Hello,
I am a proficient Customer and E-commerce Support (via email, chat, and live chat) for different online stores and social media platforms. I have the knowledge in answering customers' different inquires as well as expertise in handling fraud/chargebacks), process orders, track delivery status, liaise with the sellers and drop-shippers, process refunds (if needed and should be the last resort), seller disputes, process replacements, and cancellations, handle FB/IG page of the clients (responding to customers' comments and inquiries via Messenger, deleting bad comments) and other e-commerce-related work.
I can definitely start right away and I’m looking forward to working with you soon.
LET ME HELP YOU IN HANDLING YOUR CUSTOMERS AND GIVE THEM THE BEST SERVICE THAT THEY DESERVE.
Thanks and regards,
Jude