaker and also a huge fan of videogames, played since more than 15 years, Just give me a call o write to prove my skills. Saludos
$6 USD in 30 days
0.0 (0 reviews)
0.0
0.0
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Greetings, my name is Paola, i'm from Dominican Republic and a native spanish speaker. Since childhood one of my hobbies was to play videogames and i loved it. I would be very happy to be working with you. i have experienced in the customer services area. Also, if you want to know more about me, i can send you my CV. Hoping to hear good news from you. Kind regards.
$8 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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Hola soy nativa del idioma español, espero una oportunidad en este oficio. Relevant Skills and Experience Tengo experiencia de más de 10 años en atención al cliente, tanto presencial como por teléfono y plataformas digitales.
$5 USD in 10 days
0.0 (0 reviews)
0.0
0.0
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My name is Ariel Castellon and I'm from Nicaragua. Our native language is Spanish. I am a proactive Customer Service Assistant who has over 12 years giving a professional, efficient and high-quality Customer service to many hotels and call centers, handling the various function of Customer Service, from dealing with nonhappy customers and be always smiling and make them feel confident that their concerns will be taking care. I have developed and utilized various skills to help achieve results and contribute to the company's productivity.
$7 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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Vivo en Nicaragua, me gustan los videojuegos, ando interesado en aprender nuevos retos y aprendo rápido
$5 USD in 10 days
0.0 (0 reviews)
0.0
0.0
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I am native speaker and I speak fluent English. I love to play video games since I was a little child. Nowadays, I still love to play video games. I think this job really suits me.
$8 USD in 25 days
0.0 (0 reviews)
0.0
0.0
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I am from Venezuela doing a graduate program in the US. I can speak and write Spanish and English fluently.
$6 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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Hi, I think I'm the right man for this job. My Spanish is fluent because I'm a native of Bolivia and I have courses and studies in English as well. I have worked giving technical support both telephone and in writing to one of the most important banks in my country for two years and then I was appointed as a systems analyst in the same bank. One of my skills that may interest you is that I am also gamer
$8 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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Dear Hiring Manager, I’m applying for the customer support position available and be part of your company, I’m really excited about this opportunity. I would like to point out that have I many skills that are required for many positions, for example, I’ve been building computers since I graduated from high school and love doing it. I also worked in project as tech support for BAC CREDOMATIC, a bank here in Honduras, where we had to migrate all Windows XP pcs, nationwide, to Windows 7. Learned a lot more with that experience and enjoyed every minute. I had pleasure to be sent outside my city to help other coworkers that had problems with the migration process, and teach them how the process was done. It goes without saying that they were behind schedule and the end date was on to us, so I helped them pick up the pace and deliver on time. Also, I have experience on call centers, my numbers were really good as a Customer Service Agent, sadly, the American company that we represented went broke. I would like to point out my time as a Medical Interpreter was very fulfilling and I had the pleasure to help many people. I also have sales experience with Comcast as a retention agent on which I managed to be top performer. At the moment I’m working with Windstream as a Costumer Service representative and with retention functions.
$8 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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Trabajaría de lunes a sábados distribuyendo las 40 horas entre los 6 días Relevant Skills and Experience Tengo experiencia en el manejo de office, correo y atención al cliente tanto personal como vía telefónica y soy una persona que le gusta aprender cosas nuevas para poderme desempeñar muy bien
$6 USD in 40 days
0.0 (0 reviews)
0.0
0.0

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China
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Member since Apr 19, 2019

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